PNC Bank, Kendig Square Branch

Name:PNC Bank, Kendig Square Branch
Full Service Brick and Mortar Office
Review:409 client reviews
Location:11 Long Lane
Willow Street, PA 17584

Lancaster County
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Phone:717-464-5050
FDIC Cert:#6384
Established:1991-09-28


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Finl Services Group Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2374, view all, view on map
Website:www.pnc.com
Total Assets:$397,703,264,000
Total Deposits:$296,092,561,000
Total Equity Capital:$41,784,959,000
Total Domestic Office Deposits:$282,520,917,000
Net Income:$4,386,757,000
Quarterly Net Income:$1,029,001,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:10%
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Client Review

409 client reviews of PNC Bank scored 2.5 out of 5.

Crooked business
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Shuffel85, Aug. 12, 2019

I went in to get a loan for the first time in my life.  I was going to purchase a car and wanted to get approved before I went and looked at the car.  The bank representative tells me I need to get a personal loan.  I tell her I don’t want to take out a loan and that I just want to be approved to see what my interest rate would be.  She makes me fill out a ton of paperwork and tells me that the bank is writing a check and that if I wanted to take out the loan to buy the car that day i could.  I explicitly repeated myself and said that I did not want to take the loan out today and wanted to get approved and have an idea of why my interest rate would be.  She reaffirms that I am not taking a loan out unless I cash the check.  I even go to the point to ask if I threw the check away would there be any negative consequences and she says no.  I don’t buy the car therefore I don’t use the check.  One month later I get notified my credit has dropped 50 point and that the loan was taken out even though I never cashed the check.  I call PNC and they say I HAVE to deposit the check and pay the interest accrued even though I didn’t buy the car or need the loan.  The staff was not understanding at all and I felt extremely cheated and taken advantage of.  The bank representative lied to me the day I got the loan and essentially this bank has stolen money from me in the process.  If you expect integrity don’t bother walking through the door.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Kendig Square Branch at Willow Street, PA
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