TD Bank, HAMPSTEAD BRANCH

Horrible Bank!!! TD Bank Hampstead NH
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by DONOTUSETD, Oct. 29, 2012

I swapped from bank of america because I could not stand the fees anymore. I went to TD Bank in Hampstead NH. I openned a business checking account. I made a deposit and went to get fuel or supplies for my job. The check took over a week to go through and the account went negative by $12 USD... By the time I went back to the Bank on Friday (only a few days) The account was at $310 negative because of a constant fee after fee. So I went in and said there is a check pending and I should of got $100 from that deposit as I have many many times before... It didnt show up until I went in and complained about it. They also wouldnt return any of the fees. The account was put back to positive and I walked away pissed but still keeping in mind, you need a bank account now adays. It seems like deposits go into their bank at times that will make them money in fees. if they see charges on the same day as a cash deposit, they will delay the deposit to be sure that they will get fees out of you. We then currently I deposited a check of a large amount for a big job I did. (about 2k) I had multiple people that needed to make payroll. Well the bank put a hold on the check to verify or some-crap like that, then told me it needed to clear through a longer system. I have been waiting over 2 weeks! So I have been going down there and calling randomly to see when to expect the money (keeping my cool) and they keep giving me a runaround and saying each other is not doing their jobs or not doing it correctly. I have one person who already has told me not to ask him to show up to work anymore. I called the customer (embarasingly) and told her the story, she checked and said the money was removed from her account the day she wrote me the check. I have talked to the branch managers and multiple people and finally last week (thursday) the lady told me to expect the money today (monday) and I called today and asked to speak to the person who gave me today as a date and the person who answered the phone (probably a teller) asked my name and said hold on. she came back and said she was tied up and would call me back (I have heard this every time i went into the bank and called and NEVER got a call) So this time I asked to speak to who ever was available. This time it was the branch manager. She answered the phone "Yes, [name]?" I asked when to expect the funds so I can write the checks to my guys. She said "I know that you have been told that today is the day." (angrily) "Your account is $xx.xx so it doesnt look like its there does it?" I said no, I just wasnted to know if it was definately today so I can tell my guys when to expect it. She then said "TD BANK HAS THE RIGHT TO HOLD YOUR MONEY ANY TIME THAT THEY WOULD LIKE. ESPECIALLY SINCE YOUR ACCOUNT ISNT OF HIGH VALUE TO THEM" I was floored, so here I am writing reveiws allll day to make sure my story is heard! I do not know if this is how the rest of TD is, but its not the most convenient bank for us, Its most convenient to them!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hampstead Branch at Hampstead, NH
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