Full Service Brick and Mortar Office
Review: 2.5star420 client reviews
Location:6900 N High St
Columbus, OH 43085

Franklin County
View Other Branches
FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2357, view all, view on map
Total Assets:$561,950,304,000
Total Deposits:$432,284,317,000
Total Equity Capital:$50,231,080,000
Total Domestic Office Deposits:$431,863,200,000
Net Income:$1,452,454,000
Quarterly Net Income:$1,452,454,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%

Client Review

420 client reviews of PNC Bank scored 2.5 out of 5.

Many Positives; One Major Negative - Please Read!
 5star Overall Rating
 5star Interest Rate and Cost
 3star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by HarrisMaximus, Jul. 29, 2013

I have been going to PNC bank since before it changed over from National City. I usually go to the branch closer to where I live, but often times I will go to the one close to where I work in Worthington. This branch is excellent except in recent years the Worthington branch "adopted" a new branch manager. Not only is he rude to his coworkers by reprimanding them in front of customers, he also treats customers poorly. I came to understand quickly that his managerial skills leave something to be desired. I overheard him discussing personal information (address and account numbers) with another customer while we were waiting in line, which made me nervous. He actually expected the woman in line to share her information amongst others without a shred of privacy. Mind you I had no idea yet that he was the branch manager. Only after seeing him walking about a few times appearing to do little else than lower morale did I realize he worked there. Sadly, this was not an isolated incident such as a bad day or something. On numerous occasions he has turned me off of the bank entirely. On another note, the branch manager reveals security flaws and potential banking workarounds with customers which I find disconcerting. The teller staff, bankers, and assistant manager are excellent. The only issue I have is with the bank manager and his lack of professionalism. Sometimes the branch manager has too much time on his hands and will stand no more than 2 feet from me when I am filling out paperwork. I am unsure, but it appears he is reading what I am writing. I often find myself posing the question, "is he a wolf in sheep's clothing?" The Worthington, Ohio branch is most convenient for me because it fits best with my work schedule. However, I often consider blowing my lunch break once a week to go to another branch to avoid the uncomfortable experience.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Worthington Branch at Columbus, OH
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