Santander Bank, N.A., Northern Way Branch

Name:Santander Bank, N.A., Northern Way Branch
Full Service Brick and Mortar Office
Review:74 client reviews
Location:100 Northern Way
York, PA 17402

York County
View Other Branches
 
Phone:717-757-1528
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 09:00 to 13:00
Branch Deposit:$103,097,000
FDIC Cert:#29950
Established:1955-11-17


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:632, view all, view on map
Website:www.santander.com
Total Assets:$77,243,612,000
Total Deposits:$57,034,412,000
Total Equity Capital:$13,407,676,000
Total Domestic Office Deposits:$56,656,999,000
Net Income:$396,284,000
Quarterly Net Income:$62,930,000
Return on Assets:1%
Return on Equity:3%
Quarterly Return on Equity:2%
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Client Review

74 client reviews of Santander Bank, N.A. scored 2 out of 5.

Horrid "Manager"
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by NotToday, Jan. 15, 2019

Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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Worst Bank I Have Ever Done Business With....EVER!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by Eloise, May. 12, 2018

Awful bank! Opened account to take advantae of a promotion to get cash for a new account. Counting the days to get the heckl out of here with my cash award. They nickel; and dime you to death. They have crap online services and when I set up bill pay, I asked not once but three times if I still control the day and amount of payment would go out as my income comes in irregularly. Nope, nope, NOPE! My account was OVERDRAWN and I was charged for it because, get this, I may have THOUGHT I asked them if the payment was still in my control and would not go out automatically BUT I did not ask it the right way because it was set up as a one time only automatic payment. Are you serious? I removed every bill pay I had set up with them, and now take all my bill money to another bank and do bill pay with them. I still have the direct deposit to earn the cash reward and withdrawing all my cash each month is considered the one bank transaction per month they require. Oh yes, and getting the direct deposit switched from one bank to this one? Took 8 weeks and some woman called me three times a week to let me know it was still not switched. That's funny because I switched it and it began appearing in my account even while this woman kept calling me and telling me it would be soon. WORST BANK EVER. If you can get a couple hundred out of them to open an account, just do as I do and let your cash get deposited but take your $ out and take your business elsewhere and for God's sake make sure you stop the direct deposit BEFORE you collect your cash award as they will surely figure out a way to steal more of your money while they can get their hands on it!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Lock Haven Bellefonte at Lock Haven, PA
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Property Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cilquecb, Mar. 13, 2017

I have been a customer with this bank since it was First Dewitt when my parents first moved into the area in 1961. I went to deposit (mind you) a check and they would not accept it because my nickname was included with my legal name.  I was talked to like I was trash and they didn't even acknowledge a relationship with my account.  Oh, but when they want you to open other types of accounts they can't be nicer.  I will never recommend this bank ever! I deposited my check in another bank I use.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., 667 Bloomfield Ave Branch at Bloomfield, NJ
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