Pioneer Bank
|
3 client reviews
| |
| Name: | Pioneer Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1889 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | PIONEER BCORP MHC |
| Charter Class: | |
| # of Branches: | 22, view all, view on map |
| Website: | www.pioneerny.com |
| Total Assets: | $1,852,699,000 |
| Total Deposits: | $1,575,557,000 |
| Total Equity Capital: | $226,869,000 |
| Total Domestic Office Deposits: | $1,575,557,000 |
| Net Income: | $16,637,000 |
| Quarterly Net Income: | $3,080,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
3 client reviews of Pioneer Bank scored 3.5 out of 5.
Downhill Fast!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Brooklynn7218O, Sep. 24, 2015
I have banked here for years, at all different branches, as I've moved a few times over the past 10 years. I had always loved Pioneer! They were a great small town bank, had great hours, great staff, and just went the extra mile.
Since branding themselves as "The New Pioneer", they are worse than most big banks. Their hours went from the best around, to horrific! I've had to make a deppsit for over a week now, but can't, because they aren't even open "banker's hours", and most branches aren't even open Saturday's anymore! And while they do offer mobile deposits, that doesn't work for cash, which is what I have.
And if the fact that I can't even GO to the bank isn't infuriating enough, I just got a notice that they will no longer be offering the Christmas Club accounts. They state you can now open a Passbook Savings instead... if I had wanted that, I would have opened that to begin with!
I also have issues logging on to their website. I get a message EVERY time stating that my identity needs to be verified via a text message or phone call. Mind you I access from the SAME device every single time. I understand security, but from one day to the next, that's insane.
It seems to me that the "New Pioneer" is only benefiting Pioneer. A bank that used to be so customer oriented, will be alienating customers very quickly if they keep this up.
This customer is already looking for a new bank!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Pioneer Bank, Pioneer Savings Bank at Troy, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Brooklynn7218O, Sep. 24, 2015
I have banked here for years, at all different branches, as I've moved a few times over the past 10 years. I had always loved Pioneer! They were a great small town bank, had great hours, great staff, and just went the extra mile.
Since branding themselves as "The New Pioneer", they are worse than most big banks. Their hours went from the best around, to horrific! I've had to make a deppsit for over a week now, but can't, because they aren't even open "banker's hours", and most branches aren't even open Saturday's anymore! And while they do offer mobile deposits, that doesn't work for cash, which is what I have.
And if the fact that I can't even GO to the bank isn't infuriating enough, I just got a notice that they will no longer be offering the Christmas Club accounts. They state you can now open a Passbook Savings instead... if I had wanted that, I would have opened that to begin with!
I also have issues logging on to their website. I get a message EVERY time stating that my identity needs to be verified via a text message or phone call. Mind you I access from the SAME device every single time. I understand security, but from one day to the next, that's insane.
It seems to me that the "New Pioneer" is only benefiting Pioneer. A bank that used to be so customer oriented, will be alienating customers very quickly if they keep this up.
This customer is already looking for a new bank!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Pioneer Bank, Pioneer Savings Bank at Troy, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Pioneer Commercial Bank (0.0 miles)
Full Service Brick and Mortar Office
652 Albany Shaker Rd
Albany, NY 12211
Full Service Brick and Mortar Office
652 Albany Shaker Rd
Albany, NY 12211
JPMorgan Chase Bank, Albany Wolf Road (0.2 miles)
Full Service Brick and Mortar Office
155 Wolf Rd
Albany, NY 12205
Full Service Brick and Mortar Office
155 Wolf Rd
Albany, NY 12205
Bank of America, COLONIE BRANCH (0.8 miles)
Full Service Brick and Mortar Office
133 Wolf Rd
Albany, NY 12205
Full Service Brick and Mortar Office
133 Wolf Rd
Albany, NY 12205
Manufacturers and Traders Trust Company, WOLF ROAD BRANCH (0.9 miles)
Full Service Brick and Mortar Office
125 Wolf Rd
Albany, NY 12205
Full Service Brick and Mortar Office
125 Wolf Rd
Albany, NY 12205
The Bank of Greene County, Wolf Road Branch (1.1 miles)
Full Service Brick and Mortar Office
103 Wolf Rd
Albany, NY 12205
Full Service Brick and Mortar Office
103 Wolf Rd
Albany, NY 12205