Synchrony Bank, Review

Synchrony Bank, Review

Average rating stars based on 35 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
3
4 star:
1
3 star:
1
2 star:
0
1 star:
30

A total of 3 Reviews with 5 Star

Went from great to not so much
 5star Overall Rating
 3star Interest Rate and Cost
 3star Other Services
by FixedIncome, Feb. 03, 2024

The interest rate on their high yield savings accounts have provided quite a bit of income.  Bought a bunch of CDs too.  All easy to do. No fees or penalties paid ever.  Wound up getting some credit cards too.  Autopay has been flawless.  They are not our only bank but so far the best.  

[3 years later] - HYS interest rate took quite a hit with Fed rate reductions making Synchrony more than 1/2% lower than others.  We moved most out of this bank.  Website does not offer an option to Cancel a Matured CD.  This requires a phone call and long wait.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
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Good card
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by carlosd504, Jul. 06, 2014

I have a Walmart credit card frm GE Capital Bank..ive had it for 4+yrs never had a problem...I pay my bill through the Walmart credit services my payment posts the next day..im surprised to see bad reviews on here

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Synchrony Bank, Ge Capital Retail Bank at Draper, UT
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Ms. BeBe
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BeBe, Oct. 24, 2012

I have several accounts with GE and never have experienced any problems.  My accounts are all in good standing and all my payments and transactions have been accurate. The only problem I've had is that I cannot always log into their website to check my account balance. For somereason the profie and password I created no longer work?

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Synchrony Bank, Ge Capital Retail Bank at Draper, UT
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