Rockland Trust Company, Review

Rockland Trust Company, Review

Average rating stars based on 9 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
5
4 star:
0
3 star:
1
2 star:
0
1 star:
3

A total of 3 Reviews with 1 Star

Take business else where
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by handymandylan, Apr. 08, 2021

My Experience with Rockland trust has been nothing short of a nightmare.  I took a mortgage out on a home in Attleboro with Rockland trust. First thing to happen was this bank accidentally gave out my financial information to someone else and than notified me of their mistake. The unprofessionalism here alone should have been a sign. I later took a home equity line of credit on my home. When discussing the loans fee nothing was mentioned of an early termination fee. I disclosed the likelihood of me not need the line of credit in a few months and the loan officer never mentioned a cancelation clause, not once. He just want to get the loan processed. When trying to terminate the unused line of credit they tried charging me $500 cancelation fee. I talked with the manager PJ Ventura and offered no sympathy for the financial data they gave away or the fact the cancelation clause was never disclosed by his employee. He promised to get back to me on the matter. Its been over a month now and he still hasn't gotten back to me. The support line hasn't been very helpful either. Take your business else where, where they respect your financial data and customer service is more valued

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Rockland Trust Company, Braintree Branch at Braintree, MA
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Bad bank!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Fefa, Jan. 24, 2013

They treat you like you are "low income person " no matter thousands of dollars you give them! no respect to client at all ! I do not recommend this bank to business people ! no way. do not give them business, they are not fair, just a bad bank!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Rockland Trust Company, Raynham Branch at Raynham, MA
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Rockland Trust
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by marl, Dec. 23, 2011

I have been with this bank for a few years now. Had no trouble at all. But as of today and the new management , and how I was treated, I am taking my money out!! I f I were you I would do the same. I am going back to TD North. I never should have left! There I was treated like I was a friend, but at Rockland Trust it is anything but !!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Rockland Trust Company, North Attleboro Branch at North Attleboro, MA
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