Simmons Bank, Review

Shirley C
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by ShirleyC, Nov. 01, 2022

My sister and I went to the Maumelle Branch after trying to open a Trust account at a different Bank-unsuccessfully. We thought let's true Simmons.  It is convenient.  We walked in with no appointment.  John Hathaway explained that he would be with us in a moment as the Bank was just opening.  Within five minutes we were at his desk with our documents needed to open the account.  The documents were forwarded to legal which is mandatory for all banks.  Received a call later that day that legal required no additional documents and we could open the account. We went bank and opened the account with no hassles.  All questions were answered.  John told us to log into the account before we left so we did with no issues. We walked in the bank not knowing what to expect but John was familiar with Trust accounts and he was very patient and answered our questions.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Maumelle Branch at Maumelle, AR
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