PNC Bank, UNION AT TERRACE VILLAGE
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420 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2378, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $557,463,343,000 |
| Total Deposits: | $428,985,450,000 |
| Total Equity Capital: | $50,108,085,000 |
| Total Domestic Office Deposits: | $428,490,983,000 |
| Net Income: | $5,836,901,000 |
| Quarterly Net Income: | $957,096,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
How is this bank still open?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by personalgolf, Oct. 15, 2012
Absolutely worst experience possible. Short version: Business account "needed" to be opened for check deposit even with already having one business account, two checking, two savings and two growth. Quotas need met and will constantly push new accounts opened. 4 trips to the branch each time revealing new information on the status of in house transfers led to a month of waiting and no resolution. Employees not paid/bills behind/fees stack up. Finally had the nerve to tell me online transfers were not possible after being led on for over a month and asked me to open another separate account! Lack of training, lack of any customer service...despicable.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Union At Terrace Village at Florence, KY
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby personalgolf, Oct. 15, 2012
Absolutely worst experience possible. Short version: Business account "needed" to be opened for check deposit even with already having one business account, two checking, two savings and two growth. Quotas need met and will constantly push new accounts opened. 4 trips to the branch each time revealing new information on the status of in house transfers led to a month of waiting and no resolution. Employees not paid/bills behind/fees stack up. Finally had the nerve to tell me online transfers were not possible after being led on for over a month and asked me to open another separate account! Lack of training, lack of any customer service...despicable.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Union At Terrace Village at Florence, KY
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
How is this bank still open?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by personalgolf, Oct. 15, 2012
Absolutely worst experience possible. Short version: Business account "needed" to be opened for check deposit even with already having one business account, two checking, two savings and two growth. Quotas need met and will constantly push new accounts opened. 4 trips to the branch each time revealing new information on the status of in house transfers led to a month of waiting and no resolution. Employees not paid/bills behind/fees stack up. Finally had the nerve to tell me online transfers were not possible after being led on for over a month and asked me to open another separate account! Lack of training, lack of any customer service...despicable.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Union At Terrace Village at Florence, KY
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby personalgolf, Oct. 15, 2012
Absolutely worst experience possible. Short version: Business account "needed" to be opened for check deposit even with already having one business account, two checking, two savings and two growth. Quotas need met and will constantly push new accounts opened. 4 trips to the branch each time revealing new information on the status of in house transfers led to a month of waiting and no resolution. Employees not paid/bills behind/fees stack up. Finally had the nerve to tell me online transfers were not possible after being led on for over a month and asked me to open another separate account! Lack of training, lack of any customer service...despicable.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Union At Terrace Village at Florence, KY
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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