Provident Bank, Dumont Branch

Name:Provident Bank, Dumont Branch
Full Service Brick and Mortar Office
Review:10 client reviews
Location:21 Washington Avenue
Dumont, NJ 07628

Bergen County
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Phone:800-448-7768
Branch Deposit:$74,672,000
FDIC Cert:#12010
Established:1972-08-19


The Bank

Name:Provident Bank
Concentration:Commercial Lending Specialization
Established:1839-02-28
FDIC Insurance:1934-01-01
Holden By:Provident Finl Services Inc
Charter Class:Savings banks, state charter, supervised by the FDIC
# of Branches:85, view all, view on map
Website:http://www.provident.Bank
Total Assets:$10,512,396,000
Total Deposits:$7,698,280,000
Total Equity Capital:$1,328,048,000
Total Domestic Office Deposits:$7,698,280,000
Net Income:$29,239,000
Quarterly Net Income:$14,190,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%
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Client Review

10 client reviews of Provident Bank scored 2.5 out of 5.

Awesome Service
Overall Rating
Office Environment & Staff
Waiting Time
by kdab, Jul. 29, 2020

The customer service at this branch is outstanding. I do my mom's banking out of necessity and they couldn't be more understanding, patient and accommodating. I've been working with Lois for several years now and she has been nothing but extremely helpful and informative. She knows me by name and face and actually called to follow up with me recently when I had a particularly complex situation, making sure all was good! Highly recommend!

* this review was made on Provident Bank, Somerville Branch at Somerville, NJ
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Great Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jdonelan, Mar. 12, 2015

Great customer service, the entire staff is very nice and always willing to help..

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Provident Bank, Montgomery Township Branch at Belle Mead, NJ
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Don't use their ATMs!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nyctechie14, Mar. 06, 2014

I made the mistake of trying to use their ATM this morning (my bank is Chase, but this bank is located across the street from my Apt). The ATM was VERY slow and timed out on my withdrawal. Okay --- So, I tried again, VERY slow then went offline and didn't dispense my cash. I spoke to the tellers - totally clueless. Their answer - "I don't know...we don't service the ATMs, that's separate. I guess they were cycling". WTF? However, when I checked my bank account - the funds are pending withdrawal. In dispute now. Will gladly walk over to Christopher Columbus Dr. to avoid using this ghetto bank. Never again!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Provident Bank, 30 Hudson Street at Jersey City, NJ
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All Reviews...

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