SouthState Bank, Review

SouthState Bank, Review

Average rating stars based on 9 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
4
4 star:
0
3 star:
1
2 star:
0
1 star:
4
Customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BarbaraJean, Jun. 02, 2021

Patti Prince and Karen Brady at the Palmetto office have always helped me with all banking needs in a professional polite manner.
I recently had a complicated problem with my insurance company cancelling my home owners policy by mistake...
My mortgage is with your bank and my insurance payments are taken out of my escrow..
Both Patti and Karen helped me solve the problem and all is back to normal again..
Problem solved Thank you both

I would recommend your bank to family and friends and I will continue to use it for my needs.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on SouthState Bank, Palmetto Branch at Palmetto, FL
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Rude and condescending
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 5star Waiting Time
 3star Other Services
by Coqui, May. 23, 2017

The tellers are always cheerful and helpful.  My one interaction with the assistant branch manager, Belinda Gunter, was so distasteful that I closed both of my accounts.  I asked her a question as to how something would be taken care of.  She told me "You wouldn't understand."  I could give more examples but I'd only get upset again.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SouthState Bank, Southern Dunes Branch at Haines City, FL
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Come se Come sa
 3star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by JustaSmallTownGirl, Feb. 06, 2017

My small branch in Interlachen Florida is friendly.  It's a super small community, and the only bank in town, so everyone uses them for the most part.  They are easy to get loans from, provided you're credit worthy.  I do not like their over draft policy... it seems as if they will hold all your charges pending, wait for a large charge, put it through, then overdraft all the little ones.  They gotta make money.. right?  We will be switching banks for our everyday banking needs, and keep this account open only to pay our loans through them.  it is what it is...

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on SouthState Bank, Interlachen Branch at Interlachen, FL
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Mr commercial depositer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Mrscott, Oct. 30, 2015

The whole crew always finds a way to get it done and in a pleasant manner...

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on SouthState Bank, Ortega Branch at Jacksonville, FL
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by TommyCat 2019-08-12 14:08:54
Online banking website is terrible! They bought out ChaterBank, which I had been with over 15+ years. CharterBank's website ALWAYS worked, but Centrestate does not. ABSOLUTELY HATE the online banking!!!!!
Centerstate bank business account
 1star Overall Rating
 1star Interest Rate and Cost
 4star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by woohoo516, Oct. 27, 2015

Centerstate bank has it's good points but they are very few, for a business account you can do much better, when you call them for help some people are good to work with but some have a condescending attitude towards you and try to talk down to you.

I would definitely not recommend them to anyone, do yourself a favor and go to a bigger more respected bank, a bank that will actually look out for your interests and try to protect your money. Centerstate will not!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on SouthState Bank, Centerstate Bank Of Florida, National Association at Winter Haven, FL
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Victor M. Freytas
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by lonelyjew, Feb. 08, 2015

 A truthful community caring Bank in the fullest extension of the word. Mrs. Andrea Rodriguez is an excellent Bank officer and a great access to us in her professionalism in understanding the needs of Center state bank's customers (like me).. Needless to say the rest of the staff. Noel Vanessa and all.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on SouthState Bank, Southchase Branch at Orlando, FL
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Sleazy Bank
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by AKorman, Apr. 10, 2014

Wish I could give ZERO stars. Worst thing to happen was to have CenterState bank take over from 1st Guaranty Bank.  Centerstate is an unethical, sleazy paperwork scams, awful bank. Tricked me while my Husband (military) was overseas.  BEWARE and quite frankly, any other bank is better than this one. Do not waste your time, they care more about burning their customers, do not listen when you need services or help, burn you when you do use them, they care less about their customers than any business I know. My Husband is Active Military and what they did is shameful. Shame on you Centerstate Bank. AWFUL. Beware.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SouthState Bank, Ortega Financial Center at Jacksonville, FL
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Awful Bank, Wish I could give ZERO stars
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by AKorman, Apr. 10, 2014

Wish I could give ZERO stars. Worst thing to happen was to have CenterState bank take over from 1st Guaranty Bank.  Centerstate is an unethical, sleazy paperwork scams, awful bank. Tricked me while my Husband (military) was overseas.  BEWARE and quite frankly, any other bank is better than this one. Do not waste your time, they care more about burning their customers, do not listen when you need services or help, burn you when you do use them, they care less about their customers than any business I know. My Husband is Active Military and what they did is shameful. Shame on you Centerstate Bank. AWFUL. Beware.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SouthState Bank, King Street Branch at Jacksonville, FL
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Best Bank at the Beach
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by brionsdad, Oct. 01, 2012

Staff always friendly and helpful. Management very knowledgeable with a "can do" attitude. Smaller bank also gives you a feeling of being part of the family instead of walking amongst strangers everytime you enter the lobby.
Very pro local business also.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SouthState Bank, New Smyrna Beach Branch at New Smyrna Beach, FL
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by pilotcecl 2014-04-08 13:04:49
Support for local business operations is absolutely superb.
Our Zephyrhills Vet Clinic has been supported with significantly reduced business financing (2 1/2 percent reduction in mortgage financing, extremely efficient business credit card processing with next day credits to banking accounts, fast processing on all operations.  Love them!

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