Renasant Bank, FRANKLIN TN BRANCH

Renasant Bank- Jonesborough Tn location - Outstanding customer service
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by Nottechsavvy, Mar. 08, 2025

I have  Utilized the Jonesborough branch for 6 years using an Estate account. I wanted to reach out to personally thank Shannon for her willingness to help me as well as words of encouragement over the years. I cannot thank you enough for your unwavering support during a difficult time of my mom’s passing. Recently I had computer issue difficulties with a transfer of funds -each time I showed up in the lobby your willingness to lend a helping hand made a world of difference. That being said flexible team members stepping in to lend support - I would also like to thank Lisa who also took time to help with my transfer of funds situation . Both Ladies knew my name when I entered the bank -In this day and age hearing your name said in a pleasant way- I felt I was amongst friends and a guest on the tv show  Cheer’s .To sum up I wanted you both to know your kindness did not go unnoticed and I am truly grateful for your help and support .Amidst the chaos and uncertainty of today’s world , your steady presence as been a beacon of stability.Thank you for being my rock to weather the storm. With warmest regards, Kathleen

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Renasant Bank, JONESBOROUGH BRANCH at Jonesborough, TN
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Best Customer Service
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by K3722, May. 02, 2021

This bank/branch in Lake City, FL.   The entire staff are genuinely knowledgeable of each customer face and name.  What an awesome team!!!!!
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* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Renasant Bank, West Duval Branch at Lake City, FL
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Best customer service ever
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by Dallanherl, Nov. 29, 2018

I recently visited Renasant Bank at the Barnes Crossing Location.. A teller named Johanna Loyd was so knowledgeable of the bank and all there policies .. best customer service I have ever had .. anywhere .. keep up the good work and I will return and also spread the word .. thanks ..

                  Very pleased
                    customer

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Renasant Bank, Tupelo Barnes Crossing Branch at Tupelo, MS
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