PNC Bank, Governors Village Branch

Name:PNC Bank, Governors Village Branch
Full Service Brick and Mortar Office
Review:411 client reviews
Location:50001 Governors Drive
Chapel Hill, NC 27517

Chatham County
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Phone:919-960-3340
FDIC Cert:#6384
Established:2001-05-21


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Finl Services Group Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2340, view all, view on map
Website:www.pnc.com
Total Assets:$455,305,894,000
Total Deposits:$365,224,263,000
Total Equity Capital:$45,000,050,000
Total Domestic Office Deposits:$338,086,019,000
Net Income:$132,030,000
Return on Equity:1%
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Client Review

411 client reviews of PNC Bank scored 2.5 out of 5.

AMAZING STAFF GOOD SERVICE NICE EXPERIENCE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JUANRIVAS, Jul. 10, 2020

I LOVE MANALAPAN STAFF AND SERVICE. I WILL RECOMMEND ALL MY FAMILY AND FRIENDS TO BANK AT PNC. THANK YOU FOR ALL YOUR GOOD SERVICE.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Manalapan Branch at Englishtown, NJ
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Wonderful experience
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Bettyeber1, Jun. 15, 2020

I had to complete a business transaction last month and had the pleasure of working with Kavonn Paxton. He was very professional and patient.  He listened to my request, and completed the transaction with accuracy.  He even went the extra mile to come to my car and confirm that the required checks were processed correctly.  I will definitely work with him again.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Ansley Mall Branch at Atlanta, GA
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Customer no service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GoingPostal, Dec. 06, 2019

The drive thru is closed, no tellers on the inside.  Wait for someone to become available to assist.  Then find out the person who is supposed to be helping you doesn't have access.  This was a big request $100 in $ coins, and only 1 person can do that.  She was with another customer and I couldn't wait since I was on my lunch hour. No Saturday hours, so what happened to customer service?

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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by FromCityToCountry 2020-07-25 01:27:25
That sucks, but dude sometimes people that work in an office environment like a bank slow down because that's the nature (& attitude of the other employees) to be slowpokes during the day because they can or it has been encouraged by the higher-ups within that office. I feel like you could have just sat there a little bit longer and gotten your $100 in $1 coins like Sacajawea Gold Dollars or whatever kind they have these days, and nothing would have happened to you (like a negative consequence) from your place of employment. Sorry you felt like that though, but I personally am not going to rule this branch out of the running for where I am going to open my next account at based on your review alone, but thank you for taking the time to tell us about your experience!

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