Santander Bank, N.A., 125 Summer Street Branch

Name:Santander Bank, N.A., 125 Summer Street Branch
Full Service Brick and Mortar Office
Review:73 client reviews
Location:125 Summer Street
Boston, MA 02110

Suffolk County
View Other Branches
 
Phone:617-737-3390
Branch Deposit:$79,062,000
FDIC Cert:#29950
Established:1992-09-29


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:644, view all, view on map
Website:www.santander.com
Total Assets:$74,568,500,000
Total Deposits:$57,502,628,000
Total Equity Capital:$13,447,445,000
Total Domestic Office Deposits:$57,159,857,000
Net Income:$104,081,000
Quarterly Net Income:$104,081,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:3%
Quarterly Return on Equity:3%
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Client Review

73 client reviews of Santander Bank, N.A. scored 2 out of 5.

SLOW, RUDE, AND INEFFICIENT
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by knights4u, Jul. 16, 2014

First, I waited in line for nearly half an hour, when it was my time to step up to the window I was told I needed a withdrawal form to complete my transaction.  I reached behind me to grab a form. When I turned around the clerk had stepped away from the window and was doing another task completely.  He didn't acknowledge my being at the window  until he finished this "other" work. Please also take into consideration there are other customers coming into this branch with only one (1) other window in use.  I have never had a clerk abandon his/her station with me waiting for service.  I have no idea of who trained this person but he obviously needs to be re-trained and he should have his manners checked.  My previous visits simply take too long. This branch never seems to have more than 2 windows open at a time and it appears to me that they are in no rush.  Very poor service.  Very poor attitudes.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., 125 Summer Street Branch at Boston, MA
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