TD Bank, ASHEVILLE BRANCH
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395 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1169, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $386,799,237,000 |
| Total Deposits: | $329,741,187,000 |
| Total Equity Capital: | $42,576,090,000 |
| Total Domestic Office Deposits: | $329,741,187,000 |
| Net Income: | $4,016,096,000 |
| Quarterly Net Income: | $915,840,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
395 client reviews of TD Bank scored 2.5 out of 5.
Outstanding Service and Professional Team
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Louiseml, May. 01, 2018
We are Canadian citizens and TD clients in Canada and have recently returned from a trip to the USA. During our visit in Asheville on April 2nd 2018, we decided to make a stop at TD Bank located on 200 College Street for enquiries. As soon as we arrived, we felt welcomed and were greeted warmly by the staff. The service we received was exceptional and highly attentive. We wish to particularly command the Head Teller, Mrs Sylvia Taft, for the top notch service she has provided us. Even though she was busy, she gently invited us to her office to discuss our needs, determine what kind of service would be more appropriate to us and provided us with options. She was smooth in her approach, resourceful, definitely demonstrated people skills, efficient and she facilitated our task in solving issues and helped us decide on some products including informing us on relevant technology application. No doubt to say that her assistance in the choice of the appropriate financial product will make our life easier for our future trips to the USA. In addition, being in a supervisory role, Mrs. Taft, always kept an eye on the good run of the service at the bank. As clients, we observed, as a whole, that the staff take great pride in their work and strive to provide the best service to the customer. Thank you for a wonderful experience.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Louiseml, May. 01, 2018
We are Canadian citizens and TD clients in Canada and have recently returned from a trip to the USA. During our visit in Asheville on April 2nd 2018, we decided to make a stop at TD Bank located on 200 College Street for enquiries. As soon as we arrived, we felt welcomed and were greeted warmly by the staff. The service we received was exceptional and highly attentive. We wish to particularly command the Head Teller, Mrs Sylvia Taft, for the top notch service she has provided us. Even though she was busy, she gently invited us to her office to discuss our needs, determine what kind of service would be more appropriate to us and provided us with options. She was smooth in her approach, resourceful, definitely demonstrated people skills, efficient and she facilitated our task in solving issues and helped us decide on some products including informing us on relevant technology application. No doubt to say that her assistance in the choice of the appropriate financial product will make our life easier for our future trips to the USA. In addition, being in a supervisory role, Mrs. Taft, always kept an eye on the good run of the service at the bank. As clients, we observed, as a whole, that the staff take great pride in their work and strive to provide the best service to the customer. Thank you for a wonderful experience.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
Was this review helpful to you? Yes, No Report Abuse
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poor customer service fee charges
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jenkins48, Oct. 13, 2017
The customer service is very poor & the bank managers are not willing to understand the customer point of view. Do not bank here. Highly recommend Wells Fargo.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jenkins48, Oct. 13, 2017
The customer service is very poor & the bank managers are not willing to understand the customer point of view. Do not bank here. Highly recommend Wells Fargo.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
TD Bank Steals from customers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by toadboy65, Apr. 21, 2012
TD Bank Steals from customers
TD Bank has on several occasions signed me up for overdraft "protection" without my consent. They have told me that they have a right to do this, as well as to re-order debits so as to maximize fees. I am not alone in being a victim of their practice of charging overdraft fees on occasions when I was not overdrawn. In fact, No matter how careful you are about never over spending, you will fall into their trap of ever increasing fees and penalties. Avoid TD Bank at all costs.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby toadboy65, Apr. 21, 2012
TD Bank Steals from customers
TD Bank has on several occasions signed me up for overdraft "protection" without my consent. They have told me that they have a right to do this, as well as to re-order debits so as to maximize fees. I am not alone in being a victim of their practice of charging overdraft fees on occasions when I was not overdrawn. In fact, No matter how careful you are about never over spending, you will fall into their trap of ever increasing fees and penalties. Avoid TD Bank at all costs.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Jenkins48 2017-10-13 09:05:39
agree they charged me over $200 in fees & refused to refund my account.
by Jenkins48 2017-10-13 09:08:18
Do not bank here, I fell into the trap & charged over $$$ in overdraft fees. I went into the branch & they simply did not care & see my point of view. I closed all my accounts.
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