Name:Prosperity Bank, LEVELLAND BRANCH
Full Service Brick and Mortar Office
Review: 2.5star22 client reviews
Location:311 College Ave
Levelland, TX 79336

Hockley County
View Other Branches
Branch Deposit:$90,307,000
FDIC Cert:#16835

The Bank

Name:Prosperity Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:09/13/1949
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:324, view all, view on map
Total Assets:$39,298,977,000
Total Deposits:$27,428,729,000
Total Equity Capital:$7,014,604,000
Total Domestic Office Deposits:$27,428,729,000
Net Income:$333,798,000
Quarterly Net Income:$115,744,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%

Client Review

22 client reviews of Prosperity Bank scored 2.5 out of 5.

I Don't Have Time for This Bank
 1star Overall Rating
 1star Interest Rate and Cost
 4star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by jessi5652, May. 07, 2013

I was with American State Bank and was very pleased with ASB when Prosperity bought them out.  At first the 20-minute wait to deposit a check was annoying but chalked up to training on a new system.  However, when I deposit my checks I always get cash back but there are no deposit slips at the drive-thru; you have to wait in line, buzz the teller, wait for them to send you a deposit slip, fill it out, send it back, and then hope they read it - EVERY time.  They never sent out a new debit card with their name on it, I was supposed to order one for a fee; also had to order PLAIN checks and was charged $30; I haven't paid for checks without carbon copy - ever!  Then this March I deposited a check one day too late and bounced one, which they covered with a $35 fee - that's fine, it was my fault.  At the endof the month I'm reconciling my account and see a $15 overdraft fee.  I called theloca number b/c the 800 number is a joke and apparently you pay not only the o/d fee per transaction, but an o/d service fee for the month in which and o/d occurs.  Rediculous, but it was my fault.  Then, the next month, I see a $10 returned mail fee.  OMG, so I call again.  I moved, changed my address online for my account, had my mail forwarded, and for some reason the mail came back to them and they charged me $10 for each account.  Absurd!  The final straw was seeing that again I need to call them because my savings account has twice now been charged a "service fee" I assume b/c it's just sitting there without debits/credits.  I went to another bank and can't wait to have everything finalized so I can leave these fee-charging losers behind.  I am a single mother of three with precious little time and extra money for calling about fees and payin for rediculous things.  Lastly I will say that last month my electric company sent me a new bill, with late fees, b/c my "financial institution had no record of my account."  I checked all my info, ran the payment through again, and today it processed so I guestt Prosperity found me.  Another time, my child support was deposited to another person's account and it took a week to get the money credited back.  I understand errors appen, my issue is having to watch very closely to make sure tey don't creatively charge me a fee, call them and get the fee returned (I should mention that almost all the fees I called about were refunded, but I believe it's because I call the local branch and talk to the people who worked there for years before being bought by clowns.  The whole point for me, though, is I don't have time to call every week about a fee for no transactions on a Monday or buying gas during a full moon.)  

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, Levelland Branch at Levelland, TX
20 of 21 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

HTLF Bank, Levelland Branch (0.2 miles)
Full Service Brick and Mortar Office
110 College Ave
Levelland, TX 79336
City Bank, HOCKLEY/COCHRAN COURIER (0.2 miles)
Limited Service Messenger Office
600 College Ave
Levelland, TX 79336
City Bank, LEVELLAND BRANCH (0.2 miles)
Full Service Brick and Mortar Office
600 College Ave
Levelland, TX 79336
First National Bank Texas, LEVELLAND BANKING CENTER - RC 859 (0.5 miles)
Full Service Retail Office
407 E State Road 114
Levelland, TX 79336
Sundown State Bank, LEVELLAND BRANCH (1.1 miles)
Full Service Brick and Mortar Office
1722 Avenue H
Levelland, TX 79336