Full Service Retail Office
Review: 2.5star22 client reviews
Location:15th And Akron Street
Lubbock, TX 79406

Lubbock County
View Other Branches
Branch Deposit:$14,270,000
FDIC Cert:#16835

The Bank

Name:Prosperity Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:09/13/1949
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:324, view all, view on map
Total Assets:$39,298,977,000
Total Deposits:$27,428,729,000
Total Equity Capital:$7,014,604,000
Total Domestic Office Deposits:$27,428,729,000
Net Income:$333,798,000
Quarterly Net Income:$115,744,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%

Client Review

22 client reviews of Prosperity Bank scored 2.5 out of 5.

Run Far Away!!
 1star Overall Rating
by lbk1, Apr. 18, 2013

Just trust me. This bank is horrible. They cashed a stolen check of ours. This check was laughable & a stolen ID was used. Ok so they made a mistake. Refund our money-yes. Apologize or take ownership in any way-nope. When we went in to close our account I was only asked why when the form called for it. Upon telling the employee why she simply said "Oh". Never once said anything to the effect of we hate to lose you as a customer or I'm sorry you are leaving. Very, very unprofessional on so many levels.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, Texas Tech University Center Branch at Lubbock, TX
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1 comment. Add a comment

by 1happycust 2014-12-12 12:03:49
I have been a customer with Poseperity and previously with American State Bank for 10 years. I have moved to another state but keep my account in Lubbock at the university branch becsue the customer service is unparalleled. Yes, there were a few glitches when ASB was taken over by Prosperity, and yes, I preferred ASB because their terms were more customer oriented; however, I won't change banks even if it is a bit inconvenient to have an account 10 hours away. That is how satisfied I am with the people at Prosperity on Texas Tech campus.

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