Provident Bank, Review

Branch manager and entire staff
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Interest Rate and Cost
Office Environment & Staff
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Other Services
by LisaRN4peace, Oct. 29, 2020

Grateful to have such an attentive and caring group in the Mendham office!
Everyone there will go the extra mile to assist with whatever you need. I’ve opened up loans, wired money, used a safe deposit box, got assistance to bank online,!etc!
They treat all of us with kindness and respect. Lisa M.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Provident Bank, Mendham Branch at Mendham, NJ
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Awesome Service
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by kdab, Jul. 29, 2020

The customer service at this branch is outstanding. I do my mom's banking out of necessity and they couldn't be more understanding, patient and accommodating. I've been working with Lois for several years now and she has been nothing but extremely helpful and informative. She knows me by name and face and actually called to follow up with me recently when I had a particularly complex situation, making sure all was good! Highly recommend!

* this review was made on Provident Bank, Somerville Branch at Somerville, NJ
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Great Customer Service
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by jdonelan, Mar. 12, 2015

Great customer service, the entire staff is very nice and always willing to help..

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Provident Bank, Montgomery Township Branch at Belle Mead, NJ
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We love Provident Bank in Parsippany, NJ!
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by SOlgun, Feb. 20, 2013

We own a small business and have banked at your usual suspects, i.e. TD Bank, Chase, Capital One, etc.  We moved to Provident when they opened up right down the block from our house for sheer convenience.  The entire staff from the branch manager down to the tellers treat us really great. We have two business accounts & one personal and could not be happier.

And by the way, most negative comments below are not for the Parsippany branch. People are posting under the wrong location.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Provident Bank, Parsippany Branch at Parsippany, NJ
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Excellent Customer Service
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Interest Rate and Cost
Office Environment & Staff
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by gwennd322, Feb. 21, 2012

Customer service of the branch staff is excellent. They are courteous and finish transactions in a timely manner. The staff there kow me by name, and allways greet me, and handle my transaction with the utmost professionalism. I reccomend this bank and would never leave.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Provident Bank, Milltown at Milltown, NJ
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