PNC Bank, ANDERSON MILL BRANCH
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418 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2401, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $554,128,320,000 |
| Total Deposits: | $434,882,015,000 |
| Total Equity Capital: | $46,786,483,000 |
| Total Domestic Office Deposits: | $434,510,625,000 |
| Net Income: | $3,232,230,000 |
| Quarterly Net Income: | $1,574,748,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
418 client reviews of PNC Bank scored 2.5 out of 5.
Excellent services @ North Ridgeville OH PNC Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DArthur01, May. 22, 2023
We met Kiarra a few weeks ago when my wife and I came into a nearby PNC branch to add me to her accounts for access in case of an emergency. Kiarra was the most kind, polite, and professional banker we have ever worked with, and I do not say that lightly. Serving us was a little more than a complex handful. Painting the visual, in Kiarra's office, was my wife, myself, our 7-month-old baby in her carrier, and my service dog, so needless to say there was a LOT going on. She was attentive to everything and an absolute pleasure to talk with, making the experience so much more than a bank transaction. What could have been a quick and easy transaction with her subject matter expertise, lasted quite a bit longer (by choice), and this was due to Kiarra's professionalism and top-notch level of customer service. We quickly got to know each other and became friends sharing some of our life experiences with each other. Anytime I need to do PNC banking in the Noth Ridgeville Ohio area, there is not a doubt in my mind that I want to know that Kiarra is taking care of my banking, and my family would recommend her to anyone.
Respectfully,
Dylan A.
United States Marine Corps (retired)
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, NORTH RIDGEVILLE BRANCH at North Ridgeville, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DArthur01, May. 22, 2023
We met Kiarra a few weeks ago when my wife and I came into a nearby PNC branch to add me to her accounts for access in case of an emergency. Kiarra was the most kind, polite, and professional banker we have ever worked with, and I do not say that lightly. Serving us was a little more than a complex handful. Painting the visual, in Kiarra's office, was my wife, myself, our 7-month-old baby in her carrier, and my service dog, so needless to say there was a LOT going on. She was attentive to everything and an absolute pleasure to talk with, making the experience so much more than a bank transaction. What could have been a quick and easy transaction with her subject matter expertise, lasted quite a bit longer (by choice), and this was due to Kiarra's professionalism and top-notch level of customer service. We quickly got to know each other and became friends sharing some of our life experiences with each other. Anytime I need to do PNC banking in the Noth Ridgeville Ohio area, there is not a doubt in my mind that I want to know that Kiarra is taking care of my banking, and my family would recommend her to anyone.
Respectfully,
Dylan A.
United States Marine Corps (retired)
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, NORTH RIDGEVILLE BRANCH at North Ridgeville, OH
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Longest wait time
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Trinket, May. 11, 2023
Every time I go into the PNC Bank at the Clearview Mall in Butler PA, I have to wait such a long time to get waited on. Today I was there, there was a person in front of me and two behind me and there were two girls working behind the counter. One of them was on the phone and the other one was playing with papers. Neither was waiting on the customers. I waited for about 10 minutes and then decided to leave as I was on my way to dinner. After dinner I went back and there was one girl behind the counter and I was the only one in line and I still had to wait to be waited on. This happens every time I go into that bank. The last time I was there, I waited a long time because the only girl behind the counter was waiting on the window and the counter. I said are you the only person working? They tried to say that someone had called off. I just hate going to that bank but when I'm close to that one I hate to drive the whole way across town to another PNC. The PNC at Moraine usually has a line of people but at least they are waiting on the people and not just letting them stand there.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, CLEARVIEW MALL BRANCH at Butler, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Trinket, May. 11, 2023
Every time I go into the PNC Bank at the Clearview Mall in Butler PA, I have to wait such a long time to get waited on. Today I was there, there was a person in front of me and two behind me and there were two girls working behind the counter. One of them was on the phone and the other one was playing with papers. Neither was waiting on the customers. I waited for about 10 minutes and then decided to leave as I was on my way to dinner. After dinner I went back and there was one girl behind the counter and I was the only one in line and I still had to wait to be waited on. This happens every time I go into that bank. The last time I was there, I waited a long time because the only girl behind the counter was waiting on the window and the counter. I said are you the only person working? They tried to say that someone had called off. I just hate going to that bank but when I'm close to that one I hate to drive the whole way across town to another PNC. The PNC at Moraine usually has a line of people but at least they are waiting on the people and not just letting them stand there.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, CLEARVIEW MALL BRANCH at Butler, PA
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Outstanding
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by domdemase, Mar. 09, 2023
excellent service and information
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, LIBRARY BRANCH at Bethel Park, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby domdemase, Mar. 09, 2023
excellent service and information
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, LIBRARY BRANCH at Bethel Park, PA
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