TD Bank, 15th & Jfk Branch

Beware of the Seymour TD Bank location.
Overall Rating
Office Environment & Staff
Waiting Time
by Stephanie79, Aug. 06, 2019

I am not surprised this establishment is rated a 2.6 out of 5. It should be noted they have awful customer service and poor management. As a long time customer, I was insulted and treated as if I was a Criminal by the Teller Supervisor (Dominic Filippone Employee# 5961033). Filippone has unsatisfactory customer service skills and would benefit from additional training. I came into the branch after closing my account and received a “refund” for what should have been a payment towards a gas company. The teller supervisor Dominic Filippone, told me that the check I received from TD Bank was a counterfeit check as “it was not the right size, the color was off, along with the perforation.” He further stated “he had no idea how I had obtain this check as his establishment did not mail it to me.” It should be noted that a few days later after Filippone conducted some additional research he finally figured out that the check I received was not counterfeit as he first claimed. You would think I would have received an apology, instead he proceeded to tell me he would not refund the fee I was asking for, which I obtained due to the banks mistake. He indicated that because I no longer had an account with their bank there was nothing that could be done. Please NEVER do business with this establishment. Based upon my experience I will NEVER do business with TD Bank. Not only do they have atrocious security, but apparently their staff do not  receive adequate training which is why I took my business elsewhere. Whatever happened to the customer is always right? Not at the Seymour TD Bank location!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Seymour Branch at Seymour, CT
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Long Live Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jim1955, Jul. 25, 2019

Quite insightful, concise, and do not overcomplicate the banking world for simple folk as other banks do with an overuse of complex jargon.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Winter Street Branch at Boston, MA
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Pennsauken Brank TD Bank
Overall Rating
by Picollo, Mar. 08, 2019

Note my review is for 2018 and 2019 in particular.
They have been great with me.  Mayra is super knowledgeable, nice and helpful. The manager could not be more pleasant.
Over the course of many years (in my 60s) I have naturally used many Banks and many branches.  This one is as good as and better than most.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Pennsauken Branch at Merchantville, NJ
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