Regions Bank, Review

Regions Bank, Review

Average rating stars based on 207 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
62
4 star:
6
3 star:
5
2 star:
7
1 star:
127

A total of 62 Reviews with 5 Star

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Never have a problem with Regions Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by StopBitchin, Nov. 22, 2014

I have been banking with Regions for years and never had any problems! If you read through the negative reviews you start to notice that most of them are left from people who don't pay their loan on time or over draw their accounts! Don't blame the bank for your bad banking habits and acting like the bank is at error! Don't spend money you don't have or take loans you can not pay for then blame your banking institution morons!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Garland Branch at Garland, TX
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Dealing with Identity Theft
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by IDTheftVicitm, Sep. 22, 2014

The debit card number for our joint checking account was stolen by what turned out to be a temp employee at a prescription processing office for a very large, national pharmacy.  The team at our local Regions branch responded rapidly and thoroughly, contacting all of the retailers where our card number was fraudulently used and getting all charges reversed.  

In the months that followed we worked with the pharmacy company and police departments in a couple of jurisdictions to get charges brought against the employee who had committed the crime.  Any time I contacted my local branch for any additional information being requested for the investigation, they responded rapidly.  The assistance we received from our local bank branch to resolve this unfortunate situation was exemplary.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Julington Creek Branch at Saint Johns, FL
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silkrose
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by silkrose, Apr. 09, 2014

I think this bank is great.I have had not problem with them the bank manger Heather is a very friendly person and helps you with any questions.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Suntree Branch at Melbourne, FL
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Very Pleased
 5star Overall Rating
by Appreciative, Mar. 13, 2014

Regions Bank in Hapeville Ga has proved time and time again they they are the CREAM of The CROP!!  They are very professional and helpful! Recently my Godmother passed and I was a little confused on how to handle certain things. Not only were the two young ladies up front very knowledgable they were exremely helpful! The young lady in the office was very helpful also.  She went out of her way to explain in detail what I can and can not do.  I am very thankful for this branch!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Atlanta Midtown Branch at Atlanta, GA
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Great branch!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Calla, Feb. 24, 2014

I have used this branch for years. The staff is very helpful and cheerful. They know me by name. I cannot imagine banking anywhere else! It is unfortunate that sometimes reviewers just write a review when they experience something negative about a business or a staff member. These people are great!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Clubview Branch at Gadsden, AL
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Great Branch! (Ansley Mall)
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Katie93, Feb. 13, 2014

I was about to close all my accounts at this bank because another branch upset me, but the folks at the Ansley Mall location convinced me not to do so. If I am still at this bank is because of the crew there. They are all very courteous, helpful and professional. The representative resolved all my issues and the tellers went out of their way to satisfy my needs.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Ansley Mall Branch at Atlanta, GA
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Bobby Berryhill
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by Regions, Dec. 20, 2013

I have several accounts with this bank. I have always found the staff to be very polite, courteous  and very professional. I do all my business at this branch, ( Jacksonian plaza) and will continues to do so.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Northeast Jackson Branch at Jackson, MS
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Bobby Berryhill
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by Regions, Dec. 20, 2013

I have several accounts with this bank. I have always found the staff to be very polite, courteous  and very professional. I do all my business at this branch, ( Jacksonian plaza) and will continues to do so.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Northeast Jackson Branch at Jackson, MS
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Bobby Berryhill
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by Regions, Dec. 20, 2013

I have several accounts with this bank. I have always found the staff to be very polite, courteous  and very professional. I do all my business at this branch, ( Jacksonian plaza) and will continues to do so.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Northeast Jackson Branch at Jackson, MS
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Very Friendly
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by usautoplus, Dec. 13, 2013

I have a Business account with this bank, and
I have to say the service there is better then
all my other banks. They go out of their way to
help me do what I need to do to run a successful
business.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, O'fallon Center Branch at O Fallon, MO
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Administrative Assistant
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
by fayray, Nov. 08, 2013

These folks have been nothing but nice to me so for all those unhappy client's I just say you can never do enough for some people!  They are just negative, unhappy people.Just be sure that attitude doesn't rub off on you.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Springfield Tn at Springfield, TN
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Best customer service ever.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Kealy, Sep. 12, 2013

I just got back from Regions and had to wright a review on to how honest and great they treat there customers. I got help from Peter, he was nothing but honest about me getting a loan and the steps that I would make and if it would be a good or bad idea. I also have been with regions for about 3 years now and I have NEVER had anyone that looked like that didn't want to be there or to help. Thank you regions.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Celebration Branch at Kissimmee, FL
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LEROY F. BARDEN III M.D.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by LFBARDENIII, Jul. 25, 2013

I HAVE DEALT WITH MAIN STREET BRANCH TWICE IN PERIOD OF ONE YEAR.EXCELLENT SERVICE.I BOUGHT HOUSES ON 2 SEPARATE OCCASIONS FOR RELATIVES WITH THEIR HELP.CASHIERS CHECKS,WIRING MONEY, GENERAL FINANCIAL ADVICE;ALL IN LESS THAN 20 MINUTE VISIT.COURTEOUS,EFFICIENT,NO COMPLAINTS. I RATE THIS BRANCH VERY HIGH AND ESPECIALLY MS. BRIDGETT L. BROWNING,BRANCH SERVICE LEADER. LFB III M.D.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Hendersonville Branch at Hendersonville, TN
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Great customer service!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by kdodzweit, Jul. 24, 2013

I am shocked to see any negative comments about this bank! This is by far the best bank I have dealt with. Anne is an absolutely outstanding banker there. I've called her on many occasions asking her to open an account, give us a loan, transfer funds, etc. and she just handles it! Banking with Regions makes doing business easy.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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by NotAFanOfBanks 2013-09-25 09:59:42
I suspect the level of customer service is in direct correlation to the size and number of your bank account(s).  The more money you have with them, the more the bank's employees will bend over backwards to fix problems/offer solutions. Sadly, most banks use this business model. They could care less how long you have been with the bank or what troubles you may be experiencing.  The only care about the color green.
Regions---Get to know the people inside
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by neckerma, Jul. 23, 2013

I once thought the Regions was a rip off until I got to know the people inside.

At one time they offered no solutions to my problems at all.
However, the current staff July 2013 helped me solve some problems I was having.
Call the branch and ask to speak the manager or assistant.
Use the people there.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, New Augusta Branch at Indianapolis, IN
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Definitely Recommend this bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by bobbie173, Jun. 04, 2013

I pay no monthly fee.  The office staff are very friendly, if they see someone waiting, they will bring someone from the back to help out so you won't have to wait.  Their mortgage rates are very low.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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by Billy007 2013-08-10 01:24:36
You sound like an employee of Regions. All of these ghost five star customers give me that vibe.
CEO
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by swimprofessor, May. 01, 2013

After banking with First Citizens, Wachovia (now WELLS FARGO) and All South, we switched to REGIONS BANK in the Village of Sandhills.  We have been with them probably now for 2 years.  Our experience with Regions Sandhills has been second to none.   They take care of you the old fashioned way.  You are treated like a number, rather a human being.  I give them my highest recommendation based on my experience with those other local banks.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Village At Sandhills Branch at Columbia, SC
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Mrs.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Kris71, Apr. 26, 2013

Never had any problems. Mrs. Mary Helen,(window teller) is awesome with all that she does! Wouldnt bank anywhere else!When I need to go inside to handle business, all of the ladies greet me and are very pleasant.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, The Loop Branch at Mobile, AL
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No Problems
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by NickC, Feb. 07, 2013

For the last two years I have had no complaints about this branch. Staff has always been courteous and helpful including the tellers at the drive thru.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Dallas Bay Office at Chattanooga, TN
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Thank you DONNA
 5star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by samarah, Jan. 21, 2013

Every Friday I roll up to the window to make a deposit where Donna is usually there to greet me with a smile and usually a few encouraging words.

I usually don't do a whole lot of dealings with them--my account is maintained at a good balance where I mostly just make deposits, so there aren't really any issues that I've had to deal with.

One time, I wanted to fax something (to Canada), and they were going to charge me $5 a page. That was a little crazy....but hey, it's a bank, not KINKOS! :)

Before Donna, the staff seemed to be a little "stuffy," but now they've got a couple nice ladies in there.

So far, Regions has been a decent bank!


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Riverside Branch at Clarksville, TN
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