Synchrony Bank, Review

Wouldn't let me register online via their Google Store account
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by Boltron, Oct. 27, 2018

I tried to register a Google Store account online via Synchrony Bank on 27 October 2018 but was unable. Then I was met a series of problems when calling customer service.

Very confused with this unverified phone number business.  Who would have ever thought a phone number, or lack thereof, could be a major problem?

The first call, a representative, Anna, sent me a verification code to our South Carolina exchange at the end of the call. Umm, to be used for what and where? LOL

The third call, same rep answered. Went through the same ordeal...I mean gah, may as well place a prison number on me and put me in a jump suit.  The overall tone of this woman with her 'Uh hubs' as if she didn't believe me, the interruptions and trying to talk over me.  Now I won't put up with it.

Well anyway, long story short, I have to wait another week to receive a letter from them but by that time, the account will be considered dormant.  After the problems today, this bank can consider themselves done.  No more! The card and the paperwork that came with it are shredded.  I'll just save back for what I want.  It's not worth blowing a gasket.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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