PNC Bank, Review

Stay Away from this branch
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by PAres, Jul. 05, 2011

This is the worst bank branch I have ever seen. I opened the account here since it was walking distance from my house but was shocked to see they treat their customers. They seems to have no respect to their time and will never get back to you. they always appear to be "out" of branch manager hence no body feels the responsibility / accountability. I finally had to close the account. Highly recommend to stay away


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Audubon Branch at Norristown, PA
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PNC
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by jlmaughan, Jun. 30, 2011

I have been with PNC for 7 yrs now. First they were National city. I have 4 accounts with them and wehn I have an issue the staff is quick to help me resolve it.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Peoria Downtown Branch at Peoria, IL
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Horrible Customer Service
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by Pghparrothead, Jun. 23, 2011

I came into the bank and met with a bank employee concerning paying off my home equity line of credit.  He took all my information and escorted me into his office where he proceeded to pick up the phone, call the numbers that I had already called.  After 20 minutes and 4 tranfers he was disconnected.  I informed him that I was late for work and he told me he would look into the matter and call me back.  Well 3 days later I had to call him and SURPRISE, SURPISE, he wasn't able to do a thing.  What a joke!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Adams Township Branch at Mars, PA
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poor customer service
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by counselor, Jun. 20, 2011

I left my bank of 17 years as they had become a disappointment in customer service, charging fees that I didn't think were conducive to good business...so I closed those account and opened two new accounts at PMC in Algonquin Illinois.  I was told over the phone, several times by the manager and by a banker, that (1) my interest rate on my checking account would be .05, and it's actually 0% to 1% (2) I would get a $100 gift of cash placed into my new account just for having direct deposit from my employer (3) the interest rate on my money market would be 1% (it's .9% for 90 days, then drops dramatically)- None of these were true.  Also, the banker made mistakes several times while spelling my not so difficult name.  I feel like they gave me false and misleading information to get me there, and then I find out the truth.  I can't tell you all how very disappointed I am in this bank, and will probably not stay there long.  Customer service nowadays is a huge disappointment in banks as well as other companies.  I was born in 1950 and wish the old way of customer service would come back.  To charge fees that are many, many times more than the pitiful interest paid to customers is a crying shame.  I am considering putting my money under my mattress....Banks out there....beware....people are getting really fed up with poor customer service, ridiculous interest rates, and jumping through hoops for you.  To get 63 cents interest on $20,000 is inhumane, insulting, absolutely insane.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Algonquin Branch at Algonquin, IL
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Most friendly bank in town
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by Pickles, Jun. 19, 2011

I have been with PNC since it changed from National City and previous to that Allegiant Bank.  So at this location I have been here many years. PNC Bank has the most friendly tellers and know me by name when I walk in.  The service is fast and everyone in the bank is saying hello as you enter.  I recently received a home equity loan and the process couldn't have been better with low rates.  I give this bank thumbs up for overall performance with friendly fast service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Des Peres Branch at Saint Louis, MO
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Customer service
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by Giammat, Jun. 18, 2011

Sat for 20 minutes waiting for the customer service rep to finish opening an account for another client only to hear her complete the transaction and continue with a casual conversation with no care in the world about other customers waiting.  Fine to have a friendly conversation with patrons when there is no line, but not on my time.  Will be closing my account with PNC.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Wyomissing Branch at Reading, PA
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Business Owner/General Manager
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by PNCcustomer, Jun. 06, 2011

This particular PNC branch is the worst PNC I have ever had the misfortune to visit.  I have ben a PNC/Riggs Bank customer for 30 yeears. The PNC/FM branch in Washington DC is a superior bank with outstanding staff and services. Both personally and professionally, I would recommend it highly.  The PNC branch in middletown should just be closed as they do not know what they are doing, pass simple questions up the line of command where even officers seem to take interminable amounts of time trying to figure out simple requests. If you are a commercial customer run don't walk to any other branch or bank because the lack of knowledge and professionalism at this branch with cause you endless frustration.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Middletown Marriott Brighton Branch at Middletown, NJ
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Virtual Wallet line kicks butt.
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by LooovePNC, Jun. 05, 2011

I have been with PNC for about 3 or 4 years now - I followed National City in their conversion to PNC. Recently in March, PNC introduced an entirely new line of checking products - their "Virtual Wallet" line. Now, before I upgraded my account, I was not any more impressed by PNC than I was by just about any other bank. I had accounts at First Merit, Charter One, Fifth Third - I never really just had one bank where I did everything. However, this new virtual wallet totally changed my way of thinking.

A very friendly teller at the North Canton branch asked me if anyone had spoken to me about upgrading my accounts. I sat down with someone to talk about it, not expecting it to be anything I really wanted to do, but to at least hear my options. I ended up getting an amazing new checking account, and $200 directly deposited into my account for getting a direct deposit from my place of employment. The $200 that was so simple and hassle free was what first baited my love, but when I finally got time to play around with online banking for Virtual Wallet, I was blown away.

Old online banking was nothing special. This is completely different. There are 3 accounts - spend, reserve and growth. Spend and reserve are both technically checking accounts, with the spend being primary checking and reserve a short term savings account also acting as overdraft protection. Then, there is a third account called growth, a savings account with an outstanding interest rate - much higher than any of my other banks. The interface of online banking features a calendar - it shows you how much you spend every day, how much you deposit, and any bills scheduled to come out. It even tells you when your payday will be.

Now, my problem was that I had payments at different banks for loans, mortgage, etc. I used to have to drive all over God's green acres to deliver all of my checks on the first of the month. With virtual wallet, I program my bill into my calendar, and it will print a check for me and mail it to my other banks for payment - free of charge. No worry, never need to stress about being late because I don't even have to THINK about the payments anymore.

I also love the budget feature. The Virtual Wallet shows you your spending habits from month to month, as overall dollar figures but also broken down into different categories such as gas, groceries, bills, shopping, restaurants, etc. You can use these figures to set up an online budget by category, and get this - you can set it up so that when you are about to go over your budget in a certain area, it will TEXT YOU and tell you to watch your spending! How cool is that!! It will also alert you when your balance reaches whatever minimum you set, or when you get a direct deposit. It is soooo cool.

If you do a lot of online banking, PNC is the place for you! I have not seen any other banks with such an innovative checking product. Not to mention the outstanding, friendly service i receive every time I enter the branch. Love PNC!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, North Canton Branch at North Canton, OH
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11 reasons why PNC Little Falls Branch leaves me with a bad taste
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by lfcoin, Jun. 03, 2011

PNC used to be a great regional bank.   I had been with PNC for 20 years.   Now they are just like every other big, impersonal corporate bank.    If I could do it again, I would NOT have opened a PNC Business account.   Corporate representatives are very polite but ARE SHORT ON SOLUTIONS FOR MY BUSINESS.

Below is a list of basic banking issues I have run into during my business and personal relationship with PNC.  These are also a list of reasons why I recommend that anyone contemplating a relationship with PNC  think twice on the points outlined below.
 
1. PNC Bank always pays checks in the order that causes most fees to incur.    A bank manager tried to tell me that PNC assumes that the largest check is the most important and therefore pays that check first.   But time after time, PNC has shown me that they pay ALL the amounts presented to the account and charge for each check.   I postulate that the issue is not the importance of the check, rather the amount of fees to charge.   Although this is my personal experience with PNC, I have heard this complaint from dozens of individuals as well.

2. PNC Business Banking requires a minimum average monthly balance on most business accounts.   Yet PNC never shows your average daily monthly balance online.   PNC fails to give you the means to measure whether or not you are in compliance with their rules until the end of the month, after you are hit with yet more fees for not keeping a minimum average daily balance.    I spent 10 years as a computer programmer.   I know it is not a major technical undertaking to provide customers with a simple arithmetic calculation to manage their accounts.


3. I attempted to get a credit card attached to my business account to prevent NSF fees.   I was rejected, probably for having an old address on the MAC card, which I could not see and could not change online or via telephone.   I could not even ascertain an accurate reason for the rejection because PNC keeps that information for a short period of time, and then just deletes it.

4. PNC touts its online banking, but their system is a mess.   What PNC's own online system shows its customers is markedly different from what is actually transpiring in their accounts.   When you confront an associate about it after discrepancies occur and after fees have occurred, they tell you yes, that is the case.   I have seen no disclosure on the web site regarding this discrepancy.   It is enough to drive an already busy small business owner to madness.

5. In these difficult economic times, it is a sin that PNC charges my customers a $10 fee to cash my check across the street from my business.  For small checks (under $300), the local check cashing business on the highway charges LESS than MY BANK charges MY CUSTOMERS.    In this regard, PNC treats me and my customers worse than a small check cashing company with which I have no formal relationship.   The manager of a local branch told me it was due to check cashing fraud which has been on the rise.   This argument does not pass the smell test.   A thief is unlikely to waste his time trying to cash a bogus $60 check, but a thief wont care if the bank takes $10 for a large check that is fraudulent.   Any reasonable person can come to the conclusion the fees are simply a way to make more money.    PNC also uses the fees to attempt to get potential customers to sign up for a checking account.   I would suggest that they would have more luck attracting customers if they changed their policies regarding their voracious appetite for fees.   Furthermore, my understanding is that there is no $10 fee if an individual tries to cash my personal check, fees only apply to business checks to customers of that business.   Some time ago, my local branch manager WAIVED the check cashing fees to my customers back when they were $5 per check, only to have the PNC Corporate Main Office put the fees back AND raise the fee to $10.

6. CASH DEPOSITS after 3 pm are not necessarily credited immediately to your account and count as a deposit for the next business day, EVEN THOUGH the PNC Online Banking shows the funds as available immediately.   (SEE PRIOR COMPLAINT #4 ABOVE)   I have asked various tellers if the cash deposits are available immediately, they will tell you that they are, but it isnt true.   Case in point ... I deposited $2000 CASH on a Friday after 3pm.   That particular cash deposit counted as a Monday deposit, causing checks that were presented to my account on SUNDAY NIGHT to accrue insufficient funds fees.   Yet a cash withdrawal on Saturday counted as Saturday.   Come on guys!!   A previous cash amount deposited after 3 PM at a Clifton branch DID indeed count as a cash deposit for the same day.   How would anyone know which branches are on a 3 pm close and which is on a 5 PM close for CASH?   I AM ALREADY EXTREMELY BUSY WITHOUT HAVING TO WORRY ABOUT INCONSISTENT DEPOSIT RULES BETWEEN PNC BRANCHES WHICH ARE LESS THAN 5 MILES APART.

7. I called the business banking 800 # to find out how they can help me to better run my business, and if they have any business plan that is comparable to that of one of their competitors, TD Bank.   I was continually directed to one of their 4 business banking tracks.  TD bank has later hours, Sunday hours, and most importantly clears most checks overnight that are deposited before 6 pm.   (PNC has a cut-off of 3 PM)   With TD Bank, CASH IS IMMEDIATELY AVAILABLE.    The representative from the PNC Business Banking Center simply tried to push me into one of the four PNC Business tracks that was best suited for me, completely disregarding that TD Band was clearly better or equal on most comparisons.    As they say, when your only tool is a hammer, everything looks like a nail.

8. When I ask a teller or call the 800 # for information, I often receive conflicting information, depends on who is answering the question.    Trying to get accurate information from a telephone representative is a cruel joke.   Call three times with the same question and you may get 3 different answers.  One would figure on getting better service from a domestic call center.  What kind of questions did I get conflicting information on?    Is my average monthly balance high enough now to avoid fees?   Is my online information accurate?   

9. PNC COMPUTER SYSTEMS AND THE MANAGEMENT OF THOSE SYSTEMS APPEAR TO BE AT BEST, DYSFUNCTIONAL.
My Business VISA / MAC card had an old business address, even after I changed all online information.   Therefore, when I attempted to make a business purchases online, I was continually rejected for not having an address which matched the OLD address on the MAC card.   I called the 800 business banking several times explaining that I tried possible combination and permutation of my current address ... uppercase, lower case, mixed upper and lower case, 5 digit zip code, 5 + 4 zip, address in the first address line / second address line.   The PNC associate did NOTHING to look further into my problem.   I COULD NOT SEE THE OLD ADDRESS BECAUSE I DID NOT HAVE ACCESS TO THE BACK END SYSTEM, yet the associates at the 800 business banking phone number did not find the problem either.   I was told that the telephone representative may not have access to that information, but THAT IS NOT MY PROBLEM.   This issue was finally remedied by an astute and persistent assistant manager at a local branch.   

10. Inter-Bank processing (between PNC and an external bank) is often quicker than processes that are entirely within PNC.   On my personal checking account, I have a line of credit attached to my checking account.   When I attempt to pay that line of credit with all of the funds in my checking account, it takes 2 days to process.  So my checking account balance is temporarily zero.   In the mean time, if a regularly occurring charge hits my account, which would normally be covered under the line of credit, I incur insufficient funds fees.  Where did the money go which was used to pay the line of credit?    It disappears for 2 days during the processing.   It wasn�t in my checking account and it wasn�t in my line of credit.   Well then, where was it??

11. SO YOU THINK YOU WILL SIMPLY CLOSE YOUR PNC ACCOUNT???   ah, but you have a regularly occurring charge ... lets say gym membership dues.    After you close your account, the gym fees hit your CLOSED account.   Guess what PNC does?   PNC RE-OPENS YOUR ACCOUNT, PAYS THE CHARGE, THEN CHARGES NSF FEES TO YOUR CLOSED ACCOUNT.

You cant even end the relationship if you try!!

Furthermore, AFTER YOU CLOSE YOUR ACCOUNT, you will fail to have access to your records online, so you MUST go in and save everything before you close your account.

Representatives of PNC have tried to explain to me how currently my fees are waived for minimum balances and how at some time in the future branches will all run on close of business being 5 pm.   At this point, the damage in the relationship has already been done, through fees, lack of information and the inaccuracy of that information, rule inconsistencies, and, worst of all, the  wasting of my precious time - regardless of what improvements are under way presently.   Many companies have implemented quality improvements long after their reputation has been damaged.   Ford Motor Company comes to mind.  It is my opinion that long after PNC makes positive improvements in how they treat their customers, the effects of current and past policies will linger with the corporation for years to come.  It is my prediction that no one at PNC will listen until their reputation is damaged beyond repair.


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Little Falls Branch at Little Falls, NJ
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Little Falls NJ PNC is the worst bank for the Small Business Owner
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by lfcoin, Jun. 03, 2011


PNC Bank is where out of the box thinking just isn’t happening, either on a branch or on a corporate level.   
PNC is the worst bank for the NJ small business owner in Northern New Jersey.
The PNC branch in Little Falls is where my frustrations finally came to a head.


PNC is slow to clear checks.

They also charge for cash deposits.  WTF?   Not clearing checks quickly AND charging for cash deposits.

They charge my customers $10 to cash MY checks.   Upon questioning them about this practice, one teller chirped "it was to better serve you".   Yeah?   As long as you smile while you reach into the pockets of my customers, then it is OK?   

But the tellers are simply following orders.   As the Russian proverb says, a rotting fish stinks from its head...   Sean, the Branch manager, told me the $10 fee was to prevent check fraud.    Who the fudge would go to jail for a few hundred dollars?   Truth be told, how would PNC pay CEO Jim Rohn his $8 million compensation if they did not nickel and dime the working classes?  PNC account holders would be lucky if he was the only "white shoe boy" receiving obscene compensation. How many vice presidents, board members, etc?   Anyone besides me smell rotting fish?

How come the local “seedy” check cashing place in a “bad neighborhood” cashes checks for my customers for less of a fee than PNC charges?   Isn’t getting robbed by a banker in a suit the same as getting robbed by someone down on his luck?

Deposits after 3 pm count as a next day deposit, meaning yet another day to clear checks.

Deposit CASH at the ATM and it will not get credited until next business day, even if a teller verifies the amount deposited.   For example, you are BUSY running a small business, and make a CASH deposit at the PNC MAC machine at 7:00 AM, because you woke up at 5:00 AM and you won’t be in the area for much of the day.    If a teller verifies a cash deposit at 11:00 AM, why does it not get credited until the next day?   I was told it gets sent by courier to another site.   Why?   How the heck is this different from an in person cash deposit?    If the teller can count the money and credit my account in my presence, why can’t he or she do it when I am not there?

Deposit CASH on a Friday at 3:05 pm and it counts as a Monday deposit.
Withdraw that same amount 15 minutes later and you may overdraw your account because the withdrawal counts as Friday while your CASH deposit won’t get credited until Monday.

Assistant managers often stand around greeting and smiling at customers, instead of finding ways to help people find solutions to real business challenges.   

Sometimes a check clears and yet you, the small business customer, still do not have access to your funds.    Case in point: My balance was low, but I had deposited a large check the prior day, BEFORE 3 PM.   PNC Online Banking showed the check as cleared and the entire amount as AVAILABLE.   I needed to withdraw something like $400.   Hetal, a "Senior Relationship Manager", prevented me from withdrawing funds that were available according to PNC Online Banking.   I was livid... But instead, I just walked over to the MAC Machine and withdrew the needed funds from there...  Great job of "relationship management"!   I think she will be on to better things, like American politics...  or perhaps a job with the NJ Motor Vehicle "Services" or some other job to “make our lives easier”.

Thanks for the wide screen TV with important "news" about Charlie Sheen and American Idol or the Word Scramble game.   If only I was 12 years old again, I would be impressed.
Unemployment is soaring, people are losing their homes to foreclosure, and PNC in Little Falls needs to pretend to be hip by giving us BREAD AND CIRCUSES?? Well, forget the bread they take from your mouth with their special fee arrangements… Don’t forget, CEO Jim Rohn needs to eat too! Beluga caviar on the French Riviera and all!!   

Instead of vacuous "information" on expensive flat screen televisions, how about PRETENDING to be a bank...

HOW ABOUT making small business loans?
HOW ABOUT paying checks out without a fee?
HOW ABOUT clearing my deposits quicker?
PNC in Little Falls really has a tough time with the BASICS.   Alternatively, when it comes to charging fees, they have a "Goldman Sachs" mentality.

PNC borrows money from the Federal Reserve at 0.5%... and they can't lend me short term funds after a 21 year relationship?   Did they ever bother to understand my business model?   Of course not!   But their competitor did.   Bill, the Little Falls TD BANK manager took the time to come to my store and inquire about my business ... about 5 times over a 2 year period.   Now who do you think will get my business account?

Small Business Owners will come to regret any relationship begun with PNC.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Little Falls Branch at Little Falls, NJ
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Horrible Bank
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by IHATEPNCBANK, May. 26, 2011

This branch is horrible!  I am a 1st Niagara customer. I used their ATM (paying a $3 fee to do so!) and while I was counting my money, the ATM machine sucked my card back in.  There was no warning, no beeping, nothing!  I went into the branch to ask for my card back.  They said, "Sure!  We just need your driver's license."  When they saw it was a 1st Niagara card, they refused to give it back in spite of the fact that I showed my license, showed the receipt for the transaction.  They kept my property and I'm filing a complaint with the attorney general.  Go to a smaller back that believes in serving people honestly and ethically instead of mindlessly following idiotic policies meant to punish consumers of other banks.

* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
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Horrible Bank
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by IHATEPNCBANK, May. 26, 2011

This branch is horrible!  I am a 1st Niagara customer. I used their ATM (paying a $3 fee to do so!) and while I was counting my money, the ATM machine sucked my card back in.  There was no warning, no beeping, nothing!  I went into the branch to ask for my card back.  They said, "Sure!  We just need your driver's license."  When they saw it was a 1st Niagara card, they refused to give it back in spite of the fact that I showed my license, showed the receipt for the transaction.  They kept my property and I'm filing a complaint with the attorney general.  Go to a smaller back that believes in serving people honestly and ethically instead of mindlessly following idiotic policies meant to punish consumers of other banks.

* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
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Worst Bank in Sandusky
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by mad541440, May. 07, 2011

I went to cash a check drawn on a PNC account, they refused and told me I had to wait for it to clear. And I have (or had I closed it) an account with this bank! Worst service I know. Go to 5th 3rd!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Milan Road Branch at Sandusky, OH
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PNC ROME HILLIARD ROAD SUCKS
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by Pncdoesntcare, May. 05, 2011

Had purchased something online and didnt recieve. The program we ordered was bad and the company had many write ups about it. Went in and told them and was assured we would get refund- DIDNT HAPPEN. They protect scammers online better than they do their own customers. Recently had 2 charges we didnt make and went online to review the companys info. only to find out they ripped many other off . Went in to speak to bank personell and was told to call their 1-800 number. Very unhappy with staff at bank that seems to now change weekly.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hilliard-Rome Branch at Hilliard, OH
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Bank manager
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by Anniebartow, May. 03, 2011

The manager told me that she would reverse a bank charge when I sat down with her to discuss an error.   The next day when I called her she refused, saying she could do nothing about it. She purposely told what I wanted to hear when I was in her office to get rid of me.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Oakwood Branch at Dayton, OH
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Nikki and team are awesome
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by Lakeparti, Apr. 22, 2011

They always make sure u are taken care of.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Haslett Branch at Haslett, MI
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Best Financial Consultant Lou Mauro - Frazer PA
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by Trinity, Apr. 06, 2011

 Was very lucky to have a very helpful & accommodating member of the PNC staff, Lou Mauro. He puts forth a remarkable effort to resolve any type of challenge.
 I appreciate all the great service at the Frazer, PA office
     M. V. Callaghan

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Frazer Branch at Malvern, PA
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Best Bank for 2011
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by RideForDayz, Mar. 16, 2011

I saw the other reviews and I'm scratching my head. PNC is the best bank I ever used in 20 years. 1- BEST online banking! Super easy to navigate, easy to investigate drafts, pending drafts, works very well with online Quicken 2- best points program (but program changes time to time) 3- best attitude of employees 4- hassle free parking... they stamp your parking slip, which can be useful if you run errands in the city; i.e. the Federal Courthouse

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on PNC Bank, Downtown Ft Lauderdale Branch at Fort Lauderdale, FL
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Cant even open a savings account!
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by rfmrfm, Mar. 10, 2011

Ever walk into a bank with proper ID, & ask to open a savings account?
PNC will not allow unless you have $400 to start! If you say no, they will bargain you down to $50. But the man at the drive-through minutes before just said,"oh sure! You can open savings w/ only $1.00."
Any bank, anywhere w/ be happy to open a savings w/ $1 or $1.ooooooo. But not at PNC!
Each person makes up their own rules,& policies. Drive through says one thing, inside says another, phone call says another.
National City wasn't like this. It knew how to do business.
Wonder what the bank auditor would think about this kind of practices? Each one telling you something different, & not allowing you to open the kind of account you want.
I should just keep my $$ in a mattress.




* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mt. Vernon-Main Branch at Mount Vernon, OH
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WORST MANAGEMENT AND WORST CUSTOMER SERVICE
Overall Rating
by Seakist, Mar. 02, 2011

Poor management. Poor customer service. Poor worth ethics. People who work here should be ashamed of themselves.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Kenilworth Branch at Kenilworth, NJ
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