TD Bank, HAMMONTON SQUARE BRANCH

Horrible place to bank, horrible place to work.
Overall Rating
by dancefreak712102, Mar. 04, 2013

This bank is the most out of control most unorganized "professional" office I have ever been a part of. I am not only a used-to-be customer but I am also a past employee of this branch. I just recently left. The work environment as well as the way customers are treated is absolutely pathetic and I am not about that at all. I worked for this bank for 2 and a half years and I must tell you all to take your money and run if you still have it in there. I can tell you from being in the office that you are just a number. They don't really care about you or the security of your money. If you only saw what goes on behind the scenes, you would be scared. Also, the employees are treated like complete dirt. If you walk up to the counter and see a miserable, unhappy teller, it's most likely because she hates being there and her supervisors don't give a rats (you know what) about her, her hard work, her dedication, or the fact that she handles people's lives all day long. The people that run this individual branch shouldn't be. In simplest terms. They are lazy. If you ever have a problem with your accounmt, or something went wrong and you need the help of a customer service rep, or manager, they won't solve your problem. Nor will they make it a priority to get back to you. It's not of their  concern, although it should be. There were several times throughout my employment here that I, MYSELF had to remind MY supervisors to do their job CORRECTLY and put the customer FIRST. After all, without the customers, we have no business, right? Wrong. (To them anyway). Like I said, you are just a number. And chances are, you will be standing in the teller line for at least 10 minutes before a supervisor behind the counter even looks up to see you standing there because she's too busy playing tetris.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hammonton Square Branch at Hammonton, NJ
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