PNC Bank, GOVERNORS VILLAGE BRANCH

Name:PNC Bank, GOVERNORS VILLAGE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star423 client reviews
Location:50001 Governors Dr
Chapel Hill, NC 27517

Chatham County
View Other Branches
 
Phone:919-960-3340
Branch Deposit:$47,405,000
FDIC Cert:#6384
Established:05/21/2001


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:01/01/1804
FDIC Insurance:01/01/1934
Holden By:PNC FINL SERVICES GROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2319, view all, view on map
Website:www.pnc.com
Total Assets:$549,324,449,000
Total Deposits:$429,504,882,000
Total Equity Capital:$55,389,869,000
Total Domestic Office Deposits:$429,028,430,000
Net Income:$1,607,955,000
Quarterly Net Income:$1,607,955,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

423 client reviews of PNC Bank scored 2.5 out of 5.

Customer Service
 5star Overall Rating
by Heads, Mar. 06, 2025

Amazing customer service. Virtually no wait time and very accomodating!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, TILLMAN'S CORNER BRANCH at Mobile, AL
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PNC staff
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by SHA068, Aug. 15, 2024

The staff at the bank are always super courteous and helpful. I have found PNC as a whole to be very helpful.  Recently had our credit card skimmed while on vacation.  They were very helpful in handling the situation. They investigated the event and returned the money to my account.  So glad they recommended us using a credit card instead of our regular bank card as this would have given the thieves direct access to our bank account.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Jasper Branch at Jasper, AL
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Teresa
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by Akaklae, Jun. 26, 2024

I absolutely
that PNC has sending customers service calls offshore. They have absolutely so idea of what they are doing.they repeat the same thing over and over. Place you on hold. 3 to 5 minutes.  Then come with an answer that has nothing to do with the question you asked. Then back on hold you go. I asked to be trained an onshore call center. The girl said twice huh. Becay I asked twice.  The. Very slow I asked to be trai to a call cry in the United States.there was absolutely no way what so ever I was going to allow her to order me checks!! After all that.tbey don't understand ewhat they are dot or are they trained or under English.. I know I sound like an horrible pery . BUt they are play with peoples a accounts I have two others busy that I do busy with that are offshore. I never had issues like this. It's not the first time. One on the other business is a my credit card e and one my health care

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, NINTH & STATE BRANCH at Erie, PA
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