PNC Bank, Dallas Branch

Name:PNC Bank, Dallas Branch
Full Service Brick and Mortar Office
Review:395 client reviews
Location:325 Memorial Highway
Dallas, PA 18612

Luzerne County
View Other Branches
 
Phone:570-283-6156
Office Hours:Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
FDIC Cert:#6384
Established:1969-12-15


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2575, view all, view on map
Website:www.pnc.com
Total Assets:$368,067,095,000
Total Deposits:$271,052,724,000
Total Equity Capital:$37,903,326,000
Total Domestic Office Deposits:$262,709,094,000
Net Income:$1,002,193,000
Quarterly Net Income:$1,002,193,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

395 client reviews of PNC Bank scored 2.5 out of 5.

Worst Managed Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by incompetent, Jun. 07, 2018

They treat small business owners like they're doing you a favor by making change for you
Ever time I go to this branch I feel like they think I'm trying to cheat them out of something

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Millburn Branch at Millburn, NJ
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Irresponsible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RustyTrombone, Jun. 04, 2018

So long as one never has to interact with any bank staff, things will go well.  I was working to resolve an ongoing matter with the branch manager.  He advised me that he had a forthcoming appointment but that he would call me in two hours and gave me his card to call him in case we missed connections.  He never called and two days of voicemail went unanswered.

On another occasion, my daughter came to the bank with me to cash a check.  She wasn’t old enough to have an account of her own and had been treated for brain cancer.  As such, she had some speech difficulties at the time.  She wanted to explain to the teller that she didn’t have an account but I did and she would like to cash the check against my account.  Before she could get started, the teller interrupted her and told her that she could not cash that check there since it was not drawn from a PNC account.  She tried again to explain that I was a PNC account holder.  The teller snapped at her, “You can speak when I’m finished, young lady.”  By that point I had enough and I told the teller that if she would be quiet for a second that she would have been known that I had an account there because that’s what my daughter was trying to say to begin with.



* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Promenade Branch at Charlotte, NC
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Horrible attitude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by appleapple, May. 30, 2018

Lady (named Arlene?) rolled her eyes and said she was "doing me a favor already" when I politely asked for confirmation that basic actions had been performed. Unclear why the attitude at this location is so unusually horrible. The 36th and Market branch is much better.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, University Of Pennsylvania Branch at Philadelphia, PA
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All Reviews...

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