PNC Bank, NORTH CANTON BRANCH

Appalling Behavior
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by 1919, Aug. 26, 2014

This branch has not moved its staff into current era of doing business with minorities.  A customer of a non-white nature is not permitted to wait in their parking lot before the branch is open due to the fact that some of their staff who happen to be white do not feel safe existing their vehicles while you are waiting in your car.  The young lady involved in this show of "racial profiling" was simply waiting for the drive-up window to open when she found herself surrounded by North Canton's finest - wanting to know what she was doing there.  With other cars and individuals in the parking lot waiting - she and only she was accosted by the police, told it was against bank procedure for her to be there before the bank opened and told to leave.  North Canton PNC you have issues with your staff and you operate in a city that fosters such unacceptable behavior.  We as minorities work as hard as whites do.  We do not disrespect and will not stand being disrespected.  Everyone working at this branch works for PNC and if it comes down to a class action lawsuit or your job; I hope your resume is in order.  You're staff behavior will not be tolerated on a corporate level because at the end of the day the money in my "black hand" is GREEN and GREEN is the Black that keeps their investors happy, them in business and you employed.  Finally I am a PNC customer and have been for years - I've enjoyed being a PNC customer til now.   Education is essential to survival - RACISM AND RACIAL PROFILING HAS NO PLACE IN ANYTHING.


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, North Canton Branch at North Canton, OH
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Virtual Wallet line kicks butt.
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by LooovePNC, Jun. 05, 2011

I have been with PNC for about 3 or 4 years now - I followed National City in their conversion to PNC. Recently in March, PNC introduced an entirely new line of checking products - their "Virtual Wallet" line. Now, before I upgraded my account, I was not any more impressed by PNC than I was by just about any other bank. I had accounts at First Merit, Charter One, Fifth Third - I never really just had one bank where I did everything. However, this new virtual wallet totally changed my way of thinking.

A very friendly teller at the North Canton branch asked me if anyone had spoken to me about upgrading my accounts. I sat down with someone to talk about it, not expecting it to be anything I really wanted to do, but to at least hear my options. I ended up getting an amazing new checking account, and $200 directly deposited into my account for getting a direct deposit from my place of employment. The $200 that was so simple and hassle free was what first baited my love, but when I finally got time to play around with online banking for Virtual Wallet, I was blown away.

Old online banking was nothing special. This is completely different. There are 3 accounts - spend, reserve and growth. Spend and reserve are both technically checking accounts, with the spend being primary checking and reserve a short term savings account also acting as overdraft protection. Then, there is a third account called growth, a savings account with an outstanding interest rate - much higher than any of my other banks. The interface of online banking features a calendar - it shows you how much you spend every day, how much you deposit, and any bills scheduled to come out. It even tells you when your payday will be.

Now, my problem was that I had payments at different banks for loans, mortgage, etc. I used to have to drive all over God's green acres to deliver all of my checks on the first of the month. With virtual wallet, I program my bill into my calendar, and it will print a check for me and mail it to my other banks for payment - free of charge. No worry, never need to stress about being late because I don't even have to THINK about the payments anymore.

I also love the budget feature. The Virtual Wallet shows you your spending habits from month to month, as overall dollar figures but also broken down into different categories such as gas, groceries, bills, shopping, restaurants, etc. You can use these figures to set up an online budget by category, and get this - you can set it up so that when you are about to go over your budget in a certain area, it will TEXT YOU and tell you to watch your spending! How cool is that!! It will also alert you when your balance reaches whatever minimum you set, or when you get a direct deposit. It is soooo cool.

If you do a lot of online banking, PNC is the place for you! I have not seen any other banks with such an innovative checking product. Not to mention the outstanding, friendly service i receive every time I enter the branch. Love PNC!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, North Canton Branch at North Canton, OH
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