PNC Bank, CHEROKEE TRIANGLE BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2329, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $556,138,962,000 |
| Total Deposits: | $433,565,511,000 |
| Total Equity Capital: | $53,454,729,000 |
| Total Domestic Office Deposits: | $433,072,738,000 |
| Net Income: | $6,200,272,000 |
| Quarterly Net Income: | $1,656,720,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Managers, not tellers make this bank the best bank I have banked with in a long time !!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bunjareh, May. 30, 2013
For a regional bank, I am amazed at the efficiency and quality of service I have received over the years from this bank. I have International business interests and hence my banking needs aren't necessarily run of the mill and most of my transactions are shall I saw complicated. The managers , Olga in particular has been outstanding and has always gone above and beyond to work things out for me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bunjareh, May. 30, 2013
For a regional bank, I am amazed at the efficiency and quality of service I have received over the years from this bank. I have International business interests and hence my banking needs aren't necessarily run of the mill and most of my transactions are shall I saw complicated. The managers , Olga in particular has been outstanding and has always gone above and beyond to work things out for me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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I am so thankful we moved to PNC from 5/3rd !!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Subho, Aug. 28, 2012
I have had a banking relationship with 5/3 rd bank for over 14 years and yet I continued to get indifferent service from them and when my wife who was new to the country decided to open a new bank a/c we decided to give PNC a try. We were so taken by the friendliness of the staff at their Cherokee Triangle location, that we went on to move our safe deposit box over from 5/3rd bank and eventually both my checking and savings accounts.
In full disclosure we have yet to apply for loan from them but our retail banking experience with PNC has been nothing but commendable.
Olga, one of the managers on staff at this location is simply outstanding. She's not only helped us with planning advice and has always stepped up to address any and all exceptions that have showed up over the course of the 24 months both my wife & I have been customers. Danielle & Padua has been also been great to deal with.
This was just our way to say "Thank You" to the friendly staff at PNC's Cherokee Triangle location.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Subho, Aug. 28, 2012
I have had a banking relationship with 5/3 rd bank for over 14 years and yet I continued to get indifferent service from them and when my wife who was new to the country decided to open a new bank a/c we decided to give PNC a try. We were so taken by the friendliness of the staff at their Cherokee Triangle location, that we went on to move our safe deposit box over from 5/3rd bank and eventually both my checking and savings accounts.
In full disclosure we have yet to apply for loan from them but our retail banking experience with PNC has been nothing but commendable.
Olga, one of the managers on staff at this location is simply outstanding. She's not only helped us with planning advice and has always stepped up to address any and all exceptions that have showed up over the course of the 24 months both my wife & I have been customers. Danielle & Padua has been also been great to deal with.
This was just our way to say "Thank You" to the friendly staff at PNC's Cherokee Triangle location.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lms1389, Jul. 23, 2011
I had been with Commonwealth for 4 years but switched to PNC after moving to Cherokee Triangle. This was a terrible decision. Living near Bardstown Road, I have a lot of foot traffic near my apt complex. Someone went rooting through our mail and kept taking the debit card I ordered through PNC. After a few weeks of not receiving my debit card, I asked them to have it sent to the bank and I will pick it up there. I came in at least once a week for LITERALLY 4 months waiting for the card to arrive. I dealt with a few tolerable employees and some incredibly rude ones who acted as if I was lying about ordering the card, writing me off as a delirious customer, or completely denying me a meeting with the manager... that "it isn't necessary since I will receive a call when the card actually arrives, JUST BE PATIENT". After a while, I stopped trying, until I got a new job and needed direct deposit. I finally talked to "a specialist" who finds out the woman at the head branch who she ordered the card through just forgot to confirm the cancellation of the previous card sent out. It was their fault completely. She profusely apologized to me, and was thankful for my amazing patience and good attitude. She said she would special order my card and it would arrive at the bank in 3 business days. 3 days later, I receive a call from PNC telling me that the special order was charged to my account, making me overdraft. I will never bank with these idiots ever again.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lms1389, Jul. 23, 2011
I had been with Commonwealth for 4 years but switched to PNC after moving to Cherokee Triangle. This was a terrible decision. Living near Bardstown Road, I have a lot of foot traffic near my apt complex. Someone went rooting through our mail and kept taking the debit card I ordered through PNC. After a few weeks of not receiving my debit card, I asked them to have it sent to the bank and I will pick it up there. I came in at least once a week for LITERALLY 4 months waiting for the card to arrive. I dealt with a few tolerable employees and some incredibly rude ones who acted as if I was lying about ordering the card, writing me off as a delirious customer, or completely denying me a meeting with the manager... that "it isn't necessary since I will receive a call when the card actually arrives, JUST BE PATIENT". After a while, I stopped trying, until I got a new job and needed direct deposit. I finally talked to "a specialist" who finds out the woman at the head branch who she ordered the card through just forgot to confirm the cancellation of the previous card sent out. It was their fault completely. She profusely apologized to me, and was thankful for my amazing patience and good attitude. She said she would special order my card and it would arrive at the bank in 3 business days. 3 days later, I receive a call from PNC telling me that the special order was charged to my account, making me overdraft. I will never bank with these idiots ever again.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Cherokee Triangle Branch at Louisville, KY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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