Home > Pennsylvania Banks > Pittsburgh Banks > PNC Bank Pittsburgh > PNC Bank, MOUNT NEBO POINTE BRANCH
PNC Bank, MOUNT NEBO POINTE BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2329, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $556,138,962,000 |
| Total Deposits: | $433,565,511,000 |
| Total Equity Capital: | $53,454,729,000 |
| Total Domestic Office Deposits: | $433,072,738,000 |
| Net Income: | $6,200,272,000 |
| Quarterly Net Income: | $1,656,720,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
ATM ate my card; employees did nothing
Overall Rating
by Cao5052, Sep. 06, 2012
6:30 pm on Thursday September 6th 2012 I pull up to use the drive through ATM. I put my card in when, before I have a chance to make a selection, the ATM SHUTS OFF. I was shocked! Tried calling customer service and while I was on hold the staff walks out. I was so relieved! When I asked about my card, one woman turned and rather than come over to assist me SHOUTED across the parking lot: "We can't get in, security system is on." She offered NO other means of help. When I conveyed to her how nervous I was about the security of my bank card, she simply said the card is sealed in a "channel" and I can come back at 9 am to pick it up. How convenient, since I WORK at 9 am downtown. I cannot wait to retrieve my card and cancel my account. I had always had such positive customer service experience with PNC but never again.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Nebo Pointe Branch at Pittsburgh, PA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Cao5052, Sep. 06, 2012
6:30 pm on Thursday September 6th 2012 I pull up to use the drive through ATM. I put my card in when, before I have a chance to make a selection, the ATM SHUTS OFF. I was shocked! Tried calling customer service and while I was on hold the staff walks out. I was so relieved! When I asked about my card, one woman turned and rather than come over to assist me SHOUTED across the parking lot: "We can't get in, security system is on." She offered NO other means of help. When I conveyed to her how nervous I was about the security of my bank card, she simply said the card is sealed in a "channel" and I can come back at 9 am to pick it up. How convenient, since I WORK at 9 am downtown. I cannot wait to retrieve my card and cancel my account. I had always had such positive customer service experience with PNC but never again.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Nebo Pointe Branch at Pittsburgh, PA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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