PNC Bank, CARNEGIE BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2347, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $552,530,492,000 |
| Total Deposits: | $423,233,968,000 |
| Total Equity Capital: | $51,368,113,000 |
| Total Domestic Office Deposits: | $422,760,181,000 |
| Net Income: | $2,993,346,000 |
| Quarterly Net Income: | $1,540,892,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Branch Manager on a power trip
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by haleo15106, Oct. 14, 2015
I have been a lifelong customer of PNC. I do love all notifications I get on my email about my accounts. Really puts me at piece of mind. That saying, I have never been treated so badly by an employee over cashing a check for my daughter for $78. The branch mgr. waited on me and asked whose check I was cashing and I explained my daughter. He thought I was trying to fraud him or something and said he needed to compare signatures and did she have account. I could see if they had something on me for frauding in the past and I know they have to be careful, but that is not the case. Really I have alot of accounts and investments at this bank since the 80's and he was looking at my account had my license, but that wasn't good enough and it was like because he could: he had the power. I told him I would go to another branch and have no problem cashing which I did(although way out of my way).Not to rant but I am done with this bank and have started moving my accounts. I have four other banks in my local town that would be glad to have me. I kind of think it was a power thing and this man really should not be in mgmt. I have had lots of managers in my liftetime and he should definitely have better judgement when dealing with great customers. There was no reason for this inconvenience and I needed to get this cashed and get home. This bank trip took well over an hour instead of 15 minutes and the worst part was my dinner was burnt by the time I got home; that was the straw that broke the camels back.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Carnegie Branch at Carnegie, PA
11 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby haleo15106, Oct. 14, 2015
I have been a lifelong customer of PNC. I do love all notifications I get on my email about my accounts. Really puts me at piece of mind. That saying, I have never been treated so badly by an employee over cashing a check for my daughter for $78. The branch mgr. waited on me and asked whose check I was cashing and I explained my daughter. He thought I was trying to fraud him or something and said he needed to compare signatures and did she have account. I could see if they had something on me for frauding in the past and I know they have to be careful, but that is not the case. Really I have alot of accounts and investments at this bank since the 80's and he was looking at my account had my license, but that wasn't good enough and it was like because he could: he had the power. I told him I would go to another branch and have no problem cashing which I did(although way out of my way).Not to rant but I am done with this bank and have started moving my accounts. I have four other banks in my local town that would be glad to have me. I kind of think it was a power thing and this man really should not be in mgmt. I have had lots of managers in my liftetime and he should definitely have better judgement when dealing with great customers. There was no reason for this inconvenience and I needed to get this cashed and get home. This bank trip took well over an hour instead of 15 minutes and the worst part was my dinner was burnt by the time I got home; that was the straw that broke the camels back.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Carnegie Branch at Carnegie, PA
11 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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