PNC Bank, EAST COLLEGE BRANCH
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423 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2319, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $549,324,449,000 |
| Total Deposits: | $429,504,882,000 |
| Total Equity Capital: | $55,389,869,000 |
| Total Domestic Office Deposits: | $429,028,430,000 |
| Net Income: | $1,607,955,000 |
| Quarterly Net Income: | $1,607,955,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
423 client reviews of PNC Bank scored 2.5 out of 5.
Stole my money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by unhappycamper1, Jan. 10, 2013
I deposited a personal check on Thursday and that money was made available to me by Saturday. I started using my money that day and all weekend up until Tuesday. Much to my surprise they put a hold on my account when I tried to withdraw some of my money. They said that "loss prevention" flagged it. I asked why they would make the funds available Saturday, deduct the funds from the other party's account, then not "hold" my account until Tuesday. They gave me a manufactured answer and told me my funds won't be available again until the following Saturday so they can make sure the check is valid. I told them my business partner who wrote the check is a millionaire and it should onlt take a simple phone call to verify the funds. They said thats not how "their" policy works. So my next question was, then how can you know the funds will be available on Saturday? Obviously, this stumped them and they said they don't know. All in all, 5k is missing from my partners account, and I dont have it either. They took the money from his account, made it available to me, then took it away. I'm very displeased and frustrated.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, East College Branch at Normal, IL
6 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unhappycamper1, Jan. 10, 2013
I deposited a personal check on Thursday and that money was made available to me by Saturday. I started using my money that day and all weekend up until Tuesday. Much to my surprise they put a hold on my account when I tried to withdraw some of my money. They said that "loss prevention" flagged it. I asked why they would make the funds available Saturday, deduct the funds from the other party's account, then not "hold" my account until Tuesday. They gave me a manufactured answer and told me my funds won't be available again until the following Saturday so they can make sure the check is valid. I told them my business partner who wrote the check is a millionaire and it should onlt take a simple phone call to verify the funds. They said thats not how "their" policy works. So my next question was, then how can you know the funds will be available on Saturday? Obviously, this stumped them and they said they don't know. All in all, 5k is missing from my partners account, and I dont have it either. They took the money from his account, made it available to me, then took it away. I'm very displeased and frustrated.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, East College Branch at Normal, IL
6 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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