Prosperity Bank, East Plano Branch
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20 client reviews
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| Name: | Prosperity Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1949-09-13 |
| FDIC Insurance: | 1949-09-13 |
| Holden By: | Prosperity Bancshares Inc |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 317, view all, view on map |
| Website: | http://www.prosperitybankusa.com |
| Total Assets: | $34,069,681,000 |
| Total Deposits: | $27,405,829,000 |
| Total Equity Capital: | $6,104,930,000 |
| Total Domestic Office Deposits: | $27,405,829,000 |
| Net Income: | $541,280,000 |
| Quarterly Net Income: | $140,383,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
20 client reviews of Prosperity Bank scored 3 out of 5.
Customer Service Rep Stephanie
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GNNG23, Aug. 01, 2019
Just wanted to give a shout out to Stephanie from the customer service department on being very helpful and friendly. She went above and beyond to help me and my guest on resolving some issues. I spoke to another guy earlier and he was not helpful. Again, thank you Stephanie for helping me out.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby GNNG23, Aug. 01, 2019
Just wanted to give a shout out to Stephanie from the customer service department on being very helpful and friendly. She went above and beyond to help me and my guest on resolving some issues. I spoke to another guy earlier and he was not helpful. Again, thank you Stephanie for helping me out.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Speechlady1
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Speechlady1, Feb. 17, 2019
Best Bank in Houston
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, Eastex Freeway Branch at Houston, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Speechlady1, Feb. 17, 2019
Best Bank in Houston
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, Eastex Freeway Branch at Houston, TX
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Best Bank In Town
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by smallbusinessnb, Nov. 28, 2017
Best bank in town!!!! Two of our business debit cards had been hacked for over $550.00. First time bank called me immediately to see if I had purchased gas in Johnson City, I was in New Braunfels, so they immediately cancelled the card. A couple of weeks later found over $500.00 worth of charges at a Shell Oil in Austin on another card. Again called the bank and they immediately cancelled the card. As of last week all money was refunded. Customer service at this location is AWESOME!!! I am a small business owner and appreciate all the work they have done for me. Thank you.
* this reviewer has be with this bank for >10 years
* this review was made on Prosperity Bank, Gruene Branch at New Braunfels, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby smallbusinessnb, Nov. 28, 2017
Best bank in town!!!! Two of our business debit cards had been hacked for over $550.00. First time bank called me immediately to see if I had purchased gas in Johnson City, I was in New Braunfels, so they immediately cancelled the card. A couple of weeks later found over $500.00 worth of charges at a Shell Oil in Austin on another card. Again called the bank and they immediately cancelled the card. As of last week all money was refunded. Customer service at this location is AWESOME!!! I am a small business owner and appreciate all the work they have done for me. Thank you.
* this reviewer has be with this bank for >10 years
* this review was made on Prosperity Bank, Gruene Branch at New Braunfels, TX
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by Speechlady1 2019-02-17 17:23:41
Great bank, friendly teller, very caring and professional. Security officer greet everyone and appears to be very aware of surroundings. I have been with this bank since 1989. I have never had a problem.
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