TD Bank, 42nd & 9th Times Square Branch

Name:TD Bank, 42nd & 9th Times Square Branch
Full Service Brick and Mortar Office
Review:389 client reviews
Location:582-586 9th Avenue
New York, NY 10036

New York County
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Phone:212-247-8206
Branch Deposit:$394,412,000
FDIC Cert:#18409
Established:2003-09-19


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1232, view all, view on map
Website:www.td.com/us/en/personal-banking
Total Assets:$388,336,882,000
Total Deposits:$338,965,144,000
Total Equity Capital:$43,201,877,000
Total Domestic Office Deposits:$338,965,144,000
Net Income:$791,412,000
Quarterly Net Income:$357,801,000
Return on Equity:3%
Quarterly Return on Equity:3%
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Client Review

389 client reviews of TD Bank scored 2.5 out of 5.

Awesome staff!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Georgia, Nov. 04, 2012

I live in Georgia but travel to NYC every other month to tend to my mother's financial issues. The staff at this bank has ALWAYS been very friendly and helpful. GREAT attitudes even when the bank is packed. Your customer service is EXCELLENT.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 42nd & 9th Times Square Branch at New York, NY
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Downhill Fast!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by billrandle, Mar. 16, 2012

When TD Bank first bought Commerce Bank the outstanding customer service and reasonable fees continued, but it wasn't long before things changed. While Commerce Bank never let more than 3 people stand in a teller line, it's not uncommon to walk into the 42nd Street branch of TD Bank these days and be the 15th person in line. Meanwhile, there are employees standing or walking around apparently oblivious. I've even seen this on Friday at the end of a pay period, when customers are cashing and depositing payroll checks.

TD Bank is absolutely not "America's Most Convenient Bank" anymore. Times have changed and their customer service has gone down the toilet!! Their competitive edge has disappeared.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 42nd And 9th Branch at New York, NY
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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