Regions Bank, MILTON BRANCH
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207 client reviews
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| Name: | Regions Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1928 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | REGIONS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 1281, view all, view on map |
| Website: | http://www.regions.com |
| Total Assets: | $151,314,000,000 |
| Total Deposits: | $130,154,000,000 |
| Total Equity Capital: | $16,336,000,000 |
| Total Domestic Office Deposits: | $130,154,000,000 |
| Net Income: | $2,244,000,000 |
| Quarterly Net Income: | $438,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
207 client reviews of Regions Bank scored 2.5 out of 5.
Bad Bad Bad Bad Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Camaross69, Aug. 10, 2013
Worst treatment ever by a bank. Every employee I've come in contact at this branch is a moron. I can't remember the Managers name, it was a female, extremely rude and unprofessional.
After my wife's open heart surgery, I stopped in at the Milton branch to inquire about our settlement check. After waiting 30 minutes, the Manager finally came out to greet me. I explained my frustration in waiting while she sat in her office with no customers or calls. At that point she stated I can find another bank to do business with if I don't like the way they do it there. I walked out, went down to Eglin Credit Union in Crestview and opened an account with them. Then I drove back to the Milton Regions and closed all our accounts!
At least I don't feel alone after scrolling through the comments. It seems like not only this branch but all Regions Banks cry out for real direction.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Milton Branch at Milton, FL
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Camaross69, Aug. 10, 2013
Worst treatment ever by a bank. Every employee I've come in contact at this branch is a moron. I can't remember the Managers name, it was a female, extremely rude and unprofessional.
After my wife's open heart surgery, I stopped in at the Milton branch to inquire about our settlement check. After waiting 30 minutes, the Manager finally came out to greet me. I explained my frustration in waiting while she sat in her office with no customers or calls. At that point she stated I can find another bank to do business with if I don't like the way they do it there. I walked out, went down to Eglin Credit Union in Crestview and opened an account with them. Then I drove back to the Milton Regions and closed all our accounts!
At least I don't feel alone after scrolling through the comments. It seems like not only this branch but all Regions Banks cry out for real direction.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Milton Branch at Milton, FL
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible Bank STAY AWAY
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RegionsBankSucks, Aug. 10, 2013
Regions has very interesting and shady business practices. They hold a poor reputation overall. Type in 'Regions Bank complaints' or 'Regions Bank is horrible' on Google and you will see exactly what I am talking about. This particular location in Milton is a joke. All the tellers are available when no customers are around. Yet Friday or any other time when it gets busy, there is one lobby teller and one drive thru teller available while the managers sit around. Horrible treatment toward small business owners, don't even bother with this branch. They seem to do whatever possible to make small business owners suffer, not pro business at all. Regions Bank is definitely pro fees. Funny how Regions needed American taxpayer bailouts or TARP, but they treat customers poorly.
The management at the Milton branch is extremely unprofessional and should immediately be terminated or at least be required to take extensive customer service training classes.
Regions will also hold guaranteed funds up to 14 days or more before releasing them, longer than any other bank. They will send a letter stating that the bank will reimburse any fees acrued from holding funds, yet when you go into the branch the managers claim they can't do anything about the fees. However the call center customer service reps can, how a rep has more power and better customer service skills than a branch manager is beyond me.
Regions is way behind in most categories and in general close to last in customer satisfaction. Online pay is garbage, and you have to call them to get proof of payment receipt. They inform you at that time it may take 24-48 hours to fax a piece of paper. We are still waiting, it's been four days. Regions is a struggling bank and the Milton FL branch mirrors the overall perception the public feels about Regions as a whole. We are closing our business and personal accounts with them. STAY AWAY!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Milton Branch at Milton, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RegionsBankSucks, Aug. 10, 2013
Regions has very interesting and shady business practices. They hold a poor reputation overall. Type in 'Regions Bank complaints' or 'Regions Bank is horrible' on Google and you will see exactly what I am talking about. This particular location in Milton is a joke. All the tellers are available when no customers are around. Yet Friday or any other time when it gets busy, there is one lobby teller and one drive thru teller available while the managers sit around. Horrible treatment toward small business owners, don't even bother with this branch. They seem to do whatever possible to make small business owners suffer, not pro business at all. Regions Bank is definitely pro fees. Funny how Regions needed American taxpayer bailouts or TARP, but they treat customers poorly.
The management at the Milton branch is extremely unprofessional and should immediately be terminated or at least be required to take extensive customer service training classes.
Regions will also hold guaranteed funds up to 14 days or more before releasing them, longer than any other bank. They will send a letter stating that the bank will reimburse any fees acrued from holding funds, yet when you go into the branch the managers claim they can't do anything about the fees. However the call center customer service reps can, how a rep has more power and better customer service skills than a branch manager is beyond me.
Regions is way behind in most categories and in general close to last in customer satisfaction. Online pay is garbage, and you have to call them to get proof of payment receipt. They inform you at that time it may take 24-48 hours to fax a piece of paper. We are still waiting, it's been four days. Regions is a struggling bank and the Milton FL branch mirrors the overall perception the public feels about Regions as a whole. We are closing our business and personal accounts with them. STAY AWAY!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Milton Branch at Milton, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
6 comments. Add a comment
by Billy007 2013-08-10 01:09:06
I can't type it any better myself, fanned and faved. Milton Regions is worse than horrible, underside of a worn out dumpster shoe is a better descriptor of the dirty tactics these people play. Waiting for a buyout of this bank, can't happen soon enough.
One question to Regions, do you purposely put watered down idiots in management positions? I think McDonalds screens their management team better.
One question to Regions, do you purposely put watered down idiots in management positions? I think McDonalds screens their management team better.
by kresse5 2013-08-27 08:44:59
I have been with Regions for years and never have had any complaints, just the opposite, they have always been helpful in every way possible.
by robin2115 2013-09-03 12:20:23
Worse bank ever. Rude and shady. They offer a ready advance up to $500. Problem is, They swiped the while $550 ($50 interest) but have not made it available for me to get back and its been 4 days now! I need that money to live. Also, the lady at my branch called me and harassed me for days to let her send me a credit card through which I finally agreed and I asked her if I was already approved. I told her I did not want my credit ran if I was not pre approved. She assured me I was, just received the letter stating I was denied. Liars
by robin2115 2013-09-03 12:20:45
Worse bank ever. Rude and shady. They offer a ready advance up to $500. Problem is, They swiped the while $550 ($50 interest) but have not made it available for me to get back and its been 4 days now! I need that money to live. Also, the lady at my branch called me and harassed me for days to let her send me a credit card through which I finally agreed and I asked her if I was already approved. I told her I did not want my credit ran if I was not pre approved. She assured me I was, just received the letter stating I was denied. Liars
by Dickchan 2013-09-04 22:53:45
This bank has customers who are perpetrating a scam for cash from seniors by all alleging they have won cash if they forward money to their account to receive the money but there is no money other then the money being sent by the fraud victims.....the bank probably gets a share of the money scammed
by renee2wh 2013-10-12 09:06:32
I have had an account with Regions (and formerly AmSouth) for over 12 years, never had a check that I have deposited come back for any reason (business account) Recently,I made a deposit of a check of almost 32,000. They put the check on hold for almost two weeks. I called the bank that the check was drawn on and the check had cleared that account the week before so I went into the bank to get the funds released. Much to my dismay after I left they put all of my funds on hold some $57,000. I guess they didn't like what I said to them about them using my money to make money for a time frame way past the time the check had cleared. This Lake Mary branch has some of the most unprofessional tellers and branch management that I have ever encountered. I asked to speak to the branch manager and was told by one teller her car was still there and then in a maatter of seconds another girl comes from the back and tells me the branch manager was at lunch. Once these funds have been released I am moving my account. THESE PEOPLE ARE AWFUL TO DO BUSINESS WITH, TAKE YOUR ACCOUNTS ELSEWHERE WHERE YOU WILL BE TREATED LIKE A CUSTOMER, INSTEAD OF A NUISANCE TO THEM.
Took 30 Minutes Just to Get Through the Drive-Thru---Milton Location
Overall Rating
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by eelizab, May. 31, 2013
I will never go to the Milton location again! The staff is completely incompetent and rude. Even the manager, Allison, refused to call me back when I complained about it.
I am very happy with Regions at all the other locations. Whenever I deposit a check (via drive-thru), I usually put part of the check into savings and put the rest into checking. Usually the staff fills out the savings form for me and send it to me to sign. Then, I receive the receipt and am on my way in usually no more then 10 minutes.
Well, I did the exact same thing at the Milton location and asked for a 10 dollar bill back to use for the toll. It took the girl 15 minutes to just put my money into savings because she insisted that I fill out the form and send it back to her signed. No big deal, but then she argued that I filled out the form wrong even when I said "That's fine. Do what you need to do and I will sign the new one." Even after saying this 3 times, she kept explaining that the computer wouldn't take the form I filled out because it was wrong.
During this 15 minutes, the girl kept helping other people via drive-thru and kept making me wait. Finally, she sends me what I thought was my receipt, but no! She sent me the remaining $300 balance in cash, which was suppose to go into checking. She didn't even listen to me! I took a $20 bill and sent the rest back just so I wouldn't have to go through the ordeal of getting cash back.
Extremely frustrated but calm, I sent the money back and told the next girl that this was suppose to go into checking and that there was $280 total. This girl even knew I had been waiting and she herself continued to help other people and made me wait. She comes back saying that the amount I gave her was actually more than what I said ($315). I told her that I counted it , but that I didn't care and just wanted to put it into checking. Fifteen minutes later she comes back and tells me that she was wrong and in fact it was $280 dollars and that there counter must be wrong. Either way, was this worth making me wait another 15 minutes?!?!
By the time I left, 10 cars that were waiting behind me had already come and gone by the time I got out of there. Do not ever go to this location!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Milton Branch at Milton, FL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby eelizab, May. 31, 2013
I will never go to the Milton location again! The staff is completely incompetent and rude. Even the manager, Allison, refused to call me back when I complained about it.
I am very happy with Regions at all the other locations. Whenever I deposit a check (via drive-thru), I usually put part of the check into savings and put the rest into checking. Usually the staff fills out the savings form for me and send it to me to sign. Then, I receive the receipt and am on my way in usually no more then 10 minutes.
Well, I did the exact same thing at the Milton location and asked for a 10 dollar bill back to use for the toll. It took the girl 15 minutes to just put my money into savings because she insisted that I fill out the form and send it back to her signed. No big deal, but then she argued that I filled out the form wrong even when I said "That's fine. Do what you need to do and I will sign the new one." Even after saying this 3 times, she kept explaining that the computer wouldn't take the form I filled out because it was wrong.
During this 15 minutes, the girl kept helping other people via drive-thru and kept making me wait. Finally, she sends me what I thought was my receipt, but no! She sent me the remaining $300 balance in cash, which was suppose to go into checking. She didn't even listen to me! I took a $20 bill and sent the rest back just so I wouldn't have to go through the ordeal of getting cash back.
Extremely frustrated but calm, I sent the money back and told the next girl that this was suppose to go into checking and that there was $280 total. This girl even knew I had been waiting and she herself continued to help other people and made me wait. She comes back saying that the amount I gave her was actually more than what I said ($315). I told her that I counted it , but that I didn't care and just wanted to put it into checking. Fifteen minutes later she comes back and tells me that she was wrong and in fact it was $280 dollars and that there counter must be wrong. Either way, was this worth making me wait another 15 minutes?!?!
By the time I left, 10 cars that were waiting behind me had already come and gone by the time I got out of there. Do not ever go to this location!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Milton Branch at Milton, FL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by bobbie173 2013-06-04 11:06:31
Love this bank. Been banking with them for three years now. All of children and my mother now have an account with Regions. I also my my mortgage with them. They are very helpful everytime I have questions. My money is always deposited withine 24 hours. If you have direct deposit, you will have it the day you expect it. I would highly recommend this bank.
by Billy007 2013-08-10 01:18:01
Allison is why my wife and I closed our accounts there. We even had credit cards and a loan through them. Paid the loan off early, ripped up the cards, and closed our checking and savings accounts. That woman is a rude inconsiderate fool.
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