STAR Financial Bank, SOUTH WESTERN BRANCH

Name:STAR Financial Bank, SOUTH WESTERN BRANCH
Full Service Brick and Mortar Office
Review: 2star7 client reviews
Location:2948 South Western Avenue
Marion, IN 46953

Grant County
View Other Branches
 
Phone:765-651-6878
Branch Deposit:$28,735,000
FDIC Cert:#27235
Established:12/20/1972


The Bank

Name:STAR Financial Bank
Concentration:Commercial Lending Specialization
Established:05/02/1988
FDIC Insurance:05/02/1988
Holden By:STAR FINANCIAL GROUP INC
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:37, view all, view on map
Website:http://www.starfinancial.com
Total Assets:$2,993,588,000
Total Deposits:$2,543,268,000
Total Equity Capital:$182,958,000
Total Domestic Office Deposits:$2,543,268,000
Net Income:$24,919,000
Quarterly Net Income:$6,667,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:15%
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Client Review

7 client reviews of STAR Financial Bank scored 2 out of 5.

Office Mgr
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Dentist, Jul. 08, 2015

I have had nothing but excellent service from the IL Road branch.  Everyone is so friendly and helpful.  Even if I do have to wait a few minutes, they are always friendly. and efficient.  I can't imagine giving them anything other than an excellent rating.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on STAR Financial Bank, Illinois Road Branch at Fort Wayne, IN
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bank??? really??
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by vmy2139, Feb. 17, 2015

When I first opened this CHECKING AND SAVINGS account, everything was fine. Same day, I leave, about an hour later the branch manager that opened my account calls and tells me "I didn't run a chex systems report on you before opening your account, but now I did and since I did see something on their I closed your checking account and moved all your money to the savings account."  Why not do that before hand and not waste my time. She has even told me to my face, "I would have never opened even a savings account in your name if I would have done it first."  I can't even get a debit card to use, the only thing they gave me was an atm card which has a limit of $200/day. It's crazy because I go to any other bank and there more than happy to set up an account with me. That's why I had to switch to fifth third.so much better, easier, and don't feel like I'm being looked at negatively because of a mistake I made 6 years ago on my credit report. I was with star 2 years and never even got a checking account.  Smh. I just can't...

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on STAR Financial Bank, Prairie Lakes Branch at Noblesville, IN
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You have to ask for everything!
 1star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 2star Waiting Time
 2star Other Services
by benchede13, Jan. 08, 2015

No matter what I do or when I do it at this bank and its other branches, you "HAVE TO" ask for a receipt! They will not give you a receipt for any kind of transaction unless
YOU ASK FOR ONE. How would you feel after driving 10+ miles or more and bringing your bank records up to date an find "NO RECEIPTS"? Nice drive all the way back to the bank.
No matter which branch I go to, no one will offer a receipt unless you ask, and when you do ask, they act like they hate the extra work involved...

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on STAR Financial Bank, Kokomo Markland Branch at Kokomo, IN
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All Reviews...

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