Southwest Heritage Bank, Review

Southwest Heritage Bank, Review

Average rating stars based on 1 review
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Mr700
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by Justj700, Nov. 25, 2011

What a waste of building material! This bank has ZERO compassion for its customers! I got an 80 cent overdraft and it cost me $32 AFTER I deposited $132 the same day. Now charging me $3 a day for being overdrawn AFTER I told them to close my account. The tellers have no brain cells - a teller told me I shouldn't be charged an overdraft fee because I made a deposit before the bank caught up with the overdraft. I set up my account where, if there was not enough money in the account to deny payment at the P.O.S (Point of Sale). Didn't work! ACH doesn't apply to this type of transaction. Will Bank 34 work with me to clear this matter up? HELL NO! They demand $32 for an honest mistake over 80 cents. Stay away from this bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Southwest Heritage Bank, Bank'34 at Alamogordo, NM
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