Sabine State Bank and Trust Company, Review

Sabine State Bank and Trust Company, Review

Average rating stars based on 5 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
1
1 star:
1

1 Star Review

DONT Bank At Sabine!!!!!!
 1star Overall Rating
 1star Interest Rate and Cost
 3star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by scott38p, Jun. 02, 2012

I recently switched to Sabine State Bank from Chase because of Chase Bank's outrageous fees.  I chose Sabine Bank because they're a local bank with a good reputation.  I was SOOO wrong.  

My debit card was stolen on Saturday.  I checked my account to find all kinds of recent charges.  I called frantic to find out what was going on and guess what!  All I got was a frickin answering machine saying "PLEASE CALL BACK DURING NORMAL BUSINESS HOURS".  Are you KIDDING ME!  I'm losing hundreds of dollars a day and I get a RECORDING!  Not only that, but it says to press 22 to leave a message and it NEVER PICKS UP.  

I call the toll free line to have my debit card cancelled and I'm on hold for TWENTY TWO MINUTES.  

Unbelievable.  Monday morning I'm closing my account for good.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Sabine State Bank and Trust Company, Alexandria, Louisiana Branch at Alexandria, LA
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1 comment. Add a comment

by Everyperson 2014-06-24 23:30:33
Sabine State Bank doesn't have an answering machine at any of it's locations. You either get an answer during business hours or you get an unanswered ring. I can't answer for what you get with the 800 # on the back of your debit card. That is the issuing visa company's number, not Sabine. It is supposed to be 24 hours.

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