PNC Bank, Review
PNC Bank, Review
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Theives and conartists
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by Amy123, Aug. 08, 2013
I cannot even believe this is a business let alone a bank! I have had my business account for about 3 months now with PNC and they have done absolutely nothing but steal every dollar I have placed in the account.I have "miscellanous withdraws" which the bank cannot explain.. which overdrafts the account $100-$200, every few days.. when I call to complain, I am on the automated system for 2-5 hours, or lied to by the branch supervisor jean, or told the person who knows what is going on is on "vacation" or not at their desk. They purposely change around your deposits and debits to overdraft the account.And also, the people working at the bank must all be family members of the person who does the hiring, because they all have the same rude attitutde and think they can talk to you like your doing them a favor by coming to their bank, as well as dress like theyre at a night club. They also make it a huge issue to cash a check there, they even told one of my employees that she could not cash her check (which was a PNC bank Check)without her passport and student id, although she already showed them her state issued drivers license.
To make matters worse, I have a payroll acoount and an operating account... For 2 months I have had an issue with a previous payroll company (who I am no longer with) That were actually the people who referred me to PNC,drawing money from my account. In June I reported this and asked for a hold to be put on them.Nothing was done, so I no longer put money in that account, I asked Jean to close the account. again nothing was done, I called and was promised a call back.. again nothing was done. Until all of my money was missing from my operating account so I went to the branch again( Keep in mind,I had to close my store to leave and go to the bank)I was told that this was withdrawn to cover the money taken from the payroll account, I threatened a police report.. So Jean gave me a hug, promised it would be fixed and they would no longer let these false charges be taken from my account and it would be closed and was told to just consider this "Growing pains" and "it will all be ok"...The money was refunded.But now with a $175.00 overdraft fee placed on the operating account. Again, furious I called the bank,andwas told by Jean "honey make a deposit to cover it for now and Ill refund the overdraft fees",i made the deposit.. the overdraft fees were never refunded and $96 was now taken out of the deposit for more overdraft fees... and I was told by Jean "sweetheart, I can only ask, I can't actually do it" So finally today, there is another $185 missing from my operating account.. after 2 days of phone calls, being placed on hold, promised a call back, disconnected... I am told that this money was taken out for more overdraft fees from the new charges on the payroll account (from the same company that they supposedly put a hold on 2 months ago, on the account they supposedly closed) again and Pnc as a right to do this..And Jean is on vacation, the supervisor is away from her desk and I'll get a call back. PLEASE DO NOT open your business account here.I have spoken with several other business owners in the area and they all agree and will also be closing their accounts with PNC. THEY ARE THEIVES AND WILL TAKE EVERY DOLLAR FROM YOUR POCKET!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
15 of 21 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Amy123, Aug. 08, 2013
I cannot even believe this is a business let alone a bank! I have had my business account for about 3 months now with PNC and they have done absolutely nothing but steal every dollar I have placed in the account.I have "miscellanous withdraws" which the bank cannot explain.. which overdrafts the account $100-$200, every few days.. when I call to complain, I am on the automated system for 2-5 hours, or lied to by the branch supervisor jean, or told the person who knows what is going on is on "vacation" or not at their desk. They purposely change around your deposits and debits to overdraft the account.And also, the people working at the bank must all be family members of the person who does the hiring, because they all have the same rude attitutde and think they can talk to you like your doing them a favor by coming to their bank, as well as dress like theyre at a night club. They also make it a huge issue to cash a check there, they even told one of my employees that she could not cash her check (which was a PNC bank Check)without her passport and student id, although she already showed them her state issued drivers license.
To make matters worse, I have a payroll acoount and an operating account... For 2 months I have had an issue with a previous payroll company (who I am no longer with) That were actually the people who referred me to PNC,drawing money from my account. In June I reported this and asked for a hold to be put on them.Nothing was done, so I no longer put money in that account, I asked Jean to close the account. again nothing was done, I called and was promised a call back.. again nothing was done. Until all of my money was missing from my operating account so I went to the branch again( Keep in mind,I had to close my store to leave and go to the bank)I was told that this was withdrawn to cover the money taken from the payroll account, I threatened a police report.. So Jean gave me a hug, promised it would be fixed and they would no longer let these false charges be taken from my account and it would be closed and was told to just consider this "Growing pains" and "it will all be ok"...The money was refunded.But now with a $175.00 overdraft fee placed on the operating account. Again, furious I called the bank,andwas told by Jean "honey make a deposit to cover it for now and Ill refund the overdraft fees",i made the deposit.. the overdraft fees were never refunded and $96 was now taken out of the deposit for more overdraft fees... and I was told by Jean "sweetheart, I can only ask, I can't actually do it" So finally today, there is another $185 missing from my operating account.. after 2 days of phone calls, being placed on hold, promised a call back, disconnected... I am told that this money was taken out for more overdraft fees from the new charges on the payroll account (from the same company that they supposedly put a hold on 2 months ago, on the account they supposedly closed) again and Pnc as a right to do this..And Jean is on vacation, the supervisor is away from her desk and I'll get a call back. PLEASE DO NOT open your business account here.I have spoken with several other business owners in the area and they all agree and will also be closing their accounts with PNC. THEY ARE THEIVES AND WILL TAKE EVERY DOLLAR FROM YOUR POCKET!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
15 of 21 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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TAM INC
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by TAMINC, Aug. 05, 2013
On line banking- security is tough- get it right by second time or locked out!!
Ahoskie NC Branch of PNC tellers and other staff very helpful and give you a good feeling after you conduct your business.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ahoskie Branch at Ahoskie, NC
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TAMINC, Aug. 05, 2013
On line banking- security is tough- get it right by second time or locked out!!
Ahoskie NC Branch of PNC tellers and other staff very helpful and give you a good feeling after you conduct your business.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ahoskie Branch at Ahoskie, NC
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Worst Customer Service EVER!!! Illegal Actions... Lawsuit to follow...
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by Freebird0021, Aug. 03, 2013
I have a checking account with PNC and I went into the Mount Washington, KY location this morning to cash 2 checks that (when totaled) equal a little over $500. I did not want the money deposited and I wanted cash. Keep in mind that I have a bank account with them and every other bank I have used always cashed my checks with no problem. Not only was the "bank drone" rude to me, but she proceeded to talk to me in a way that was judging and nothing professional. She told me she could not cash the checks even after locating my account and when I asked why she said, "The ATM makes the rules." When I laughed she handed me the checks back and told me to have a nice day. I called the hotline and filed a claim and shortly after went back into PNC to establish a business account... whereas the "branch manager" told me that I was "threatening" to her worker... and that as a result she was going to close my personal bank account. I told her that she was not authorized to close my account against my will. She wanted me to sign a piece of paper to close the account and I refused. I am going to file a lawsuit against PNC bank on the basis of discrimination and misandry (negative ill toward men). Also, I am pretty sure she will get fired... especially since I asked her what her goal was in closing my account after she acknowledged that I could just start another account at another PNC bank location... terrible customer service. At the end of the day I was a CUSTOMER who wanted to cash 2 checks and start a business account... and I ended up cashing NO CHECKS and having my account FORCE CLOSED against my will!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Mt. Washington Ky Branch at Mount Washington, KY
15 of 20 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Freebird0021, Aug. 03, 2013
I have a checking account with PNC and I went into the Mount Washington, KY location this morning to cash 2 checks that (when totaled) equal a little over $500. I did not want the money deposited and I wanted cash. Keep in mind that I have a bank account with them and every other bank I have used always cashed my checks with no problem. Not only was the "bank drone" rude to me, but she proceeded to talk to me in a way that was judging and nothing professional. She told me she could not cash the checks even after locating my account and when I asked why she said, "The ATM makes the rules." When I laughed she handed me the checks back and told me to have a nice day. I called the hotline and filed a claim and shortly after went back into PNC to establish a business account... whereas the "branch manager" told me that I was "threatening" to her worker... and that as a result she was going to close my personal bank account. I told her that she was not authorized to close my account against my will. She wanted me to sign a piece of paper to close the account and I refused. I am going to file a lawsuit against PNC bank on the basis of discrimination and misandry (negative ill toward men). Also, I am pretty sure she will get fired... especially since I asked her what her goal was in closing my account after she acknowledged that I could just start another account at another PNC bank location... terrible customer service. At the end of the day I was a CUSTOMER who wanted to cash 2 checks and start a business account... and I ended up cashing NO CHECKS and having my account FORCE CLOSED against my will!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Mt. Washington Ky Branch at Mount Washington, KY
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by Amy123 2013-08-08 12:07:55
I find this review extremely helpful. I have had my business account for about 3 months now with PNC and they have done eabsolutely nothing but steal every dollar I have placed in the account.I have "miscellanous withdraws" which the bank cannot explain.. which overdrafts the account $100.$200, eery few days.. when I call to complain, I am on the automated system for 2-5 hours, or lied to by the branch supervisor jean, or told the person who knows what is going on is on "vacation" or not at their desk. They purposely change around your deposits and debits to overdraft the account.And also, the people working at the bank must all be family members of the person who does the hiring, because they all have the same rude attitutde and think they can talk to you like your doing them a favor by coming to there bank. They also make it a huge issue to cash a check there, they told one of my emloyees tha she could not cash her check (which was a PNC bank Check)without her passport and student id, although she already showed them her state issued drivers license.
To make matters worse, I have a payroll acoount and an operating account... For three months I have had an issue with a previous payroll company (who I am no longer with) drawing money from my account. In June I reported this and asked for a hold to be put on them.Nothing was done, so i no longer put money and that account, I asked Jean to close the account. again nothing was done, I called and was promised a call back.. again nothing was done. Until all of my money was missing from my operating account so I went to the branch again( Keep in mind,I had to close my store to leave and go to the bank)I was told that this was withdrawn to cover the money taken from the payroll account, I threatened a police report.. So Jean gave me a hug, promised it would be fixed and they would no longer let these false charges be taken from my account and it would be closed.The money was refunded.But now with a $175.00 overdraft fee placed on the operating account. Again, furious I called the bank,andwas told by Jean "honey make a deposit to cover it for now and Ill refund the overdrafy fees",i made the deposit.. the overdraft fees were never refunded.. and I was told by Jean "sweetheart, I can only ask, I can't actually do it" So finally today, there is another $185 missing from my operating account.. after 2 days of phone calls, being placed on hold, promised a call back, disconnected... I am told that this money was taken out for more overdraft fees from the new charges on the payroll account (from the same company that they supposedly put a hold on 2 months ago, on the account they supposedly closed) again and Pnc as a right to do this..And Jean is on vacation, the supervisor is away from her desk and I'll get a call back. I am also filing a lawsuit. PLEASE consider it a blesssing that you did NOT open your business account here.I have spoken with several other business owners in the area and they all agree and will also be closing their accounts with PNC. THEY ARE THEIVES AND WILL TAKE EVERY DOLLAR FROM YOUR POCKET!
To make matters worse, I have a payroll acoount and an operating account... For three months I have had an issue with a previous payroll company (who I am no longer with) drawing money from my account. In June I reported this and asked for a hold to be put on them.Nothing was done, so i no longer put money and that account, I asked Jean to close the account. again nothing was done, I called and was promised a call back.. again nothing was done. Until all of my money was missing from my operating account so I went to the branch again( Keep in mind,I had to close my store to leave and go to the bank)I was told that this was withdrawn to cover the money taken from the payroll account, I threatened a police report.. So Jean gave me a hug, promised it would be fixed and they would no longer let these false charges be taken from my account and it would be closed.The money was refunded.But now with a $175.00 overdraft fee placed on the operating account. Again, furious I called the bank,andwas told by Jean "honey make a deposit to cover it for now and Ill refund the overdrafy fees",i made the deposit.. the overdraft fees were never refunded.. and I was told by Jean "sweetheart, I can only ask, I can't actually do it" So finally today, there is another $185 missing from my operating account.. after 2 days of phone calls, being placed on hold, promised a call back, disconnected... I am told that this money was taken out for more overdraft fees from the new charges on the payroll account (from the same company that they supposedly put a hold on 2 months ago, on the account they supposedly closed) again and Pnc as a right to do this..And Jean is on vacation, the supervisor is away from her desk and I'll get a call back. I am also filing a lawsuit. PLEASE consider it a blesssing that you did NOT open your business account here.I have spoken with several other business owners in the area and they all agree and will also be closing their accounts with PNC. THEY ARE THEIVES AND WILL TAKE EVERY DOLLAR FROM YOUR POCKET!
by BigBill 2013-08-21 14:47:23
Same type experience. PNC is the WORST bank I have ever seen. Go to Huntington, we have been thrilled will the overall service since switching in January of this year!
by BigBill 2013-08-21 14:48:38
Go to Huntington, we did and have been happy ever since. I agree that PNC is the WORST!
Many Positives; One Major Negative - Please Read!
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by HarrisMaximus, Jul. 29, 2013
I have been going to PNC bank since before it changed over from National City. I usually go to the branch closer to where I live, but often times I will go to the one close to where I work in Worthington. This branch is excellent except in recent years the Worthington branch "adopted" a new branch manager. Not only is he rude to his coworkers by reprimanding them in front of customers, he also treats customers poorly. I came to understand quickly that his managerial skills leave something to be desired. I overheard him discussing personal information (address and account numbers) with another customer while we were waiting in line, which made me nervous. He actually expected the woman in line to share her information amongst others without a shred of privacy. Mind you I had no idea yet that he was the branch manager. Only after seeing him walking about a few times appearing to do little else than lower morale did I realize he worked there. Sadly, this was not an isolated incident such as a bad day or something. On numerous occasions he has turned me off of the bank entirely. On another note, the branch manager reveals security flaws and potential banking workarounds with customers which I find disconcerting. The teller staff, bankers, and assistant manager are excellent. The only issue I have is with the bank manager and his lack of professionalism. Sometimes the branch manager has too much time on his hands and will stand no more than 2 feet from me when I am filling out paperwork. I am unsure, but it appears he is reading what I am writing. I often find myself posing the question, "is he a wolf in sheep's clothing?" The Worthington, Ohio branch is most convenient for me because it fits best with my work schedule. However, I often consider blowing my lunch break once a week to go to another branch to avoid the uncomfortable experience.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Worthington Branch at Columbus, OH
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HarrisMaximus, Jul. 29, 2013
I have been going to PNC bank since before it changed over from National City. I usually go to the branch closer to where I live, but often times I will go to the one close to where I work in Worthington. This branch is excellent except in recent years the Worthington branch "adopted" a new branch manager. Not only is he rude to his coworkers by reprimanding them in front of customers, he also treats customers poorly. I came to understand quickly that his managerial skills leave something to be desired. I overheard him discussing personal information (address and account numbers) with another customer while we were waiting in line, which made me nervous. He actually expected the woman in line to share her information amongst others without a shred of privacy. Mind you I had no idea yet that he was the branch manager. Only after seeing him walking about a few times appearing to do little else than lower morale did I realize he worked there. Sadly, this was not an isolated incident such as a bad day or something. On numerous occasions he has turned me off of the bank entirely. On another note, the branch manager reveals security flaws and potential banking workarounds with customers which I find disconcerting. The teller staff, bankers, and assistant manager are excellent. The only issue I have is with the bank manager and his lack of professionalism. Sometimes the branch manager has too much time on his hands and will stand no more than 2 feet from me when I am filling out paperwork. I am unsure, but it appears he is reading what I am writing. I often find myself posing the question, "is he a wolf in sheep's clothing?" The Worthington, Ohio branch is most convenient for me because it fits best with my work schedule. However, I often consider blowing my lunch break once a week to go to another branch to avoid the uncomfortable experience.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Worthington Branch at Columbus, OH
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Great Service - Grayslake Branch
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by ddunne, Jul. 22, 2013
I use PNC for my business banking and my personal banking as well. I love the personal service that I get at this location. I was extremely disappointed when the Round Lake Beach branch closed, but the Grayslake location has really stepped up and filled their shoes better then I expected. Their fast, friendly service in processing all of my transactions has been great. Great Job PNC !!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Grayslake Branch at Grayslake, IL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ddunne, Jul. 22, 2013
I use PNC for my business banking and my personal banking as well. I love the personal service that I get at this location. I was extremely disappointed when the Round Lake Beach branch closed, but the Grayslake location has really stepped up and filled their shoes better then I expected. Their fast, friendly service in processing all of my transactions has been great. Great Job PNC !!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Grayslake Branch at Grayslake, IL
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Best bank in US
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by anwood2, Jul. 17, 2013
I have lived in many cities around the US, had many different personal, business, & loan dealings with various banks. I will never use another bank again. I value their honesty, integrity, & office environment. I would absolutely recommend the Richmond Rd location to anyone that would like to deal with people that hold the above qualities & themselves to a high standard of excellence.
Thanks again to PNC Richmond Rd location for treating me like an intelligent person!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Richmond Road Branch at Lexington, KY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby anwood2, Jul. 17, 2013
I have lived in many cities around the US, had many different personal, business, & loan dealings with various banks. I will never use another bank again. I value their honesty, integrity, & office environment. I would absolutely recommend the Richmond Rd location to anyone that would like to deal with people that hold the above qualities & themselves to a high standard of excellence.
Thanks again to PNC Richmond Rd location for treating me like an intelligent person!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Richmond Road Branch at Lexington, KY
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PNC is a NOT-well-oiled machine
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by PNCdoesntHaveAClue, Jul. 15, 2013
PNC is a big bank that is completely out-of-touch with customer care. Every time I go into the branch, many of the tellers and personal bankers continue to chat amongst themselves, rather than greeting you. Then they allow you to stand and wait, even if you're the only one in line, until they finish their conversations. On one occasion, I sat waiting 10 min. for the one non-busy personal banker to finish her personal, non-work-related conversation with another personal banker until anyone acknowledged me waiting. I left disgusted. If anyone at PNC is reading this, pls note: I would rather have GOOD, EFFICIENT, AUTHENTIC customer service than a free cup of designer coffee in the sitting area any day. For what you spend on coffee service to impress your customers you could hire a LOT of additional personal bankers to take care of customers better.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Brunswick Branch at Brunswick, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PNCdoesntHaveAClue, Jul. 15, 2013
PNC is a big bank that is completely out-of-touch with customer care. Every time I go into the branch, many of the tellers and personal bankers continue to chat amongst themselves, rather than greeting you. Then they allow you to stand and wait, even if you're the only one in line, until they finish their conversations. On one occasion, I sat waiting 10 min. for the one non-busy personal banker to finish her personal, non-work-related conversation with another personal banker until anyone acknowledged me waiting. I left disgusted. If anyone at PNC is reading this, pls note: I would rather have GOOD, EFFICIENT, AUTHENTIC customer service than a free cup of designer coffee in the sitting area any day. For what you spend on coffee service to impress your customers you could hire a LOT of additional personal bankers to take care of customers better.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Brunswick Branch at Brunswick, OH
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Personal contact
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by yingajeu, Jul. 11, 2013
I have had personal health issues since 2007 but have been able to maintain my payments except PNC Mortgage. I have worked very hard to keep payments current PNC started foreclosure in 2012. I was able to make the full payment before actual foreclosure. In 2012 I had another set back...robbery....that set me back again as I was FORCED to buy back the items stolen from me. It was the thief. the person who knowingly purchased the stolen goods and the attorneys who profited from my misfortune.
MY COMPLAINT: Try as I may, I have NEVER been able to make personal contact with any bank official to discuss my issues.
When I return calls to my "point of contact' they are NEVER available. I have completed pages and ages of forms, they never satisfy the person reviewing them. Now I am confronted again with foreclosure. The amount due: Approx
$6500.00 + attorney fees......What has happened to friendly, helpful and personal banking? I started with the predecessors of this bank in 1955....
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, National City Center at Dayton, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby yingajeu, Jul. 11, 2013
I have had personal health issues since 2007 but have been able to maintain my payments except PNC Mortgage. I have worked very hard to keep payments current PNC started foreclosure in 2012. I was able to make the full payment before actual foreclosure. In 2012 I had another set back...robbery....that set me back again as I was FORCED to buy back the items stolen from me. It was the thief. the person who knowingly purchased the stolen goods and the attorneys who profited from my misfortune.
MY COMPLAINT: Try as I may, I have NEVER been able to make personal contact with any bank official to discuss my issues.
When I return calls to my "point of contact' they are NEVER available. I have completed pages and ages of forms, they never satisfy the person reviewing them. Now I am confronted again with foreclosure. The amount due: Approx
$6500.00 + attorney fees......What has happened to friendly, helpful and personal banking? I started with the predecessors of this bank in 1955....
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, National City Center at Dayton, OH
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This Bank loves fees
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by snookie, Jul. 03, 2013
This bank LOVES fees and they sneak them up on you overnight while the branches are closed. I have both a business and other personal accounts with PNC and have had nothing but problems: monthly merchant fees are debited to the account overnight at random without any advance notice from the bank.Daily batch reports (for credit card transactions) take 2 days to credit the account. BUSINESS OWNERS BEWARE: shop around for a bank first!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on PNC Bank, Pickerington Branch at Pickerington, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby snookie, Jul. 03, 2013
This bank LOVES fees and they sneak them up on you overnight while the branches are closed. I have both a business and other personal accounts with PNC and have had nothing but problems: monthly merchant fees are debited to the account overnight at random without any advance notice from the bank.Daily batch reports (for credit card transactions) take 2 days to credit the account. BUSINESS OWNERS BEWARE: shop around for a bank first!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on PNC Bank, Pickerington Branch at Pickerington, OH
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Pnc manager North Dixie Drive
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by Cooper43, Jun. 15, 2013
short and to the point...I looked up the business hours not the drive thru hours for Pnc Bank for Saturday. The hours are posted 8:30 am to 1:00pm and I made a copy. I get there at 8:30am the first door is open the second is locked i understand that then the bank manager tells me the drive thru is open at 8:30 ok but that isnt what it says on the website and then she tries to make it seem like I am a idiot and I dont know what I am talking about very very rude.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, North Dixie Branch at Dayton, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Cooper43, Jun. 15, 2013
short and to the point...I looked up the business hours not the drive thru hours for Pnc Bank for Saturday. The hours are posted 8:30 am to 1:00pm and I made a copy. I get there at 8:30am the first door is open the second is locked i understand that then the bank manager tells me the drive thru is open at 8:30 ok but that isnt what it says on the website and then she tries to make it seem like I am a idiot and I dont know what I am talking about very very rude.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, North Dixie Branch at Dayton, OH
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
3 comments. Add a comment
by wiyon3 2013-06-26 08:21:43
"an" idiot idiot a, e, I, o, u should have "an" 1st not an "a"!!!
by BobH 2013-07-01 10:47:20
Wow, thanks for that very helpful grammar lesson. The erroneous use of "a" really detracted from the fact that a bank manager was rude to a customer. Yes, I created an account just to point out that you need a new hobby. :eyeroll:
by thinkabit 2013-08-15 15:34:37
BobH, you are too funny! I'm laughing so hard because I also created an account today just because someone said something that just irritated the heck out of me. I feel like maybe I'm the one who needs a new hobby.. LOL! But I feel better having stated my piece and now I'll probably never use this site again.
Thanks for the laugh!
Thanks for the laugh!
Rude Branch Manager without by knowledge to help with anything.
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by Manipedi101, Jun. 14, 2013
Went in to check on the status of business account. Could not help us in figuring it out. Had our IDs with us. it wasnt good enough. She did not check our account number, instead she checks the business name. There were other business with similar names. I gave her a blank check with our business name and account number on it, instead she keeps asking us who is on the LLC. The business is "sole proprietor". It's irrelevant to why we went in but she kept bugging us for the LLC documents. We can close the account but we can't do anything else to it??? What a moron. We will open with a different bank and close with PNC. This is the branch manager. She was so rude and on her high horse. Don't waste your time with them.after four years of banking with PNC this is the end.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Drexel Hill Branch at Drexel Hill, PA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Manipedi101, Jun. 14, 2013
Went in to check on the status of business account. Could not help us in figuring it out. Had our IDs with us. it wasnt good enough. She did not check our account number, instead she checks the business name. There were other business with similar names. I gave her a blank check with our business name and account number on it, instead she keeps asking us who is on the LLC. The business is "sole proprietor". It's irrelevant to why we went in but she kept bugging us for the LLC documents. We can close the account but we can't do anything else to it??? What a moron. We will open with a different bank and close with PNC. This is the branch manager. She was so rude and on her high horse. Don't waste your time with them.after four years of banking with PNC this is the end.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Drexel Hill Branch at Drexel Hill, PA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by rickyriggins 2013-07-07 10:48:53
Closed my account because of the rude beaaches. Manager is an idiot. FEE AFTER FEE.
by crspring 2014-01-08 13:49:35
I had both a business and personal account with the PNC Drexel Hill branch for 15 years and NEVER had a problem like manipedi describes. All I can say is I was received with respect most of the time but everyone can have a bad day as long as they don't make a habit of them.
I am sure even manipedi has had a bad day but would not want their good name dragged through the mud because of it.
I am sure even manipedi has had a bad day but would not want their good name dragged through the mud because of it.
Francesca
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by Francesca, Jun. 12, 2013
Wood brook branch on Charles Street in Baltimore is a wonderful
Bank. I moved our accounts over. The managers, tellers and even the customers are great. Best service!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Woodbrook Branch at Baltimore, MD
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Francesca, Jun. 12, 2013
Wood brook branch on Charles Street in Baltimore is a wonderful
Bank. I moved our accounts over. The managers, tellers and even the customers are great. Best service!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Woodbrook Branch at Baltimore, MD
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
The worce bank
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by skyride, Jun. 07, 2013
They lost a check of mine. The are terrible to deal with. After this I'm seriously thinking of leaving this bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Ephraim Branch at Mount Ephraim, NJ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby skyride, Jun. 07, 2013
They lost a check of mine. The are terrible to deal with. After this I'm seriously thinking of leaving this bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Ephraim Branch at Mount Ephraim, NJ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Rude manager
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by princess52, Jun. 05, 2013
The manager at PNC Stoney brook branch was so rude and nasty. I have been a customer for 34 years
I am going to Republic.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Stony Brook Branch at Louisville, KY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby princess52, Jun. 05, 2013
The manager at PNC Stoney brook branch was so rude and nasty. I have been a customer for 34 years
I am going to Republic.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Stony Brook Branch at Louisville, KY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Rude manager
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by princess52, Jun. 05, 2013
The manager at PNC Stoney brook branch was so rude and nasty. I have been a customer for 34 years
I am going to Republic.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Stony Brook Branch at Louisville, KY
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby princess52, Jun. 05, 2013
The manager at PNC Stoney brook branch was so rude and nasty. I have been a customer for 34 years
I am going to Republic.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Stony Brook Branch at Louisville, KY
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Worst Bank EVER... Starts at CEO level in Pittsburg.. Stay far away.
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by peoplematter, Jun. 05, 2013
I had a large $4,000,000 business loan on my marina. Plus two smaller mortgages on two rental units in Baltimore City. PNC inherited these loans as I originated them with Mercantile Bank. The marina and the rental units were, and have always been profitable. They have always cash flowed. I never missed a payment. Word from up high said 'get out of real estate investments in maryland'. A war room was established and PNC combed through all the documents. My marina loan had a covenant that required me to personally maintain $1,000,000 in a bank account. I fell below the $1,000,000. The foreclosed on all the properties, charged me hundreds of thousands in loan modification and forbearance fees. I was forced to sell profitable properties at the worst time in the history of the market. DON'T THINK THIS BANK WILL BE THERE FOR YOU IN ANY WAY SHAPE OR FORM! BUILD YOUR BANKING RELATIONSHIP SOMEWHERE ELSE.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Hopkins Branch at Baltimore, MD
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby peoplematter, Jun. 05, 2013
I had a large $4,000,000 business loan on my marina. Plus two smaller mortgages on two rental units in Baltimore City. PNC inherited these loans as I originated them with Mercantile Bank. The marina and the rental units were, and have always been profitable. They have always cash flowed. I never missed a payment. Word from up high said 'get out of real estate investments in maryland'. A war room was established and PNC combed through all the documents. My marina loan had a covenant that required me to personally maintain $1,000,000 in a bank account. I fell below the $1,000,000. The foreclosed on all the properties, charged me hundreds of thousands in loan modification and forbearance fees. I was forced to sell profitable properties at the worst time in the history of the market. DON'T THINK THIS BANK WILL BE THERE FOR YOU IN ANY WAY SHAPE OR FORM! BUILD YOUR BANKING RELATIONSHIP SOMEWHERE ELSE.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Hopkins Branch at Baltimore, MD
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Holdmeresponsible 2013-07-06 16:45:10
You expect the bank to abide by the terms of your mortgage agreement.
Isn't is fair for them to expect you to abide by the terms of the agreement as well?
If you fell below the minimum balance for a 4 million dollar loan, I would be nervous as a lender as well.
If you handled your cash irresponsibly and got foreclosed on, here is only one person to blame.
Isn't is fair for them to expect you to abide by the terms of the agreement as well?
If you fell below the minimum balance for a 4 million dollar loan, I would be nervous as a lender as well.
If you handled your cash irresponsibly and got foreclosed on, here is only one person to blame.
Ballwin Branch
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by thankfulcustomer, May. 31, 2013
I moved my accounts to this bank about 3 years ago and have never been more pleased! In that time frame I also purchased a home and what an easy, enjoyable journey, they made that event for me. The Ballwin branch is great!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ballwin Branch at Ballwin, MO
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby thankfulcustomer, May. 31, 2013
I moved my accounts to this bank about 3 years ago and have never been more pleased! In that time frame I also purchased a home and what an easy, enjoyable journey, they made that event for me. The Ballwin branch is great!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ballwin Branch at Ballwin, MO
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Managers, not tellers make this bank the best bank I have banked with in a long time !!!
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by bunjareh, May. 30, 2013
For a regional bank, I am amazed at the efficiency and quality of service I have received over the years from this bank. I have International business interests and hence my banking needs aren't necessarily run of the mill and most of my transactions are shall I saw complicated. The managers , Olga in particular has been outstanding and has always gone above and beyond to work things out for me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bunjareh, May. 30, 2013
For a regional bank, I am amazed at the efficiency and quality of service I have received over the years from this bank. I have International business interests and hence my banking needs aren't necessarily run of the mill and most of my transactions are shall I saw complicated. The managers , Olga in particular has been outstanding and has always gone above and beyond to work things out for me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Excellent service
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by jhelms, May. 25, 2013
I love my PNC (Rossville, PA). Everyone greets me by name. They take time to talk to me, learn about my interests etc. When I have a question they do whatever it takes to answer it. The interest rate is awful, but that's true at all banks. I am pleased with my free business checking. I have never had any fees attached to it, like other reviews mention. The atmosphere inside the bank is friendly and family like.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Rossville Plaza Branch at Wellsville, PA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jhelms, May. 25, 2013
I love my PNC (Rossville, PA). Everyone greets me by name. They take time to talk to me, learn about my interests etc. When I have a question they do whatever it takes to answer it. The interest rate is awful, but that's true at all banks. I am pleased with my free business checking. I have never had any fees attached to it, like other reviews mention. The atmosphere inside the bank is friendly and family like.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Rossville Plaza Branch at Wellsville, PA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Unreal!
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by Sandy1001, May. 24, 2013
Bank manager at the PNC Bank in Canonsburg, PA is RUDE, ARROGANT, and NASTY! I attempted to use the ATM, and he came out SCREAMING at me that I was holding up balancing the machine. Who in the world does this???? I think someone needs a drug test!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Canonsburg Branch at Canonsburg, PA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sandy1001, May. 24, 2013
Bank manager at the PNC Bank in Canonsburg, PA is RUDE, ARROGANT, and NASTY! I attempted to use the ATM, and he came out SCREAMING at me that I was holding up balancing the machine. Who in the world does this???? I think someone needs a drug test!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Canonsburg Branch at Canonsburg, PA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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