TD Bank, Review
TD Bank, Review
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Great Bank
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by brandywine, May. 16, 2011
Been with the Westtown PA branch for two years. I feel like part of the family. I'm always met with a smiling face from the diverse and friendly staff. I particularly like the lovely English lady Erica on the drive thru and her partner Brian - they are always pleasant and kind and patient and make you feel better about your day - poor things, they have to work every holiday as well!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Westtown Branch at West Chester, PA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby brandywine, May. 16, 2011
Been with the Westtown PA branch for two years. I feel like part of the family. I'm always met with a smiling face from the diverse and friendly staff. I particularly like the lovely English lady Erica on the drive thru and her partner Brian - they are always pleasant and kind and patient and make you feel better about your day - poor things, they have to work every holiday as well!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Westtown Branch at West Chester, PA
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SERIOUSLY WORST CUSTOMER SERVICE EVER.
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by vyykyy, May. 16, 2011
SERIOUSLY WORST BANK I HAVE EVER GOTTEN SERVICE FROM. CUSTOMER SERVICE IS ABSOLUTELY APPALLING THEY MADE ME FEEL DUMB AND DID NOT HELP ME GET WHAT I NEEDED WHATSOEVER. I deposited a check to the ATM on a sunday at 1 am and got a receipt saying that I would have $100 available, and it turns out that I have 0 money available and will only be receiving any money whatsoever on Tuesday. And the first person I called (TD Bank on 5th and collins) were even ruder than the one on 126 and Biscayne, and not only did they tell me that there was absolutely nothing they could do to help me but they also told me that I would not have anything available until Wednesday! I HAVE GODDAMN BILLS TO PAY U PIECES OF SH** YOU COULD AT LEAST HAVE A NOTICE ON THE ATM THAT TELLS ME TO STOP WHAT IM FLIPPING DOING AND HOLD THAT CHECK SO I CAN DEPOSIT IT TO A TENDOR BECAUSE WHO THE F*** WOULD EVER WANT TO DEPOSIT MONEY ONLY TO RECEIVE IT 3 DAYS LATER?!?!?!?!?!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, South Beach 5th And Collins Branch at Miami Beach, FL
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby vyykyy, May. 16, 2011
SERIOUSLY WORST BANK I HAVE EVER GOTTEN SERVICE FROM. CUSTOMER SERVICE IS ABSOLUTELY APPALLING THEY MADE ME FEEL DUMB AND DID NOT HELP ME GET WHAT I NEEDED WHATSOEVER. I deposited a check to the ATM on a sunday at 1 am and got a receipt saying that I would have $100 available, and it turns out that I have 0 money available and will only be receiving any money whatsoever on Tuesday. And the first person I called (TD Bank on 5th and collins) were even ruder than the one on 126 and Biscayne, and not only did they tell me that there was absolutely nothing they could do to help me but they also told me that I would not have anything available until Wednesday! I HAVE GODDAMN BILLS TO PAY U PIECES OF SH** YOU COULD AT LEAST HAVE A NOTICE ON THE ATM THAT TELLS ME TO STOP WHAT IM FLIPPING DOING AND HOLD THAT CHECK SO I CAN DEPOSIT IT TO A TENDOR BECAUSE WHO THE F*** WOULD EVER WANT TO DEPOSIT MONEY ONLY TO RECEIVE IT 3 DAYS LATER?!?!?!?!?!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, South Beach 5th And Collins Branch at Miami Beach, FL
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poor customer service
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by zxcvbnm, May. 02, 2011
Wow. You would think the way the economy is bank would want to do buisness and be on their A game. Too many personal questions to open a buissness account, other banks not as personal. Really put you throgh the ringer on answereing questions and not willing to work with you. Many banks offer on line banking to set up an account this bank reguiers everyone to come in and set it up major hassel especially when buisness partner is out of state. oh and watch the hidden fees..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Deltona Branch at Deltona, FL
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby zxcvbnm, May. 02, 2011
Wow. You would think the way the economy is bank would want to do buisness and be on their A game. Too many personal questions to open a buissness account, other banks not as personal. Really put you throgh the ringer on answereing questions and not willing to work with you. Many banks offer on line banking to set up an account this bank reguiers everyone to come in and set it up major hassel especially when buisness partner is out of state. oh and watch the hidden fees..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Deltona Branch at Deltona, FL
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Business owner
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by rick, Apr. 12, 2011
Pro Maintenance Services
138 Wellesley Street
Hempstead, New York 1155o
646-372-6962
516-451-0591
April 11, 2011
TD Bank Corporate Headquarters
P. O. Box 1377
Lewiston, ME 04240
To whom it may concern;
This letter of complaint is being written to express my concern for how I was treated in your Garden City bank. On March 31, 2011, my partner and I opened an account in the Garden City bank for our newly registered business, “Pro Maintenance Service.”
I’m writing this letter because I don’t believe that I was treated fairly by one of your employees, Assistant Vice President of Sales and Service Manager, Antoinette Zaino.
To begin, we opened our account with a check in the amount of $4,400.00 dollars. The check, issued from the First Presbyterian Church in Jamaica, was written to “Pro Plumbing and Heating” (Boiler maintenance); because our company also involves the cleaning and maintenance of boilers.
On March 31, 2011 the check was deposited in the new account, and we were informed that the check would clear within five days. On April 5th or 6th, 2011 we withdrew $500.00 dollars from the ATM, and also made other debit card purchases. On Wednesday April 6th, 2011 I went to the Garden City bank and attempted to withdraw two thousand dollars from the account to pay off a loan. The teller stated that he did not have enough one hundred dollar bills, and went to speak with Antoinette Zaino. I saw the teller speaking with Ms. Zaino, and I observed them pointing in my direction, but thought nothing of it.
Moments later, Ms. Zaino approached me to say that she checked the account and saw that the check used to open the account was not written properly. She went on to say that she wanted verification from the church that wrote the check, to verify that the check was valid. I contacted the church Administrator where the work was performed, and he spoke with Ms. Zaino, verifying that the check was indeed valid, and issued to me. After hearing this, Ms. Zaino told the Administrator that she wanted a letter from those signatures authorized to issue church checks. Apparently the Administrator told her that he was not privileged to provide her with that information, however, he would be willing to fax a letter within thirty minutes on the church letterhead verifying that the church issued the check.
On Wednesday April 6, 2011 I contacted the main office of TD bank and lodged a complaint, I asked to speak with a Supervisor and was told that a Ms. Stella Cook would contact me when she returned from the field. To date I have not heard from Ms. Cook. I later that day called the 800 number and spoke with a representative of Ms. Cook who, after hearing my complaint, contacted the Garden City branch and spoke with Ms. Zaino. She returned my call and said that Ms. Zaino indicated that she put a stop on the account, but that she would release the funds on the 17th of April, 2011.
The following day, Thursday the 7th of April, I received a call from Ms. Zaino stating that she would issue a bank check for the balance of the funds in the account. I thought this was a tactic to try and ridicule me since the church Administrator would have to alter his books to reflect this accounting change and issue a different amount for the completed work. I later contacted the church Administrator who informed me that the $4,400.00 dollars had been withdrawn from the church account, and he asked why the bank was trying to cause such an accounting headache for his church. He said that the work was completed; the vendor paid, therefore, the business concluded.
As a businessman and a Pastor of a large church in the Queens area, I am complaining about the treatment I received at the hands of Ms. Zaino at the Garden City Branch. I don’t believe that the treatment I received was warranted, after all, the check cleared, I verified that the check was legitimately issued to my company, and I was able to use over five hundred dollars of the money in the account.
I believe that this matter could have been handled differently, but I feel that I was targeted unfairly from the time I entered the bank and requested the withdrawal from my account needed to repay a loan.
On Sunday April 10, 2011at the conclusion of church services, I announced to my members what transpired at TD bank, and informed all my members that they should change their bank to one where they would be treated fairly. I also issued a bulletin to the organization to which I am affiliated, serving over 6.5 million Christians nationwide, along with all one hundred and sixty two Bishops, of how I was treated. I requested that they e-mail all their members and post this notice on all church bulletin boards.
In conclusion, I am asking for the immediate release of my legally obtained business funds in the form of cash or a certified bank check. Anything short of this, I will file a complaint with the State Banking Commission and the Better Business Bureau. Thank you for your time and consideration in this matter.
Sincerely,
Richard Hyatt
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garden City Branch at Garden City, NY
28 of 32 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby rick, Apr. 12, 2011
Pro Maintenance Services
138 Wellesley Street
Hempstead, New York 1155o
646-372-6962
516-451-0591
April 11, 2011
TD Bank Corporate Headquarters
P. O. Box 1377
Lewiston, ME 04240
To whom it may concern;
This letter of complaint is being written to express my concern for how I was treated in your Garden City bank. On March 31, 2011, my partner and I opened an account in the Garden City bank for our newly registered business, “Pro Maintenance Service.”
I’m writing this letter because I don’t believe that I was treated fairly by one of your employees, Assistant Vice President of Sales and Service Manager, Antoinette Zaino.
To begin, we opened our account with a check in the amount of $4,400.00 dollars. The check, issued from the First Presbyterian Church in Jamaica, was written to “Pro Plumbing and Heating” (Boiler maintenance); because our company also involves the cleaning and maintenance of boilers.
On March 31, 2011 the check was deposited in the new account, and we were informed that the check would clear within five days. On April 5th or 6th, 2011 we withdrew $500.00 dollars from the ATM, and also made other debit card purchases. On Wednesday April 6th, 2011 I went to the Garden City bank and attempted to withdraw two thousand dollars from the account to pay off a loan. The teller stated that he did not have enough one hundred dollar bills, and went to speak with Antoinette Zaino. I saw the teller speaking with Ms. Zaino, and I observed them pointing in my direction, but thought nothing of it.
Moments later, Ms. Zaino approached me to say that she checked the account and saw that the check used to open the account was not written properly. She went on to say that she wanted verification from the church that wrote the check, to verify that the check was valid. I contacted the church Administrator where the work was performed, and he spoke with Ms. Zaino, verifying that the check was indeed valid, and issued to me. After hearing this, Ms. Zaino told the Administrator that she wanted a letter from those signatures authorized to issue church checks. Apparently the Administrator told her that he was not privileged to provide her with that information, however, he would be willing to fax a letter within thirty minutes on the church letterhead verifying that the church issued the check.
On Wednesday April 6, 2011 I contacted the main office of TD bank and lodged a complaint, I asked to speak with a Supervisor and was told that a Ms. Stella Cook would contact me when she returned from the field. To date I have not heard from Ms. Cook. I later that day called the 800 number and spoke with a representative of Ms. Cook who, after hearing my complaint, contacted the Garden City branch and spoke with Ms. Zaino. She returned my call and said that Ms. Zaino indicated that she put a stop on the account, but that she would release the funds on the 17th of April, 2011.
The following day, Thursday the 7th of April, I received a call from Ms. Zaino stating that she would issue a bank check for the balance of the funds in the account. I thought this was a tactic to try and ridicule me since the church Administrator would have to alter his books to reflect this accounting change and issue a different amount for the completed work. I later contacted the church Administrator who informed me that the $4,400.00 dollars had been withdrawn from the church account, and he asked why the bank was trying to cause such an accounting headache for his church. He said that the work was completed; the vendor paid, therefore, the business concluded.
As a businessman and a Pastor of a large church in the Queens area, I am complaining about the treatment I received at the hands of Ms. Zaino at the Garden City Branch. I don’t believe that the treatment I received was warranted, after all, the check cleared, I verified that the check was legitimately issued to my company, and I was able to use over five hundred dollars of the money in the account.
I believe that this matter could have been handled differently, but I feel that I was targeted unfairly from the time I entered the bank and requested the withdrawal from my account needed to repay a loan.
On Sunday April 10, 2011at the conclusion of church services, I announced to my members what transpired at TD bank, and informed all my members that they should change their bank to one where they would be treated fairly. I also issued a bulletin to the organization to which I am affiliated, serving over 6.5 million Christians nationwide, along with all one hundred and sixty two Bishops, of how I was treated. I requested that they e-mail all their members and post this notice on all church bulletin boards.
In conclusion, I am asking for the immediate release of my legally obtained business funds in the form of cash or a certified bank check. Anything short of this, I will file a complaint with the State Banking Commission and the Better Business Bureau. Thank you for your time and consideration in this matter.
Sincerely,
Richard Hyatt
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garden City Branch at Garden City, NY
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WORST BANK EVER
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by aaxo3190, Apr. 08, 2011
I went yesterday to deposit cash and gave the teller my bank card to verify my account in the drive through. I get my money deposited only to find out when I went to purchase dinner my card was declined. Not only did she deposit my money into my account but she CLOSED OUT MY ACCOUNT. I had to go to another TD bank get my account reopened as well as have another card printed.
DO NOT GO HERE!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Budd Lake Branch at Hackettstown, NJ
10 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby aaxo3190, Apr. 08, 2011
I went yesterday to deposit cash and gave the teller my bank card to verify my account in the drive through. I get my money deposited only to find out when I went to purchase dinner my card was declined. Not only did she deposit my money into my account but she CLOSED OUT MY ACCOUNT. I had to go to another TD bank get my account reopened as well as have another card printed.
DO NOT GO HERE!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Budd Lake Branch at Hackettstown, NJ
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Mystery Accounting Practices... Ouch!
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by doubledone, Apr. 06, 2011
I drive up and present my check and car payment stub on Saturday Morning 4/2/11. I get a receipt and go to the car dealer to consider trading in our car. We call TD to get a 10 day payout of the Riverside loan we initiated in 2008 and discovered good news. We were nearly finished. We told them we had made the April payment and they had the check. The TD customer service person couldn't find our account using the account number. Had to use social security #. They made an electronic payment and processed it at that time without our approval or knowledge that made my checking account go OVERDRAFT BY 4/6 WHEN THE PAYMENT CLEARED MY Wachovia account. Do the banks design things to get messed up so they can collect more fees? What is the problem. TD gets paid twice for a non-delinquent loan and I get screwed! Not on my watch! Eye Witness News - here I come!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, West Melbourne at Melbourne, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby doubledone, Apr. 06, 2011
I drive up and present my check and car payment stub on Saturday Morning 4/2/11. I get a receipt and go to the car dealer to consider trading in our car. We call TD to get a 10 day payout of the Riverside loan we initiated in 2008 and discovered good news. We were nearly finished. We told them we had made the April payment and they had the check. The TD customer service person couldn't find our account using the account number. Had to use social security #. They made an electronic payment and processed it at that time without our approval or knowledge that made my checking account go OVERDRAFT BY 4/6 WHEN THE PAYMENT CLEARED MY Wachovia account. Do the banks design things to get messed up so they can collect more fees? What is the problem. TD gets paid twice for a non-delinquent loan and I get screwed! Not on my watch! Eye Witness News - here I come!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, West Melbourne at Melbourne, FL
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very poor bisiness manners
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by blue1, Apr. 04, 2011
no respect for customers, no professional aproch, very poor bisiness manners.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Red Lion Branch at Philadelphia, PA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby blue1, Apr. 04, 2011
no respect for customers, no professional aproch, very poor bisiness manners.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Red Lion Branch at Philadelphia, PA
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TD Bank, Mechanic Falls Branch at Mechanic Falls, ME.
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by louannance, Apr. 01, 2011
Always a smiling face when you enter the building. Friendly, personable staff. I enjoy banking at this location.
* this reviewer has be with this bank for >10 years
* this review was made on TD Bank, Mechanic Falls Branch at Mechanic Falls, ME
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby louannance, Apr. 01, 2011
Always a smiling face when you enter the building. Friendly, personable staff. I enjoy banking at this location.
* this reviewer has be with this bank for >10 years
* this review was made on TD Bank, Mechanic Falls Branch at Mechanic Falls, ME
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TD Bank on Ark Road, Mount Laurel, NJ
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by bluestorm, Mar. 27, 2011
Last Sunday I finally closed my bank account. I had, had enough of this branch's poor quality of service. The staff who work there are unfriendly, unhelpful, clueless and have no respect for customers. I decided to shut my account down -- why should I trust and support TD Bank when they have poor representations at their branch on Ark Road! I have been banking with a credit union, I moved all my money into my account with them...I've been with them for over 2 years..and I am very happy!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on TD Bank, Mount Laurel Branch at Mount Laurel, NJ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bluestorm, Mar. 27, 2011
Last Sunday I finally closed my bank account. I had, had enough of this branch's poor quality of service. The staff who work there are unfriendly, unhelpful, clueless and have no respect for customers. I decided to shut my account down -- why should I trust and support TD Bank when they have poor representations at their branch on Ark Road! I have been banking with a credit union, I moved all my money into my account with them...I've been with them for over 2 years..and I am very happy!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on TD Bank, Mount Laurel Branch at Mount Laurel, NJ
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I Love TD Bank,,
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by busybee, Mar. 23, 2011
I love TD bank. I was with Riverside until TD took over. I'm happy to see some of the same people still working there and some super nice new ones. They don't treat you like a number and will go out of their way to help you. I'm very happy with this bank and would recommend them.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Debary Branch at Debary, FL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby busybee, Mar. 23, 2011
I love TD bank. I was with Riverside until TD took over. I'm happy to see some of the same people still working there and some super nice new ones. They don't treat you like a number and will go out of their way to help you. I'm very happy with this bank and would recommend them.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Debary Branch at Debary, FL
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Morons
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by Putthatinthebank, Mar. 23, 2011
HORRIBLE BRANCH. Deposited a check and waited 1 week, and still wasnt in my account. So i called and talk to some lady lauren. And she couldnt figure it out why. No traces whatsoever. Mind you, i do have the receipt of the deposit!!She called for back up and her supervisor had problems finding it. They were very condescending with there tone and tried to convince me that i didnt deposit the check. They also wanted me to come in to prove that i did. What a bunch of female morons
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Holly Ravine Branch at Cherry Hill, NJ
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Putthatinthebank, Mar. 23, 2011
HORRIBLE BRANCH. Deposited a check and waited 1 week, and still wasnt in my account. So i called and talk to some lady lauren. And she couldnt figure it out why. No traces whatsoever. Mind you, i do have the receipt of the deposit!!She called for back up and her supervisor had problems finding it. They were very condescending with there tone and tried to convince me that i didnt deposit the check. They also wanted me to come in to prove that i did. What a bunch of female morons
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Holly Ravine Branch at Cherry Hill, NJ
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by bizee65 2014-09-05 02:05:23
Beyond horrible customer service at this holly ravine branch!!!!!this branch manager apparently told the bank employee i was talking to that he would not reverse fees that were assessed to my account due to no fault of my own.she told me he said he will not take care of it.i then asked to speak to him and she said he just left.being the bank manager he personally should have talked to me and been sure he didnt have an irate customer before he left for the day.i am very disappointed and upset.i will find a new bank after banking with td since the beginning .i guess a 35 dollar fee that i shouldnt have been charged was worth the business of a loyal customer.very pathetic.
Not happy with this branch. Done with TD because of it.
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by bonanza99, Mar. 21, 2011
I went to the Chinatown branch during my lunch hour to do a bank wire transfer to a friend. Filled out the paperwork, signed everything, was told that everything was fine. Got a call two hours later saying that there was something wrong and the transfer didn't go through. The staff couldn't help me with my bank transfer and even worse wasn't willing to try. They wouldn't tell me what was wrong with the numbers that I provided and insisted that I call their bank transfer desk until they figured out that the number was internal and I couldn't actually make the call. She was trying to get me off the phone as fast as possible. I am done with TD Bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chinatown Branch at New York, NY
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bonanza99, Mar. 21, 2011
I went to the Chinatown branch during my lunch hour to do a bank wire transfer to a friend. Filled out the paperwork, signed everything, was told that everything was fine. Got a call two hours later saying that there was something wrong and the transfer didn't go through. The staff couldn't help me with my bank transfer and even worse wasn't willing to try. They wouldn't tell me what was wrong with the numbers that I provided and insisted that I call their bank transfer desk until they figured out that the number was internal and I couldn't actually make the call. She was trying to get me off the phone as fast as possible. I am done with TD Bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chinatown Branch at New York, NY
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Terribe Bank
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by dustboogz, Mar. 15, 2011
I hate this bank so much. I'm starting to think that stuffing my cash in a mattress would be better. They have hit me with so many specious fees, I hardly can believe they run a legal operation. Back when they were Commerce I used to be a satisfied customer. Now they are all a bunch of blood suckers and the service at the City Hall branch can be quite atrocious.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Broadway And Warren Branch at New York, NY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dustboogz, Mar. 15, 2011
I hate this bank so much. I'm starting to think that stuffing my cash in a mattress would be better. They have hit me with so many specious fees, I hardly can believe they run a legal operation. Back when they were Commerce I used to be a satisfied customer. Now they are all a bunch of blood suckers and the service at the City Hall branch can be quite atrocious.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Broadway And Warren Branch at New York, NY
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Always pleasant
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by Sunshine1959, Mar. 04, 2011
I bring my 78 year old Mother here for her banking since she moved from New Hampshire and this is her bank from there. They always go out of their way to help her. She loves getting a free pen every time we go!!!!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Zellwood Branch at Zellwood, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sunshine1959, Mar. 04, 2011
I bring my 78 year old Mother here for her banking since she moved from New Hampshire and this is her bank from there. They always go out of their way to help her. She loves getting a free pen every time we go!!!!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Zellwood Branch at Zellwood, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great service
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by rida, Mar. 04, 2011
I know it seems odd to rate a branch so high, but we went into the branch somewhat lost and soon enough someone (M.V.) came to see if we needed help. We needed an account set up. He listened to our needs and suggested the best account for us. Very professional.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Deerfield Beach Branch at Deerfield Beach, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rida, Mar. 04, 2011
I know it seems odd to rate a branch so high, but we went into the branch somewhat lost and soon enough someone (M.V.) came to see if we needed help. We needed an account set up. He listened to our needs and suggested the best account for us. Very professional.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Deerfield Beach Branch at Deerfield Beach, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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TD Bank
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by jasonlee1223, Mar. 03, 2011
TD Bank is the worst bank I have ever delt with. They are not even a U.S. bank its headquarters are in Canada. Come on people we are americans lets keep our money here in America. I am closing my TD account tomorrow. It was Riverside National Bank before it was bought out by TD. I know other people that currently us TD and I will be telling them as well to try and get away from this bank as fast as they can.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, City Line Ave Pa Branch at Philadelphia, PA
5 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jasonlee1223, Mar. 03, 2011
TD Bank is the worst bank I have ever delt with. They are not even a U.S. bank its headquarters are in Canada. Come on people we are americans lets keep our money here in America. I am closing my TD account tomorrow. It was Riverside National Bank before it was bought out by TD. I know other people that currently us TD and I will be telling them as well to try and get away from this bank as fast as they can.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, City Line Ave Pa Branch at Philadelphia, PA
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They will Buy!!
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by moose1946, Feb. 24, 2011
I have called a TD Bank in VA. They said they will buy your Dinar now and after the revaluation up to $1,500.00 and that is all!!! I have 4.5 million. Do I just keep going in daily for three months to cash in?
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Manassas/Digges Road Branch at Manassas, VA
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby moose1946, Feb. 24, 2011
I have called a TD Bank in VA. They said they will buy your Dinar now and after the revaluation up to $1,500.00 and that is all!!! I have 4.5 million. Do I just keep going in daily for three months to cash in?
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Manassas/Digges Road Branch at Manassas, VA
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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worst bank iv come across in fl and rhode island
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by onlyone, Jan. 27, 2011
This is the bank fromm HELL! Its like when you make an account you sign the dotted line to bury yourself alive in fee's!! They hold cash deposits in pending they charge charge charge!!! They do not care about the customer nor the loyalty of tome with the previous bank! Business and personal is what I had!! Not any more wachovia is the bank for me...everything Is convient and free!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Lakeland Beacon Road Branch at Lakeland, FL
11 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby onlyone, Jan. 27, 2011
This is the bank fromm HELL! Its like when you make an account you sign the dotted line to bury yourself alive in fee's!! They hold cash deposits in pending they charge charge charge!!! They do not care about the customer nor the loyalty of tome with the previous bank! Business and personal is what I had!! Not any more wachovia is the bank for me...everything Is convient and free!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Lakeland Beacon Road Branch at Lakeland, FL
11 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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BRING BACK COMMERCE!
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by MissMelissa4747, Jan. 24, 2011
I had Commerce bank for about 10 yrs, I NEVER had any problems with them. They were always very fair if there were any unauthorized charges put through to my account. They took care of everything in a very timely manner. I've had nothing but problems with TD Bank, and they do not have the same policies as Commerce did regarding unauthorized charges. I had a merchant accidentally put a payment through twice, and I was left with no money prior to going on vacation. I begged and pleaded with the branch to please reverse the charges and they would not, and it took them over a month to reverse the charges back through. It was a nightmare and I had to actually go in the branch several times to speak to someone. After this incident I closed my account. The only good thing about this bank is their hours, but the hours are not worth the aggravation if something goes wrong with your account.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Parsippany Branch at Parsippany, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MissMelissa4747, Jan. 24, 2011
I had Commerce bank for about 10 yrs, I NEVER had any problems with them. They were always very fair if there were any unauthorized charges put through to my account. They took care of everything in a very timely manner. I've had nothing but problems with TD Bank, and they do not have the same policies as Commerce did regarding unauthorized charges. I had a merchant accidentally put a payment through twice, and I was left with no money prior to going on vacation. I begged and pleaded with the branch to please reverse the charges and they would not, and it took them over a month to reverse the charges back through. It was a nightmare and I had to actually go in the branch several times to speak to someone. After this incident I closed my account. The only good thing about this bank is their hours, but the hours are not worth the aggravation if something goes wrong with your account.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Parsippany Branch at Parsippany, NJ
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This bank needs to be investigated by the feds ...
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by PatriciaG, Jan. 22, 2011
but it's entirely possible the feds are in bed with them. Notorious for creating unwarranted fees (they'll take them off when you show proof but they're banking on a large percentage of customers not bothering) and postponing deposits until a fee can be manufactured, TD is quite possibly the worst bank since Bank of America. Commerce was an excellent bank and I was with them for a number of years. TD was a nightmare experience of the highest order. If you live in the vicinity of Haverford PA, you can go across the street to Sun Federal Credit Union for much better service and rates.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Haverford Branch at Haverford, PA
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PatriciaG, Jan. 22, 2011
but it's entirely possible the feds are in bed with them. Notorious for creating unwarranted fees (they'll take them off when you show proof but they're banking on a large percentage of customers not bothering) and postponing deposits until a fee can be manufactured, TD is quite possibly the worst bank since Bank of America. Commerce was an excellent bank and I was with them for a number of years. TD was a nightmare experience of the highest order. If you live in the vicinity of Haverford PA, you can go across the street to Sun Federal Credit Union for much better service and rates.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Haverford Branch at Haverford, PA
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