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Sabine State Bank and Trust Company, Review
Sabine State Bank and Trust Company, Review
Average rating
based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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1 Star Review
DONT Bank At Sabine!!!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by scott38p, Jun. 02, 2012
I recently switched to Sabine State Bank from Chase because of Chase Bank's outrageous fees. I chose Sabine Bank because they're a local bank with a good reputation. I was SOOO wrong.
My debit card was stolen on Saturday. I checked my account to find all kinds of recent charges. I called frantic to find out what was going on and guess what! All I got was a frickin answering machine saying "PLEASE CALL BACK DURING NORMAL BUSINESS HOURS". Are you KIDDING ME! I'm losing hundreds of dollars a day and I get a RECORDING! Not only that, but it says to press 22 to leave a message and it NEVER PICKS UP.
I call the toll free line to have my debit card cancelled and I'm on hold for TWENTY TWO MINUTES.
Unbelievable. Monday morning I'm closing my account for good.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Sabine State Bank and Trust Company, Alexandria, Louisiana Branch at Alexandria, LA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby scott38p, Jun. 02, 2012
I recently switched to Sabine State Bank from Chase because of Chase Bank's outrageous fees. I chose Sabine Bank because they're a local bank with a good reputation. I was SOOO wrong.
My debit card was stolen on Saturday. I checked my account to find all kinds of recent charges. I called frantic to find out what was going on and guess what! All I got was a frickin answering machine saying "PLEASE CALL BACK DURING NORMAL BUSINESS HOURS". Are you KIDDING ME! I'm losing hundreds of dollars a day and I get a RECORDING! Not only that, but it says to press 22 to leave a message and it NEVER PICKS UP.
I call the toll free line to have my debit card cancelled and I'm on hold for TWENTY TWO MINUTES.
Unbelievable. Monday morning I'm closing my account for good.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Sabine State Bank and Trust Company, Alexandria, Louisiana Branch at Alexandria, LA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Everyperson 2014-06-24 23:30:33
Sabine State Bank doesn't have an answering machine at any of it's locations. You either get an answer during business hours or you get an unanswered ring. I can't answer for what you get with the 800 # on the back of your debit card. That is the issuing visa company's number, not Sabine. It is supposed to be 24 hours.
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