PNC Bank, NINTH & STATE BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2347, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $552,530,492,000 |
| Total Deposits: | $423,233,968,000 |
| Total Equity Capital: | $51,368,113,000 |
| Total Domestic Office Deposits: | $422,760,181,000 |
| Net Income: | $2,993,346,000 |
| Quarterly Net Income: | $1,540,892,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Teresa
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Akaklae, Jun. 26, 2024
I absolutely
that PNC has sending customers service calls offshore. They have absolutely so idea of what they are doing.they repeat the same thing over and over. Place you on hold. 3 to 5 minutes. Then come with an answer that has nothing to do with the question you asked. Then back on hold you go. I asked to be trained an onshore call center. The girl said twice huh. Becay I asked twice. The. Very slow I asked to be trai to a call cry in the United States.there was absolutely no way what so ever I was going to allow her to order me checks!! After all that.tbey don't understand ewhat they are dot or are they trained or under English.. I know I sound like an horrible pery . BUt they are play with peoples a accounts I have two others busy that I do busy with that are offshore. I never had issues like this. It's not the first time. One on the other business is a my credit card e and one my health care
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, NINTH & STATE BRANCH at Erie, PA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Akaklae, Jun. 26, 2024
I absolutely
that PNC has sending customers service calls offshore. They have absolutely so idea of what they are doing.they repeat the same thing over and over. Place you on hold. 3 to 5 minutes. Then come with an answer that has nothing to do with the question you asked. Then back on hold you go. I asked to be trained an onshore call center. The girl said twice huh. Becay I asked twice. The. Very slow I asked to be trai to a call cry in the United States.there was absolutely no way what so ever I was going to allow her to order me checks!! After all that.tbey don't understand ewhat they are dot or are they trained or under English.. I know I sound like an horrible pery . BUt they are play with peoples a accounts I have two others busy that I do busy with that are offshore. I never had issues like this. It's not the first time. One on the other business is a my credit card e and one my health care
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, NINTH & STATE BRANCH at Erie, PA
Was this review helpful to you? Yes, No Report Abuse
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