Stearns Bank, Review

Stearns Bank, Review

Average rating stars based on 4 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
2
4 star:
0
3 star:
0
2 star:
0
1 star:
2

A total of 2 Reviews with 1 Star

Truck Loan Release...Paying Early
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by minimus, Aug. 25, 2014

The nerve of this bank.....we called to pay off our truck loan one month early and they wanted us to pay the following......a 5% fee of the loan, $150 release fee in addition to the loan. We opted to wait until next month when our loan will be paid up....and they had the nerve to say we had to pay the $150 release fee.
We will never do business with this bank again and I suggest no one else should do business with them.....STAY AWAY!!!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Stearns Bank, Stearns Bank National Association at Saint Cloud, MN
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1 comment. Add a comment

by jvall 2017-01-24 17:37:50
You should always read the terms of a loan before you sign it especially the section on fees.  I am sure that they charged the fees that were in you loan agreement.
Lousy
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by StearnsBankSucks, Apr. 27, 2012

Lousy customer service, and the bank itself doesn't seem to know what direction that it is headed in.  Stearns, for some odd reason, purchased Copperstar Bank, and promptly closed the additional locations.  Especially the one located by my house, which meant a LONG drive to the bank do do ANY business.  

Avoid this place.  No reason to do business with them.  I don't see them remaining in Arizona.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Stearns Bank, Stearns Bank Arizona National Associ at Scottsdale, AZ
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