PNC Bank, Dunn Branch

Name:PNC Bank, Dunn Branch
Full Service Brick and Mortar Office
Review:400 client reviews
Location:1100 West Broad Street
Dunn, NC 28334

Harnett County
View Other Branches
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: Closed
Sun: Closed
FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2500, view all, view on map
Total Assets:$368,950,936,000
Total Deposits:$271,048,550,000
Total Equity Capital:$38,081,463,000
Total Domestic Office Deposits:$262,176,349,000
Net Income:$2,094,298,000
Quarterly Net Income:$1,092,105,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:12%

Client Review

400 client reviews of PNC Bank scored 2.5 out of 5.

Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by January9, Jan. 10, 2018

The customer service representative was rude and brusque.  She appeared immediately annoyed and frustrated. She  promptly announced to the elderly customer and the professional accompanying him,that she only had 15 minutes. She glared at the customer in disgust, stating she had already been through this with him numerous times.She demeaned the customer by calling attention to his dementia that she considered a potential factor for his financial mismanagement. She yelled from her desk to the teller line instead of using the phone. Overall,VERY UNPROFESSIONAL BEHAVIOR, especially for a bank official.     

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Dunn Branch at Dunn, NC
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