TD Bank, Review

TD Bank, Review

Average rating stars based on 397 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
119
4 star:
12
3 star:
12
2 star:
15
1 star:
239

A total of 119 Reviews with 5 Star

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Katz was very helpful
 5star Overall Rating
 5star Office Environment & Staff
by Catherinep, Jun. 02, 2023

Katz helped me with getting a debit card and also with a check that I had deposited in atm and was being held. I am a very happy customer.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, COTTMAN & BUSTLETON BRANCH at Philadelphia, PA
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MORE THAN EMPLOYEES
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Autismama3, Dec. 07, 2022

Over seven years, I have grown to know these people on a more personal level. They remember my name, my family, and the things I’m living through. They are empathetic, professional, and go above and beyond! I am not financially well-off, so they do not judge me by my balance in my account, they simply judge me as a human being. I have been with T D Bank since it was commerce. I love their customer service. AAAAAHMAZING branch!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Port Richey Branch at Port Richey, FL
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Very helpfull
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Joanjim, Oct. 21, 2022

Lisa Gill, above and beyond helpful. Was able to take care of our IRA and CD problems without any hesitation. Wish all our interaction with banks would go as easy as this one. Would not hesitate to recommend people to Mahwah Branch of Freedom Bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Mahwah Route 17 Branch at Mahwah, NJ
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Jason collins
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Matook, Apr. 01, 2022

Jason collins was extremely helpful to me.  I give him 5 stars

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, New City Branch at New City, NY
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Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ParkerAponte, Mar. 29, 2022

Brittany has very outstanding service and would recommend her to anyone.

Charleston sc on E Bay Street

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bay Street Branch at Manchester, NH
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Awesome Bank
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 3star Other Services
by Spyder21, Sep. 16, 2019

Peru isn't that far away and I'm married to a lovely Canadian woman and Canadian TD Bank's are great too.
Champlain Bank is good too and close!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Keeseville Branch at Keeseville, NY
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Long Live Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jim1955, Jul. 25, 2019

Quite insightful, concise, and do not overcomplicate the banking world for simple folk as other banks do with an overuse of complex jargon.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Winter Street Branch at Boston, MA
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Pennsauken Brank TD Bank
 5star Overall Rating
by Picollo, Mar. 08, 2019

Note my review is for 2018 and 2019 in particular.
They have been great with me.  Mayra is super knowledgeable, nice and helpful. The manager could not be more pleasant.
Over the course of many years (in my 60s) I have naturally used many Banks and many branches.  This one is as good as and better than most.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Pennsauken Branch at Merchantville, NJ
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EXCELLENCE
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by laurynbarr83, Jun. 08, 2018

When I tell you that the staff at this branch are great, I mean just that. The assistant branch manager Mrs. Heeralal is such a classy, conservative helpful person and Iqra another branch worker is great...good job guys keep up the great work!!

* this reviewer has be with this bank for 6 months - 1 year
* this review was made on TD Bank, Metuchen Branch at Metuchen, NJ
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Helped with settlement
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by alanbeard, May. 09, 2018

We have been long time users of this branch.   Recently was settling on a property in North Myrtle Beach where the paperwork was done via mail-in.   Ashley at TDBank helped us with the paperwork, the public notary, made copies for us, and helped us with some other account work at the same time, including changing our savings account type to get a better rate.   This was the least stressful of any transaction on this settlement and it is so much appreciated.  Thanks Ashley.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Foxborough Branch at Foxboro, MA
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Outstanding Service and Professional Team
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Louiseml, May. 01, 2018

We are Canadian citizens and TD clients in Canada and have recently returned from a trip to the USA.  During our visit in Asheville on April 2nd 2018, we decided to make a stop at TD Bank located on 200 College Street for enquiries.  As soon as we arrived, we felt welcomed and were greeted warmly by the staff.  The service we received was exceptional and highly attentive.  We wish to particularly command the Head Teller, Mrs Sylvia Taft, for the top notch service she has provided us.  Even though she was busy, she gently invited us to her office to discuss our needs, determine what kind of service would be more appropriate to us and provided us with options.  She was smooth in her approach, resourceful, definitely demonstrated people skills, efficient and she facilitated our task in solving issues and helped us decide on some products including informing us on relevant technology application.  No doubt to say that her assistance in the choice of the appropriate financial product will make our life easier for our future trips to the USA.  In addition, being in a supervisory role, Mrs. Taft, always kept an eye on the good run of the service at the bank.  As clients, we observed, as a whole, that the staff take great pride in their work and strive to provide the best service to the customer.  Thank you for a wonderful experience.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Asheville Branch at Asheville, NC
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World's Best Bank
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by DebbieS, Feb. 19, 2018

My online account had been locked to on line banking and I really needed access. I had tried to get it reopened without success. I met with the branch manager who was very understanding to my need for online access. She had my account reopened to electronic services  which put my certainly made life easier. Love this branch and it's customer service policy.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, West Columbia Branch at West Columbia, SC
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Totally satisfied
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Melina, Nov. 13, 2017

I have had only good experiences dealing with TD Bank in my town of Metuchen NJ on Lake Ave. They all know me and call me by name when they see me or hear my voice on the phone. Everyone is accommodating in a very pleasant way. I can't speak for other branches. Unfortunately the Lake Ave. bank will be closing in December. I hope the other branch is as exceptional with service and staff.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Metuchen Branch at Metuchen, NJ
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Awesome -
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Reefgirl, Nov. 08, 2017

Quakertown Branch is awesome.
Staff friendly and helpful-
Show the care every time you go-
I had a hard request and the manager stood on her head to help!
Thank you - you are the best!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Quakertown Branch at Quakertown, PA
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wonderful branch manager very professional
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by rudegirlnicky, Nov. 02, 2017

Whenever I go in its always pleasant to be in there. The staffs are all wonderful, & you get through quickly..

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tamarac Branch at Fort Lauderdale, FL
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Great Branch!!
 5star Overall Rating
by Anthac42, Mar. 26, 2017

 Excellent service at this branch, Mina and the other tellers are awesome!!
 Bank manager is also willing to help whenever needed !!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Georgetown, Ct Branch at Redding, CT
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Roberto Suarez
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by rsuarez, Dec. 28, 2016

For me TD Bank is the best in Rhode Island. Period.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Providence Store Branch at Providence, RI
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Customer service
 5star Overall Rating
by Tiffany33, Sep. 02, 2016

I have got the pleasure to work with J. Darrin Kenney. I must say, he was understanding and very helpful. He went out of his way to make sure that I was taken care of. This guy makes me want to keep coming back!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chestnut Hill Branch at Philadelphia, PA
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John C. Gowan
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Johnncal, Aug. 12, 2016

TD Bank and it's predecessor Commerce Bank has been our bank for over 30 years.  In all that time, I cannot recall one problem that the staff of the bank hasn't resolved with haste and to our total satisfaction.  Not only are the seasoned staff at our Devon branch delightful to deal with, but the younger staff, too, could not show more interest and enthusiasm in meeting our needs and being affable and professional in every respect

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Devon Branch at Devon, PA
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I finally got someone to help me when I walked into the Garnerville location.
 5star Overall Rating
by kpotterotr, Apr. 03, 2016

After TD cashed a "Bill Pay" check of mine nearly 2 years after it was written, a check on which was clearly printed "Void after 180 days," and which I had paid to put a "stop payment" on, I spent 3 hours on the phone with various TD employees, attempting to have the money ($2,600) returned to my account to no avail, I went into my local branch (Garnerville). I was fortunate to find a sympathetic and caring ear in Yaendris, who spent nearly an hour on the phone, finding the right person to resolve my problem. How could it be legal for a bank to cash a check printed with "Void after 180 days" nearly two years later? And customers should know that stopping payment on a check is only valid for ONE YEAR. I am grateful for Yaendris! My money was returned the following business day. Whew!
 

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Garnerville Branch at Garnerville, NY
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by PeterMo 2018-08-25 15:47:43
Do not use this bank.  Worst call back or follow up I have ever received from a bank or company.  Called the branch manager 6 times and left messages and never received a call back. I had to escalate to the Executive Offices and waiting for a response.  Stay away.  Bank of America or any other bank will at least talk to you.
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