Full Service Brick and Mortar Office
Review: 2.5star420 client reviews
Location:11830 Bustleton Ave
Philadelphia, PA 19116

Philadelphia County
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FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2357, view all, view on map
Total Assets:$561,950,304,000
Total Deposits:$432,284,317,000
Total Equity Capital:$50,231,080,000
Total Domestic Office Deposits:$431,863,200,000
Net Income:$1,452,454,000
Quarterly Net Income:$1,452,454,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%

Client Review

420 client reviews of PNC Bank scored 2.5 out of 5.

SO rude and SO unhelpful
 2star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by ka812, Feb. 28, 2021

I walked into the branch approved for a personal loan via online and the first thing the guy asks me is ‘why did you do it online’ explaining it was best option for me and he was rude that it’s not easier. i completed the personal loan the exact way someone previously did it, and they made me mail checks instead of putting it into my account. i then called the corporate team and they told me that i should not have to mail checks myself. this should have been added to my account. the person that previously did it the same way as i did, got this money added to my account. i personally just don’t rely on the US postal service with that amount of money. he was just very rude, not helpful, and i don’t think he had any idea what he was doing - i noticed that by the way he was inputting things on his computer. i will never go to this branch again. horrible experience. now i just have to hope it all goes smoothly. no thanks to this branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Somerton Branch at Philadelphia, PA
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