PNC Bank, Review

Greenwood Corner Branch
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by rainabow, May. 11, 2013

This Branch is very inviting and the tellers and staff are so so nice !!  I have nothing but good things to say and wouldn't bank anywhere else !!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Greenwood Central at Greenwood, IN
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Helpful--the best choice
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by seebee, Apr. 26, 2013

This bank was the best choice for me. There are two locations in our small town which both have friendly and helpful staff. The business-related staff is informative, professional, and goes above and beyond to help with setting up merchant services. The online banking is clear, easy to use, and accessible from pc and apps. I have two banks, and I much prefer this one for service, rates, and professionalism.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Greencastle Branch at Greencastle, IN
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Still bank with them in VA after moving to MO
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by EmiLiz, Apr. 24, 2013

I have had checking accounts at 4 different banks and have been most impressed with this one. I love the "virtual wallet" where I can have my checking account funds split across three different accounts - we use it to set aside money for specific things we want to buy, and also it ensures we never get an overdraft charge, ever! The customer service at this bank is amazing. They treat you like you are a celebrity. We moved to MO and still bank with PNC. We are able to deposit checks via our smartphones and get cash from any ATM for free (fees are reimbursed). I can't say enough about how wonderful this branch is.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Bristow Branch at Bristow, VA
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My favorite branch
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by DaniAnder, Apr. 15, 2013

Everyone at this branch is very kind and patient! I refuse to use another location after being treated so well at this one. I have been to other locations in raleigh and was very displeased with the costumer service! The branch mgr Ms. Blanca goes out of her way to make sure her costumers leave with a smile.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cameron Village Branch at Raleigh, NC
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Customer
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by Spring2012, Apr. 14, 2013

Very helpful employees. They don't push for any offers , just make you aware. Very convenient location.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Clifton @ Stop & Shop Branch at Clifton, NJ
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FRIENDLY PERSONALIZED BANKING A+++++++++++
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by CARMENDELIAROSE, Mar. 23, 2013

EVERYONE IS FRIENDLY AND COMPETANT.I WAS A WACHOVIA CUSTOMER FOR A LONG TIME AND WAS A VICTIM OF FRAUD WITH WACHOVIA.NOT SO WITH PNC THEY IMMEDIATELY CALL FOR ANY SUSPICIOUS ACTIVITY.I DONOT HAVE ALOT OF MONEY HOWEVER I AM ALWAYS TREATED LIKE A VALUED CUTOMER . AS IF I HAD A MILLIONS DOLLARS IN MY ACCOUNTS.I AM ALWAYS GREETED WITH A SMILE AND BY NAME! WOW ! THATS PERSONALIZED.TELLER ASSITANT BANK MANAGERS AND MANAGER ARE ALWAYS ENGAGING.STAFF ALWAYS GO THE EXTRA STEP FOR THE CUSTOMER.IF I HAVE A QUESTION AND THEY DONOT KNOW THE ANSWER.IT IS RESEARCHED AND THEY CALL ME IN A TIMELY MANNER. THEY TAKE TIME TO EXPLAIN AND SHOW YOU THINGS. I WOULD HIGH RECOMMEND THIS BANK TO ANYONE  

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fruitville Road Branch at Sarasota, FL
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Appreciate the personal attention to customers
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by tas8, Mar. 12, 2013

Since moving to New Jersey a year ago and need a local bank, PNC has been the friend around the corner, with a can do eager to please atmosphere. Thanks!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Lacey Township at Forked River, NJ
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Best Customer Service
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by keita, Feb. 21, 2013

I have been a PNC customer for at least ten years back when it was called National City. Today and two weeks ago I received the best customer service from a branch on the west side of Chicago. The first experience for me was two weeks ago when I needed to pull money from savings account during my lunch break. I was stressed because several of my students did not have the money to attend a field trip that I had planned since November. I went to PNC with the intent to quickly pull money out, but there were two elderly men being serviced. The two tellers that were asisting the men had a conference with each other other. I assumed that it was personal and I was pissed off. One teller said something to nice to me and i cannot recall what was said, but I responded with "This is the worst PNC I have ever came to. After she finished with the older man, who was in a wheelchair, she came behind the glass to help me. She was not rude and in fact so was extremely helpful giving me information on how to change my saving account into one that would better suit my needs. I left with the intent to write a nice letter because I was ashamed of my behavior towards her, I appreciated the care and attention the tellers gave to older men that they serviced but because of a conversation they had with each other I automatically assumed they were making us wait. I Will be a PNC customer for life!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Roosevelt And Homan Branch at Chicago, IL
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Dr. Jacqualyn Green
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by DrJay, Jan. 18, 2013

I have had nothing but wonderful service each time I have gone to the Allisonville branch of PNC.  The service has been so good, in fact, that even when I am closer to another branch- I drive a little further to go the the Allisonville branch because of the personal service and efficiency. I have never had to wait long and the banking tasks are always correctly performed.  I am sorry to hear that this branch is closing because they truly provide excellent customer service. Thank you Allisonville branch!   

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Allisonville Road Branch at Indianapolis, IN
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Love this bank
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by Nikki1988, Jan. 16, 2013

I have been with this bank for right around a year and a half and I have nothing bad to say about them. The staff is very kind and are very helpful. For an example I was having a problem with people taking money out of my account without approval and they helped me get my money back. I will definitely be using this bank for a long time.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Laketon Avenue Branch at Muskegon, MI
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Best Bank I have ever been a part of
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by dkrock1127, Jan. 09, 2013

The staff at this location is so nice, and so helpful. With the holidays making budgets a little tight, I knew I may overdraft. But I tried to deposit cash in my account before I got hit with a $36dollar fee. Any way sure enough I struck out. But I called and told them the reason and they noticed that I tried to solve it before it happened. And they reversed the fee... Best bank ever, you never see this type of kindness from banks anymore. But PNC is above all others... THANKS

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Richmond Road Branch at Lexington, KY
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Great Serice
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by Marshall416osu, Jan. 05, 2013

Work with Greg, he did a great job getting my wife and I set up with a joint acct. He stayed past the noon closing time to make sure we fully understood and answered all of our questions. He was very friendly and did a great job explaining all details. Plus their new virtual account sounds like it will be pretty neat. Def use this bank and ask for Greg A!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Grandview Branch at Columbus, OH
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knowledgeable and friendly staff
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by 25crumbbb, Dec. 09, 2012

Was with RBC prior to their merger to PNC and although a bit chaotic during the transition, this bank has been quite good.  The staff is friendly and eager to help, the tellers remember your name and seem happy to be there (although there has been a lot of turnover lately), and the banker that's been there for a while always makes time for me, gives me excellent advice, and is the nicest guy you could work with.  

The turnover gets a little annoying but my favorite people still remain.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Cameron Village Branch at Raleigh, NC
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Conterfeit Money Issue
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by dontlie, Dec. 07, 2012

My comment to the conterfeit issue posted previously.  Why did you get money from PNC bank,and then go across the parking lot to 5/3 to get smaller bills?  Was that so you could swap out the real money with your own conterfeit money?  There are policies in place to protect customers, and banks, from thieves. Maybe you really did get a conterfeit bill, or maybe you fall under the latter of this comment.  This bank is wonderful, and the employees are great. Since they have gotten a new Branch Manager, the air in building seems lighter.  Before you could have cut the tension in the air with a knife!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hyde Park Plaza Branch at Cincinnati, OH
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Mrs
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by instructcpr, Nov. 20, 2012

This branch is awesome!  All the staff go out of their way to help and to make sure you are taken care of.  Camby branch is the best above other branches because of their customer service.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Heartland Crossing Branch at Camby, IN
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LOVE IT!!
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by twifey, Oct. 02, 2012

I can not say enough about this bank! Restrictions are good! They keep you protected (you don't want people stealing all your money right?) Anytime I have an issue they are so willing to help and make it so much easier to understand. They also try to HELP you and figure out what will BEST FIT YOUR NEEDS! I was so nervous about opening up a bank account. Didn't know what to do or anything! One day I just walked in and they were so willing to help and explained all of my options.

Can not say enough about this bank. Highly recommended.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Pittsville Branch at Pittsville, MD
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Never disappointed here
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by RandyMayfield, Sep. 11, 2012

I have always been pleased with the staff and customer service here.  They bend over backwards to please and are always friendly.  I have a number of accounts with this branch and am very happy.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Town & Country Branch at Chesterfield, MO
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pnc bank
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by jenna, Sep. 09, 2012

i love my bank at pnc in quincey mi, THE BEST CUSTMORE SERVICES I HAVE EVER HAD!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Quincy Branch at Quincy, MI
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Outstanding Branch
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by sappire, Aug. 29, 2012

The employees are always courteous.  The branch manager is extremely knowlegable and always treats me and other customers with respect.  The facilty is new and is always clean.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Charles Village at Baltimore, MD
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I am so thankful we moved to PNC from 5/3rd !!!
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by Subho, Aug. 28, 2012

I have had a banking relationship with 5/3 rd bank for over 14 years and yet I continued to get indifferent service from them and when my wife who was new to the country decided to open a new bank a/c we decided to give PNC a try. We were so taken by the friendliness of the staff at their Cherokee Triangle location, that we went on to move our safe deposit box over from 5/3rd bank and eventually both my checking and savings accounts.
In full disclosure we have yet to apply for loan from them but our retail banking experience with PNC has been nothing but commendable.
Olga, one of the managers on staff at this location is simply outstanding. She's not only helped us with planning advice and has always stepped up to address any and all exceptions that have showed up over the course of the 24 months both my wife & I have been customers. Danielle & Padua has been also been great to deal with.
This was just our way to say "Thank You" to the friendly staff at PNC's Cherokee Triangle location.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
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