SmartBank, Cedar Bluff Branch

Name:SmartBank, Cedar Bluff Branch
Full Service Brick and Mortar Office
Review:2 client reviews
Location:202 Advantage Place
Knoxville, TN 37922

Knox County
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Branch Deposit:$73,288,000
FDIC Cert:#58463
Established:2013-11-04


The Bank

Name:SmartBank
Concentration:Commercial Lending Specialization
Established:2007-01-08
FDIC Insurance:2007-01-08
Holden By:Smartfinancial Inc
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:46, view all, view on map
Website:http://www.smartbank.com
Total Assets:$4,718,499,000
Total Deposits:$4,201,280,000
Total Equity Capital:$457,424,000
Total Domestic Office Deposits:$4,201,280,000
Net Income:$9,256,000
Quarterly Net Income:$9,256,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

2 client reviews of SmartBank scored 3 out of 5.

Jamestown TN Bank was amazing
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TechSavvy, May. 04, 2021

I had the perfect experience with this bank. I was setting up a new business account and they were able to accommodate me and they were very friendly.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on SmartBank, Jamestown Branch at Jamestown, TN
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Poor service by Branch Manager of Sales
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HUD6231, Jan. 06, 2021

I received very poor service from the Branch manager of Sales at the Tullahoma location. While I was attempting to help my elderly parents and their accounts, she ( manager) insisted on making every part difficult and time consuming.
I was able to complete the task only after going over her head to Legal Dept where issues were solved in 48 hrs. How this lady could be in a manager position eludes me. I am closing all accounts and CD's due to this managers behavior.  Good luck to all and stay safe..  C Hudspeth  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SmartBank, Tullahoma Branch at Tullahoma, TN
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