Santander Bank, N.A., New Dorp Branch

Name:Santander Bank, N.A., New Dorp Branch
Full Service Brick and Mortar Office
Review:74 client reviews
Location:2700 Hylan Boulevard
Staten Island, NY 10306

Richmond County
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Phone:718-355-6152
Branch Deposit:$109,271,000
FDIC Cert:#29950
Established:1982-04-03


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:609, view all, view on map
Website:www.santander.com
Total Assets:$81,402,560,000
Total Deposits:$58,398,983,000
Total Equity Capital:$13,736,437,000
Total Domestic Office Deposits:$58,139,075,000
Net Income:$161,111,000
Quarterly Net Income:$84,761,000
Return on Equity:2%
Quarterly Return on Equity:2%
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Client Review

74 client reviews of Santander Bank, N.A. scored 2 out of 5.

Horrid "Manager"
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by NotToday, Jan. 15, 2019

Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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New Dorp Lane, Staten Island, NY Branch is terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ElenaAbl, Nov. 17, 2012

Horrible horrible horrible!! The tellers are the rudest people alive. Basically if you're not related to them, know them by name or suck up to them you will wait for hours and have them be unbelievable rude to you. I've been to a lot of Soveriegn banks over the years and the New Dorp lane branch is horrendous! Customer service is horrible! Not one person there knows what they're doing. I waited in line for 30 minutes!!!! While one teller was helping someone and the other 2 were standing around talking to each other. I couldn't believe it! Try to avoid that bank like the plague if you can.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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by Nicky444 2014-04-19 08:48:01
I went to the Eltingville Branch, in Staten Island ,NY, to make a deposit for the company I work for, while there, I asked the woman at the window, about my opening up a checking and Savings for myself personally. The woman went on a tirade, and started screaming at me with a British accent which she didn't have when I first spoke to her, she was saying crazy stuff, that I couldn't understand, I got my receipt and left, but not before I asked another teller what the other teller's name was. Martha Ruiz was the crazy woman's name, but why do you have crazy people working for you, I will not open an account of any kind with Santander as long as she is there, and I will ask my place of business to change to another bank until she is fired!

All Reviews...

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