Regions Bank, Review

Terrible PR
Overall Rating
by franklin, May. 02, 2011

What terrible PR to have cars towed from your parking lot during the Main Street Festival. I can understand that you needed spaces available during business hours, but on Sunday afternoon-seriously???

* this review was made on Regions Bank, Franklin Branch at Franklin, TN
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Impossible to reach this bank by any means
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by TotallyFrustrated, Apr. 30, 2011

My dad had banked at Regions for a couple of years and when he passed away I started trying to get the address changed (I live over 1000 miles away).  I am the court-appointed executor and I mailed them the court's signed Letters Testamentary naming me as the executor and the Death Certificate, with a request to change the account name to "Estate of [dad]" and the address to my address.  Nothing.  Called their 1-800-REGIONS number repeatedly and tried every option imaginable trying to get the number of a live human being.  Nada.  Then I went to the website and my dad's branch in Bossier City, Louisiana, wasn't even LISTED.  So I wrote to the customer service on the website and told them the problem and asked for their guidance about what I should do. No reply.  At all.  That was at least three weeks ago.  Not that they're refusing to change it, they just WON'T REPLY AT ALL. I did not have this issue with any of his other accounts -- CapitolOne, Red River Bank, Citizen's Bank.  DO NOT BANK HERE!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, South Bossier Branch at Bossier City, LA
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DO NOT USE THIS BANK
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by heartbroken, Apr. 28, 2011

WELL MOST OF ALL, THIS REGIONS IN DAWSONVILLE, GA. REALLY NEEEDS TO LEARN SOME MANNERS, I WALK IN MY BANK--SOON TO BE NO MORE-- AND WANTED TO CASH A GA. LOTTERY CK. ONLY TO TELL ME NO AND THE RUDNESS OF A SO CALLED OVER SEE-ER OR THE PODIUM LADY MADE SURE TO BE VERY RUDE AND MADE HERSELF THE TOP DOG TO TELL THE TELLER NO, WE HAVE A MUCH LARGER BANK WE USE THAT HAS A LARGE AMOUNT AND REGIONS IS MY PLAY ACCOUNT - BUT AS A PROFESIONAL SHE SHOULD OF MADE ME FEEL LESS STRESS AND HANDLE THE PROBLEM WITH SOME DIGNITY, NOT A SMART MOVE ON HER PART, SHE NEEDS TO LEAEN HOW TO HELP INSTEAD DID NOT WANT TO CASH A GA. DRAWN LOTTO CK AT MY BANK, SO NOW WE (MY HUSBAND) HAVE DECIDED TO GO WITH THE BETTER BANK THAT ALWAYS MAKES US FEEL SPECIAL AND GO THE EXTRA TO MAKE SURE WE ARE 100 PERCENT IMPORTANT, SHAME ON HER AND GOD DOES SEE ALL, M&M REESE

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Dawsonville Branch at Dawsonville, GA
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Don't bank here!!!
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by HateRegionsBank, Apr. 21, 2011

I began banking with Union Planters, and they were awesome to work with.  Then Regions bought them, and within the next 3 months, lost ALL of my accounts.  It took me nearly a year to get my checking account back, over 3 years to get my savings account back, and 5 years to regain access to my Home Equity line of credit.  As soon as I got the credit account back, they threw it into collections, and have ruined my credit.  

Then, while trying to straighten all this out, they released my loan information to my ex wife with out my permission, a CLEAR violation of privacy law.

I am currently seeking legal action against them for both situations.  Do your self a favor and bank somewhere else!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Cookeville Main Office Branch at Cookeville, TN
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Ms Harvey
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by Regions1fail, Apr. 11, 2011

I have been banking with Regions over 18 years (DeFuniak Spgs, Fl branch) and when Manager Martha was there - this bank ran like a charm.  I can honestly state that when the new manager took over, the customer service plunged to an all time low. With their next to last merger - their in town tellers changed, and all they care about is getting your money IN and keeping as much as possible. Oh! And my "Free Checks" - now cost almost $7.00 (so remind me why that was a "fantastic" reason for joining them?  I already have another bank where i live in Idaho- and will shortly be transferring all deposits to a small local branch.



* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, De Funiak Springs Branch at Defuniak Springs, FL
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Iratecust
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by Iratecust, Apr. 05, 2011

These have to some of the most ignorant people I have ever dealt with (notice I said some, not all). I was told 3 different things by 3 different people.I have been trying get my mother's money after she died. I've been to court, filed for a small estate and still can't get it.  They said they don't care what the courts say, they have there rules to follow. ????  Not sure what that means, they couldn't explain it either.  Finally, will have lawyer call and let him deal with these ignorant people.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Airways Branch at Southaven, MS
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ridiculous fees
Overall Rating
by hackbball, Mar. 11, 2011

I've banked at several other places and this is by far the worst. I've called customer service several times about ridiculous fees. I've talked to several other people who have banked there and they've closed as well due to the same reason.  I'll be going somewhere else.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Vincennes Branch at Vincennes, IN
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