PNC Bank, WORTHINGTON BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2329, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $556,138,962,000 |
| Total Deposits: | $433,565,511,000 |
| Total Equity Capital: | $53,454,729,000 |
| Total Domestic Office Deposits: | $433,072,738,000 |
| Net Income: | $6,200,272,000 |
| Quarterly Net Income: | $1,656,720,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Many Positives; One Major Negative - Please Read!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HarrisMaximus, Jul. 29, 2013
I have been going to PNC bank since before it changed over from National City. I usually go to the branch closer to where I live, but often times I will go to the one close to where I work in Worthington. This branch is excellent except in recent years the Worthington branch "adopted" a new branch manager. Not only is he rude to his coworkers by reprimanding them in front of customers, he also treats customers poorly. I came to understand quickly that his managerial skills leave something to be desired. I overheard him discussing personal information (address and account numbers) with another customer while we were waiting in line, which made me nervous. He actually expected the woman in line to share her information amongst others without a shred of privacy. Mind you I had no idea yet that he was the branch manager. Only after seeing him walking about a few times appearing to do little else than lower morale did I realize he worked there. Sadly, this was not an isolated incident such as a bad day or something. On numerous occasions he has turned me off of the bank entirely. On another note, the branch manager reveals security flaws and potential banking workarounds with customers which I find disconcerting. The teller staff, bankers, and assistant manager are excellent. The only issue I have is with the bank manager and his lack of professionalism. Sometimes the branch manager has too much time on his hands and will stand no more than 2 feet from me when I am filling out paperwork. I am unsure, but it appears he is reading what I am writing. I often find myself posing the question, "is he a wolf in sheep's clothing?" The Worthington, Ohio branch is most convenient for me because it fits best with my work schedule. However, I often consider blowing my lunch break once a week to go to another branch to avoid the uncomfortable experience.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Worthington Branch at Columbus, OH
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HarrisMaximus, Jul. 29, 2013
I have been going to PNC bank since before it changed over from National City. I usually go to the branch closer to where I live, but often times I will go to the one close to where I work in Worthington. This branch is excellent except in recent years the Worthington branch "adopted" a new branch manager. Not only is he rude to his coworkers by reprimanding them in front of customers, he also treats customers poorly. I came to understand quickly that his managerial skills leave something to be desired. I overheard him discussing personal information (address and account numbers) with another customer while we were waiting in line, which made me nervous. He actually expected the woman in line to share her information amongst others without a shred of privacy. Mind you I had no idea yet that he was the branch manager. Only after seeing him walking about a few times appearing to do little else than lower morale did I realize he worked there. Sadly, this was not an isolated incident such as a bad day or something. On numerous occasions he has turned me off of the bank entirely. On another note, the branch manager reveals security flaws and potential banking workarounds with customers which I find disconcerting. The teller staff, bankers, and assistant manager are excellent. The only issue I have is with the bank manager and his lack of professionalism. Sometimes the branch manager has too much time on his hands and will stand no more than 2 feet from me when I am filling out paperwork. I am unsure, but it appears he is reading what I am writing. I often find myself posing the question, "is he a wolf in sheep's clothing?" The Worthington, Ohio branch is most convenient for me because it fits best with my work schedule. However, I often consider blowing my lunch break once a week to go to another branch to avoid the uncomfortable experience.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Worthington Branch at Columbus, OH
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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