PNC Bank, Downers Grove -75th Branch

Name:PNC Bank, Downers Grove -75th Branch
Full Service Brick and Mortar Office
Review:413 client reviews
Location:7351 Lemont Road
Downers Grove, IL 60516

Dupage County
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Phone:630-435-1400
FDIC Cert:#6384
Established:1997-05-19


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Finl Services Group Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2729, view all, view on map
Website:www.pnc.com
Total Assets:$534,892,194,000
Total Deposits:$454,490,173,000
Total Equity Capital:$46,698,488,000
Total Domestic Office Deposits:$454,173,243,000
Net Income:$1,351,352,000
Quarterly Net Income:$1,351,352,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

413 client reviews of PNC Bank scored 2.5 out of 5.

nice customer service
Overall Rating
by Pilar, Jul. 12, 2014

went there to get change for my garage sale. I don't have an account there but they very nicely gave me all the change I need- years ago banks frowned on that unless you had an account(though my student loan was purchased by PNC and they have been good to deal with for that matter)

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Downers Grove -75th Branch at Downers Grove, IL
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OUTRAGED with PNC
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by markandnikki99, Mar. 29, 2012

My husband and I have been banking with the same for 12 years when it was MidAmerica never did we have any problems with our account. Now that is changed to PNC they have messed with our account without any notice. PNC changed my free checking account to a interest account so when we paid our bills and go under a certain balence they would charge us fees. I caught this before that happened went into the Downers Grove (75th and lemont) location demanded that be changed and also told them to put a note on my account to never change anything without our ok. The bank manager was ingorant to me about it. Now I received a letter that the bank was adding me to a automatic check ordering system. I recieved that letter on 2/29/2012 contacted the bank as it stated in letter to cancel is that day. Man on the phone gave me a hard time to cancel. Yesterday I recieved CHECKS in my mail that I did not order!!! NOW I am fedup with people taking advantage of our personal account. I took the unopened checks to the bank in Downers Grove told them again to take me off that system and to make sure I dont get charged for the checks. Man was ingorant told me lady you did not get charged so dont worry about it. I told him I know I will get charged they are not for free. Again was talked to in a ignorate manner he continued to put me down. Told me that I have never worked in a bank and dont know what I am talking about. GUESS what I checked my account this morning and GUESS who got a charge!!! I am pass mad I made an other call to the bank now have to wait until tomorrow to get that charge off my account get my money back in my account. Still waiting to hear back from the complaint department from yesterday. BEST ADVISE STAY AWAY FROM THIS BANK WE ARE NOW GOING TO CHANGE BANKS WE HAD ENOUGH OF THIS TYPE OF TREATMENT!!!!!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Downers Grove -75th Branch at Downers Grove, IL
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