SunTrust Bank, Potomoc Run Branch

Name:SunTrust Bank, Potomoc Run Branch
Full Service Brick and Mortar Office
Review:230 client reviews
Location:46340 Potomoc Run Plaza
Sterling, VA 20164

Loudoun County
View Other Branches
 
Phone:703-421-3572
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: Sat 9-2
Drive-up Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: 9-2
FDIC Cert:#867
Established:1988-06-30


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1199, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$214,041,660,000
Total Deposits:$164,303,421,000
Total Equity Capital:$25,021,563,000
Total Domestic Office Deposits:$164,303,421,000
Net Income:$625,970,000
Quarterly Net Income:$625,970,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

230 client reviews of SunTrust Bank scored 2.5 out of 5.

weird customer service
Overall Rating
by NotGiven, Oct. 26, 2013

I've been a suntrust customer for many years, and today I was shocked about the way I was treated. Usually if I walk in there and the employees would greet me with big smiles. Today I went in there to take out some cash wearing my yoga shorts, and I was treated so differently than before, they did not say hi, not even  smile, they just looked at me weird, the lady who helped me before always had a big smile and would start some nice conversation, but today she had a long face while I was waiting, though she did try to help me but her register can not pull out cash without me writing a check first. I do not like people treat me differently based on what I'm wearing, plus, I just came out of a gym, I don't see anything wrong with wearing yoga short. I did not have time to change into pants right after working out.


* this review was made on SunTrust Bank, Potomoc Run Branch at Sterling, VA
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